Registered User
Nbr post: 35
Register: 11/11/01
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Posted: 1/13/18, 3:52 AM
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Hello Jelan.
I am having he same issue reported here by others: after using Sync, my profile came up outright missing gear in 6 slots. I waited about 10 minutes or so, sync'd again, now its showing 16 empty slots. Good luck hunting down the root cause ~!
edit: tried again couple hours later, syn'd fine without any missing equipment. Strange.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 1/13/18, 12:00 PM
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Hi Tobynn,
Pretty weird as I was pretty sure I found the root cause and fixed it. If this happens again, please post your Magelo Sync log. Thanks in advance and happy new year !
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 1/14/18, 3:08 PM
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Hello Jelan, the problem is back again, I have 2 empty slots on my toon and when I logged that toon in to re-sync it isn't sync'ing at all:
[14:06:58] [WARNING] Could not find: magelo-i18n []
[14:06:58] [INFO] Using magelo-i18n[en]
[14:06:58] [INFO] Using magelo-i18n[en_US]
[14:06:58] [INFO] Magelo Sync 4.5.7, Copyright (C) 2018 Magelo Limited
[14:06:58] [INFO] Windows 10 10.0 amd64
[14:06:58] [INFO] Java version 1.8.0_151
[14:06:58] [INFO] America/Chicago, en_US, windows-1252
[14:06:58] [INFO]
[14:06:58] [INFO] Services initialisation ...
[14:06:58] [INFO] Automatic user authentification...
[14:06:59] [INFO] Game Slots : 1 free of 8
[14:06:59] [INFO] User : Shelda (PREMIUM)
[14:06:59] [INFO] Starting services...
[14:06:59] [INFO] Starting service : Content Synchronizer
[14:06:59] [INFO] Starting service : Deadlock Hunter
[14:07:00] [INFO] Starting service : Game session seeker
[14:07:01] [INFO] New game session detected : eqgame.exe[15488]
[14:07:01] [INFO] New game session detected : eqgame.exe[2752]
[14:07:02] [INFO] Creating Everquest game monitor
[14:07:02] [INFO] Starting game monitor : EverQuest 2.1.1
[14:07:02] [INFO] Creating Everquest game monitor
[14:07:02] [INFO] Starting game monitor : EverQuest 2.1.1
[14:07:03] [INFO] [Char] Step -2
[14:07:03] [INFO] [Char] Step -2
[14:07:03] [INFO] [Char] Step -1
[14:07:03] [INFO] [Char] Step 0
[14:07:03] [INFO] [Char] Step 1
Jan 14, 2018 2:07:03 PM magelo.hA a
SEVERE: Could not read CharInfo at: 0xffffffff82f5c430 (ffffffff82f5ef40) [998]
SEVERE: Could not read GuildMember at: 0xffffffff9a033d00 (ffffffff9a034000) [998]
SEVERE: Could not read Achievement at: 0x0 (64) [299]
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 1/15/18, 7:31 AM
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Thanks for your log Shelda,
I have just patched Magelo Sync (4.6.0) which should solve the remaining issues you are facing. Please give it another try and let me know.
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 1/15/18, 10:31 PM
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So far, so good, this has been a tough one, let's hope it doesn't resurface again, but for now I'd say everything is working great!
Thanks Jelan.
Shelda
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 1/16/18, 9:35 PM
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Great to hear. There is no chance for this issue to come back. The bug actually existed since the inception of Magelo Sync but due to some circumstances was only apparent lately and was pretty deep in the stack.
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