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Messages in topic: Character has been blanked
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/17/17, 6:06 PM

Hello Jelan.

Seems with some of the newest gear equipped, my main character has had all their gear blanked.

The most recent item I equipped is: Conflagrant Cloak of Security. Things were fine until I equipped this, please advise on a corrective action and timeline.

Error log is as follows:

[17:02:37] [WARNING] Could not find: magelo-i18n []
[17:02:37] [INFO] Using magelo-i18n[en]
[17:02:37] [INFO] Using magelo-i18n[en_US]
[17:02:37] [INFO] Magelo Sync 4.5.5, Copyright (C) 2017 Magelo Limited
[17:02:37] [INFO] Windows 10 10.0 amd64
[17:02:37] [INFO] Java version 1.8.0_151
[17:02:37] [INFO] America/Chicago, en_US, windows-1252
[17:02:37] [INFO]
[17:02:37] [INFO] Services initialisation ...
[17:02:38] [INFO] Automatic user authentification...
[17:02:39] [INFO] Game Slots : 1 free of 8
[17:02:39] [INFO] User : Shelda (PREMIUM)
[17:02:39] [INFO] Starting services...
[17:02:39] [INFO] Starting service : Content Synchronizer
[17:02:39] [INFO] Starting service : Deadlock Hunter
[17:02:40] [INFO] Starting service : Game session seeker
[17:02:41] [INFO] New game session detected : eqgame.exe[11040]
[17:02:41] [INFO] Creating Everquest game monitor
[17:02:41] [INFO] Starting game monitor : EverQuest 1.9.0
[17:03:14] [INFO] [Char] Step -2
[17:03:15] [INFO] [Char] Step -1
[17:03:15] [INFO] [Char] Step 0
[17:03:15] [INFO] [Char] Step 1
[17:03:15] [INFO] [Char] Step 11
[17:03:18] [SEVERE] Invalid guild roster, expected 607 got 88
[17:03:18] [INFO] [Char] Step 12
[17:03:18] [INFO] [Char] Step 2
[17:03:18] [INFO] [Char] Step 3
[17:03:18] [INFO] [Char] Step 31
[17:03:18] [INFO] [Char] Step 32
[17:03:18] [INFO] [Char] Step 33
[17:03:18] [INFO] [Char] Step 34
[17:03:18] [INFO] [Char] Step 35
[17:03:19] [INFO] [Char] Step 36
[17:03:19] [INFO] [Char] Step 37
[17:03:19] [INFO] Shrouded: 0
[17:03:19] [INFO] [Char] Step 4
[17:03:19] [INFO] Auto Synchronization triggered for 'Shelda'
[17:03:19] [INFO] Syncing character 'Shelda'
[17:03:20] [INFO] Sending game content to server...
[17:03:20] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 737
[17:03:20] [INFO] New detected game objects : 737
[17:03:20] [INFO] Game objects asked: 69
[17:03:20] [INFO] Sending observations
[17:03:25] [INFO] Shelda has been synced successfully!
[17:03:25] [INFO] Sending game content to server...
[17:03:25] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 737
[17:03:25] [INFO] New detected game objects : 0
[17:03:26] [SEVERE] Invalid guild roster, expected 607 got 88
[17:03:32] [SEVERE] Invalid guild roster, expected 607 got 88
[17:03:37] [SEVERE] Invalid guild roster, expected 607 got 88
[17:03:39] [INFO] Sending game content to server...
[17:03:39] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 737
[17:03:39] [INFO] New detected game objects : 0
[17:03:39] [INFO] Sending observations

Thanks in advance.

Shelda
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/18/17, 9:04 AM

Hello Jelan.

This is seemingly happening on all my characters now, regardless of equipment.

[07:51:21] [WARNING] Could not get char info for
[07:51:22] [WARNING] Could not get char info for
[07:51:23] [WARNING] Could not get char info for
[07:51:24] [WARNING] Could not get char info for
[07:52:08] [INFO] Auto Synchronization triggered for 'Jesira'
[07:52:08] [INFO] Syncing character 'Jesira'
[07:52:08] [INFO] Sending game content to server...
[07:52:08] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 1292
[07:52:08] [INFO] New detected game objects : 241
[07:52:08] [INFO] Game objects asked: 5
[07:52:08] [INFO] Sending observations
[07:52:10] [INFO] Jesira has been synced successfully!
[07:52:10] [INFO] Sending game content to server...
[07:52:10] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 1292
[07:52:10] [INFO] New detected game objects : 0
[07:53:39] [INFO] Sending game content to server...
[07:53:39] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 1397
[07:53:39] [INFO] New detected game objects : 105
[07:53:39] [INFO] Game objects asked: 105
[07:53:39] [INFO] Sending observations
[07:58:39] [INFO] Sending game content to server...
[07:58:39] [INFO] Detected game objects by GameMonitor (EverQuest 1.9.0) : 1520
[07:58:39] [INFO] New detected game objects : 123
[07:58:39] [INFO] Game objects asked: 123
[07:58:40] [INFO] Sending observations
[08:02:38] [WARNING] Could not get char info for
[08:02:39] [WARNING] Could not get char info for
[08:02:40] [WARNING] Could not get char info for

Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/19/17, 12:36 AM

Hello Jelan.

I expect to have this acknowledged and a timeline for correction, my renewal is fast approaching and I would consider cancelling my premium + extra slots.

Thanks.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/20/17, 9:47 AM

Hi Shelda,

I have just patched Magelo Sync, could you please give it a try and let me know how it goes ? Thanks.
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/20/17, 10:14 AM

Hello Jelan, thanks for the update.

I tried it and it seemed to work on my main character, I will try it with the rest to be sure and get back to you!

Cheers,

Shelda
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/20/17, 10:15 AM

Great to hear and thanks for the prompt feedback Shelda.
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/21/17, 5:32 PM

Ok, all the profiles that got blanked and now sync'ing once again.

Thanks for the fix!

Shelda