Messages in topic: Trying to recover an old account
1
MIZMHG
Registered User
Nbr post: 4
Register: 3/22/14
Posted: 1/21/18, 6:12 PM
I submitted a support ticket months ago, with no response. I will provide information in a pm to the supporting agent.
MIZMHG
Registered User
Nbr post: 4
Register: 3/22/14
Posted: 1/30/18, 2:04 PM
Hello?
Jelan
Admin
Nbr post: 11388
Register: 5/4/01
Posted: 2/1/18, 8:41 PM
There is no agent, there is just me, I need to catch up with my backlog of tickets but a quick look at it does not show any ticket from 'MIZMHG' account. Did you submit your ticker under a different magelo account ?
MIZMHG
Registered User
Nbr post: 4
Register: 3/22/14
Posted: 2/21/18, 3:38 PM
It is assigned to "Iolina" from the Help tab. I'm unable to pm you to forward the request, how can I proceed?
Jelan
Admin
Nbr post: 11388
Register: 5/4/01
Posted: 2/27/18, 12:26 AM
Hey sorry for the super late feedback, the ticket should not had been assigned to loulina, I will have to fix that. I just poste a reply on the ticket.
