Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/1/13, 4:08 PM
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Magelo Sync suddenly does not recognize the eqgame.exe version. My last synchronization was 11/27, and it has failed ever since. To my knowledge, the last patch was 11/14.
Currently running Windows 8.1 64-bit.
Log below:
[16:06:06] [WARNING] Could not find: magelo-i18n []
[16:06:06] [INFO] Using magelo-i18n[en]
[16:06:06] [INFO] Using magelo-i18n[en_US]
[16:06:06] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[16:06:06] [INFO] Windows Vista 6.0 amd64
[16:06:06] [INFO] Java version 1.7.0_40
[16:06:06] [INFO] America/New_York, en_US, windows-1252
[16:06:06] [INFO]
[16:06:07] [INFO] Services initialisation ...
[16:06:07] [INFO] Automatic user authentification...
[16:06:07] [INFO] Game Slots : 1 free of 3
[16:06:07] [INFO] User : ferriciean (PREMIUM)
[16:06:07] [INFO] Starting services...
[16:06:07] [INFO] Starting service : Content Synchronizer
[16:06:07] [INFO] Starting service : Deadlock Hunter
[16:06:09] [INFO] Starting service : Game session seeker
[16:06:37] [INFO] New game session detected : eqgame.exe[8172]
[16:06:39] [WARNING] Current game client version is not supported (CRC: 00000000)
[16:07:07] [INFO] Sending game content to server...
[16:07:07] [INFO] New detected game objects : 0
[16:07:07] [INFO] Sending observations
[16:07:33] [INFO] New game session detected : eqgame.exe[4124]
[16:07:33] [WARNING] Current game client version is not supported (CRC: 00000000)
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 12/3/13, 10:49 PM
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Thanks for your log Ferriciean,
We are looking into this issue and we will keep you posted asap.
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Admin
Nbr post: 11472
Register: 5/4/01
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Posted: 12/4/13, 4:06 AM
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wow, first time in 13 years that i see a zero crc.... Any chance you dont run Magelo Sync under an admin account or with restricted privilege somehow ? Do you use a special launcher for EQ ? I see that you are dual boxing, have you tried with a single instance ?
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Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/4/13, 10:50 AM
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Good morning!
No admin/restricted priv; no special launcher; not dual-boxing (have in the past, but I'm not when trying to make this work)
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Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/4/13, 10:51 AM
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BTW - I experience the same issues on three separate machines:
2 running Windows 8.1 x64 (one is a fresh install)
1 running Windows 8 Enterprise x64
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Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/4/13, 11:00 AM
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Logs from my office PC (Windows 8 Enterprise x64):
[10:55:43] [WARNING] Could not find: magelo-i18n []
[10:55:43] [INFO] Using magelo-i18n[en]
[10:55:43] [INFO] Using magelo-i18n[en_US]
[10:55:43] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[10:55:43] [INFO] Windows 8 6.2 amd64
[10:55:43] [INFO] Java version 1.7.0_25
[10:55:43] [INFO] America/New_York, en_US, windows-1252
[10:55:43] [INFO]
[10:55:43] [INFO] Services initialisation ...
[10:55:44] [INFO] Automatic user authentification...
[10:55:44] [INFO] Game Slots : 1 free of 3
[10:55:44] [INFO] User : ferriciean (PREMIUM)
[10:55:44] [INFO] Starting services...
[10:55:44] [INFO] Starting service : Content Synchronizer
[10:55:44] [INFO] Starting service : Deadlock Hunter
[10:55:45] [INFO] Starting service : Game session seeker
[10:56:08] [INFO] New game session detected : eqgame.exe[1124]
[10:56:10] [WARNING] Current game client version is not supported (CRC: 00000000)
[10:56:44] [INFO] Sending game content to server...
[10:56:44] [INFO] New detected game objects : 0
[10:56:44] [INFO] Sending observations
[11:01:44] [INFO] Sending game content to server...
[11:01:44] [INFO] New detected game objects : 0
[11:01:44] [INFO] Sending observations
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Advisor
Nbr post: 1660
Register: 8/31/01
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Posted: 12/4/13, 11:05 AM
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Are you using the correct version of Magelo? 32 versus 64-bit ?
