Registered User
Nbr post: 4
Register: 6/9/02
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Posted: 10/19/18, 10:01 PM
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Hello,
I recently server moved from Luclin to Xegony and joined a new guild. I just tried to run magelo sync and it made me a whole new profile. I read a previous post about how I should have ran sync as soon as I moved and before I joined a new guild. I'm sorry, I didn't realize I had to do this. How can I fix it please so that I can keep my original magelo profile and continue to update that one and not have to have a new one? I have deleted the new profile atm.
Thank you very much,
Tuona
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Admin
Nbr post: 11517
Register: 5/4/01
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Posted: 10/27/18, 12:15 PM
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Hi smh262,
Will look into it on Monday and will get back to you.
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Registered User
Nbr post: 4
Register: 6/9/02
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Posted: 11/2/18, 1:11 PM
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I wondered if you were able to find anything out yet? I have a second character on my account that would also need to be fixed. That character name is Babumpus.
Do you need our magelo ids?
Thank you very much,
Tuona
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Registered User
Nbr post: 4
Register: 6/9/02
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Posted: 11/12/18, 6:42 AM
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Hello,
For now I've just gone ahead and updated Tuona and Babumpus, so we each have two profiles. It's not a big deal really, I just made the other ones private. I'm not sure if it needs to be fixed or if I should just continue with keeping the new profiles updated.
Please let me know the best course of action.
Kind Regards,
Tuona
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Admin
Nbr post: 11517
Register: 5/4/01
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Posted: 11/15/18, 12:48 AM
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Sorry it took so long, I have fixed the issue manually, please go ahead and sync your toons again and all should be fine. Let me know how it goes.
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Registered User
Nbr post: 4
Register: 6/9/02
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Posted: 11/20/18, 10:45 PM
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To Jelan,
Thank you very much for your help, it worked perfectly.
Have a great rest of week.
Tuona
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Admin
Nbr post: 11517
Register: 5/4/01
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Posted: 12/1/18, 12:54 PM
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Great to hear !
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