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Messages in topic: Game hotfix - January 23, 2015
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 1/23/15, 3:46 AM

EverQuest has been patched on January 23, 2015. The Patch Notes is available in the game forum.

Magelo Sync has been updated!
jservice20
Registered User

Nbr post: 3
Register: 7/22/14
Posted: 1/24/15, 7:11 PM

So we pay for something that doesnt work? thats great il remember that the next time my sub comes up!
loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 1/24/15, 7:30 PM

Each time there is a game patch we need to update Magelo sync.
We usually need 1 business day for simple hot fix and when it takes longer, we always compensate our premium members with extra time on their sub. This is the way it work since more than 10 years... So please be a little patient and Magelo sync will be back.

Thank you and have a good weekend
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/24/15, 10:07 PM

Hi jservice20,

On top of what loulina said I would also point out that Everquest patched 2 times in a row this week, on the 21th and then on the 23th, hence the somewhat longer downtime on our side.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/25/15, 12:32 AM

Magelo Sync has just been patched, have a good WE everyone.
steffyhat123
Registered User

Nbr post: 2
Register: 9/27/14
Posted: 1/25/15, 2:21 AM

have a new cultural raid aug in breastplate, new mask, new cloak, new pants and nothing is showing up after sync
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/25/15, 2:28 AM

Hi steffyhat123,

Friendly reminder that as registered user, you have to manually update your gear.
steffyhat123
Registered User

Nbr post: 2
Register: 9/27/14
Posted: 1/25/15, 2:47 AM

didn't realize my premium status ran out 2 days ago. fixed now. works perfect
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/25/15, 2:49 AM

Good to hear and thanks for your support ! Have a good WE.