I believe Magelo comes in both flavors upon install. The second .exe is located within the Magelo directory.
MageloSync.exe versus MageloSync64.exe
I am running the 64-bit version on my Windows 8 machine.
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/4/13, 11:28 AM
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Yes, I'm using the x64 one. I've also tried the 32-bit one, on a lark... same deal.
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Registered User
Nbr post: 9
Register: 1/11/02
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Posted: 12/4/13, 6:07 PM
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It just worked (logs below).
A little information: I map a folder to a drive and, in that folder, is the EQ folder. When I launch EverQuest, I run it from the mapped drive.
One thing I've done differently, this time (but not when it worked on 11/25), is that I ran EQ from the actual folder rather than the mapped drive. I'll need to do some testing to see if perhaps this is what's leading to the issue, but I can't imagine how... or why this would suddenly become an issue while it's never been a problem in the past (I've used this method for years).
[18:05:59] [WARNING] Could not find: magelo-i18n []
[18:05:59] [INFO] Using magelo-i18n[en]
[18:05:59] [INFO] Using magelo-i18n[en_US]
[18:05:59] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[18:05:59] [INFO] Windows Vista 6.0 amd64
[18:05:59] [INFO] Java version 1.7.0_40
[18:05:59] [INFO] America/New_York, en_US, windows-1252
[18:05:59] [INFO]
[18:05:59] [INFO] Services initialisation ...
[18:06:00] [INFO] Automatic user authentification...
[18:06:00] [INFO] Game Slots : 1 free of 3
[18:06:00] [INFO] User : ferriciean (PREMIUM)
[18:06:00] [INFO] Starting services...
[18:06:00] [INFO] Starting service : Content Synchronizer
[18:06:00] [INFO] Starting service : Deadlock Hunter
[18:06:02] [INFO] Starting service : Game session seeker
[18:06:03] [INFO] New game session detected : eqgame.exe[3476]
[18:06:04] [INFO] Creating Everquest game monitor
[18:06:04] [INFO] Starting game monitor : EverQuest 1.4.27
[18:06:44] [INFO] [Char] Step -2
[18:06:45] [INFO] [Char] Step -1
[18:06:46] [INFO] [Char] Step 0
[18:06:46] [INFO] [Char] Step 1
[18:06:46] [INFO] [Char] Step 2
[18:06:46] [INFO] [Char] Step 3
[18:06:46] [INFO] Could not read achievements: 0 0
[18:06:46] [INFO] [Char] Step 31
[18:06:46] [INFO] [Char] Step 32
[18:06:50] [INFO] [Char] Step 33
[18:06:50] [INFO] [Char] Step 34
[18:06:50] [INFO] Shrouded: 0
[18:06:50] [INFO] [Char] Step 4
[18:06:50] [INFO] Auto Synchronization triggered for 'Ferriciean'
[18:06:50] [INFO] Syncing character 'Ferriciean'
[18:06:50] [INFO] Sending game content to server...
[18:06:50] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.27) : 760
[18:06:50] [INFO] New detected game objects : 760
[18:06:51] [INFO] Game objects asked: 99
[18:06:51] [INFO] Sending observations
[18:06:51] [INFO] 1 observations for GameMonitor (EverQuest 1.4.27)
[18:06:53] [INFO] Ferriciean has been synced successfully!
[18:06:53] [INFO] Sending game content to server...
[18:06:53] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.27) : 760
[18:06:53] [INFO] New detected game objects : 0
[18:07:00] [INFO] Sending game content to server...
[18:07:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.27) : 760
[18:07:00] [INFO] New detected game objects : 0
[18:07:00] [INFO] Sending observations
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Admin
Nbr post: 11472
Register: 5/4/01
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Posted: 12/4/13, 9:27 PM
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I was about to ask if you are running EQ from an unusual location, mapped drive being one 
I am guessing that maybe something is handled differently with windows 8 and a mapped drive which leads to Magelo Sync not being able to find the executable...
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