Sync not working. Is it me? Or Magelo? - General - General - Forums - EQ

Forums > General > General > Sync not working. Is it me? Or Magelo?

Messages in topic: Sync not working. Is it me? Or Magelo?

sdoofbuc

Registered User

Nbr post: 28
Register: 1/31/15

Posted: 1/24/16, 7:29 PM

Sync not working. Is it me? Or Magelo? Haven't been able to sync since last Monday (Jan 18, 2016). I know there was a patch. But in the past there always was some sort of notice. A post or something letting the paying customers know it's being worked on. I just came back to Magelo after a year break, so I don't know how things are done now. But I haven't seen anything about this last patch. And the stuff I have seen (forums, facebook, twiter) is all old and out dated information. http://i.imgur.com/oJXM3B2.jpg

Altreal1

Premium User

Nbr post: 220
Register: 1/16/07

Posted: 1/24/16, 11:56 PM

Sync has not been updated, nor has an eta been given. Either would be appreciated.

sdoofbuc

Registered User

Nbr post: 28
Register: 1/31/15

Posted: 1/25/16, 11:52 AM

Thanks. I wanted to make sure I wasn't the only one. I paid for a service that isn't being provided.

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 1/26/16, 4:20 AM

Sorry about this patch. It took us more time than usual. It's almost done. Magelo Sync will be back soon.

sdoofbuc

Registered User

Nbr post: 28
Register: 1/31/15

Posted: 1/26/16, 10:00 AM

That is 100% understandable. Next time could you make a forum post letting everyone know what is going on? I know as a paying customer myself, this would help keep me calm and patient until the update is finished. Thanks!

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 1/27/16, 7:42 AM

Yes sure, I will post something sooner. I usually do it Magelo Sync has been patched this morning.