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Messages in topic: magelo not syncing with characters
NBCorpse
Registered User

Nbr post: 1
Register: 3/8/03
Posted: 7/21/16, 5:31 PM

Been a happy user of Magelo for year, and this is the first time I've come across a problem with it.
Started on Quarm, and two problems seem to have popped up -
1/. Magelo is unable to launch Everquest. I use a folder on a different drive to the default setting, but the path in the log file is correct.
2/. Magelo "seems" to be detecting my character, but when ever i try to sync ( or auto-sync), i get a error message saying "unable to retrieve character's status"

My other characters on other servers are seeming to be fine, just on the Quarm server.

Copy of the Magelo log file below:-

[2016-07-21 22:13:54] Could not find: magelo-i18n []
[2016-07-21 22:13:54] Using magelo-i18n[en]
[2016-07-21 22:13:54] Using magelo-i18n[en_US]
[2016-07-21 22:13:54] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2016-07-21 22:13:54] Windows 10 10.0 amd64
[2016-07-21 22:13:54] Java version 1.8.0_91
[2016-07-21 22:13:54] Europe/London, en_US, windows-1252
[2016-07-21 22:13:54]
[2016-07-21 22:13:54] Services initialisation ...
[2016-07-21 22:13:55] Automatic user authentification...
[2016-07-21 22:13:55] Game Slots : 2 free of 3
[2016-07-21 22:13:55] User : nbcorpse (PREMIUM)
[2016-07-21 22:13:55] Starting services...
[2016-07-21 22:13:55] Starting service : Content Synchronizer
[2016-07-21 22:13:55] Starting service : Deadlock Hunter
[2016-07-21 22:13:56] Starting service : Game session seeker
[2016-07-21 22:14:55] Sending game content to server...
[2016-07-21 22:14:55] New detected game objects : 0
[2016-07-21 22:14:55] Sending observations
[2016-07-21 22:17:45] Unable to launch game (EQ), no matching launcher found
[2016-07-21 22:17:45] * Tried: K:\EverQuest\Everquest.exe
[2016-07-21 22:18:16] New game session detected : eqgame.exe[26772]
[2016-07-21 22:18:17] Creating Everquest game monitor
[2016-07-21 22:18:17] Starting game monitor : EverQuest 1.4.114
[2016-07-21 22:19:55] Sending game content to server...
[2016-07-21 22:19:55] Detected game objects by GameMonitor (EverQuest 1.4.114) : 0
[2016-07-21 22:19:55] New detected game objects : 0
[2016-07-21 22:19:55] Sending observations
[2016-07-21 22:24:35] [Char] Step -2
[2016-07-21 22:24:35] [Char] Step -1
[2016-07-21 22:24:35] [Char] Step 0
[2016-07-21 22:24:35] [Char] Step 1
[2016-07-21 22:24:36] [Char] Step 2
[2016-07-21 22:24:36] [Char] Step 3
[2016-07-21 22:24:36] Could not read achievements: 0 0
[2016-07-21 22:24:36] [Char] Step 31
[2016-07-21 22:24:36] [Char] Step 32
[2016-07-21 22:24:37] [Char] Step 33
[2016-07-21 22:24:37] [Char] Step 34
[2016-07-21 22:24:37] Shrouded: 0
[2016-07-21 22:24:37] [Char] Step 4
[2016-07-21 22:24:37] Auto Synchronization triggered for 'Sophine'
[2016-07-21 22:24:37] Syncing character 'Sophine'
[2016-07-21 22:24:37] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:24:55] Sending game content to server...
[2016-07-21 22:24:55] Detected game objects by GameMonitor (EverQuest 1.4.114) : 291
[2016-07-21 22:24:55] New detected game objects : 291
[2016-07-21 22:24:55] Game objects asked: 28
[2016-07-21 22:24:55] Sending observations
[2016-07-21 22:26:16] Sending game content to server...
[2016-07-21 22:26:16] Detected game objects by GameMonitor (EverQuest 1.4.114) : 291
[2016-07-21 22:26:16] New detected game objects : 0
[2016-07-21 22:26:17] Couldnt get character status from server
magelo.cd:
[2016-07-21 22:26:18] Auto Synchronization triggered for 'Sophine'
[2016-07-21 22:26:18] Syncing character 'Sophine'
[2016-07-21 22:26:18] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:26:22] Syncing character 'Sophine'
[2016-07-21 22:26:22] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:26:24] Auto Synchronization triggered for 'Sophine'
[2016-07-21 22:26:24] Syncing character 'Sophine'
[2016-07-21 22:26:24] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:26:27] Syncing character 'Sophine'
[2016-07-21 22:26:27] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:26:29] Auto Synchronization triggered for 'Sophine'
[2016-07-21 22:26:29] Syncing character 'Sophine'
[2016-07-21 22:26:29] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:26:34] Auto Synchronization triggered for 'Sophine'
[2016-07-21 22:26:34] Syncing character 'Sophine'
[2016-07-21 22:26:34] Unable to retrieve character's status.
magelo.cd:
[2016-07-21 22:29:55] Sending game content to server...
[2016-07-21 22:29:55] Detected game objects by GameMonitor (EverQuest 1.4.114) : 291
[2016-07-21 22:29:55] New detected game objects : 0
[2016-07-21 22:29:55] Sending observations


Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 7/23/16, 8:03 AM

Hi NBCorpse,

We need to add the Quarm server and things should be fixed. I will take care of that asap and report back.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 7/29/16, 3:27 AM

Quarm has been added, you should be able to sync your characters just fine now.