Registered User
Nbr post: 4
Register: 3/22/14
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Posted: 6/6/16, 6:22 PM
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Thank you for your payment! This email certifies your payment to Magelo. Keep it as an invoice.
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Order number : 124630
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
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Registered User
Nbr post: 1
Register: 9/11/11
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Posted: 6/6/16, 9:53 PM
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I have the exact same Problem
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Registered User
Nbr post: 2
Register: 11/28/12
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Posted: 6/7/16, 7:40 AM
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Hi, I have the same problem, paid for the account last night but it does not appear to be active yet. Please fix this bug
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Admin
Nbr post: 11375
Register: 5/4/01
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Posted: 6/7/16, 8:52 AM
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Hi guys,
I have activated your premium account, sorry about that and thanks again for your support.
oakyx, your payment has failed, please try again and let us know how it goes.
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Registered User
Nbr post: 2
Register: 11/28/12
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Posted: 6/7/16, 8:56 AM
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Hi Jelan,
According to Paypal the payment went through, here is the transaction number : 0JR767100S1143211
Could you please check ?
Thanks, regards,
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Admin
Nbr post: 11375
Register: 5/4/01
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Posted: 6/7/16, 9:00 AM
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Hi oakyx,
Indeed you are correct, it seems the transaction cleared just fine on Paypal side but somehow ended up marked at failed on our side...
I have seen another user with the same issue. I need to take a closer look at what is going on with Paypal, I will get back to you tomorrow with an update.
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