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Messages in topic: Cannot Sync Any of My Characters
Paloverde
Premium User

Nbr post: 41
Register: 4/18/07
Posted: 12/19/18, 12:29 PM

The process:
Click desktop link
Begin process with
Authorization
Sync loads
Locates current character
Offers Sync Now
RED X and Unable to synchronize character. OK
RED X and An error has occurred during the synchronization process. Please try again later. OK
Later does not work. Same for all characters.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/21/18, 1:43 AM

Hi Paloverde,

Can you please give it another try and if it still fails, can you please post your Magelo Sync log, thanks !
Paloverde
Premium User

Nbr post: 41
Register: 4/18/07
Posted: 12/21/18, 10:06 AM

Results are identical today.
How do I create the sync log?
Windows 7 system
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/21/18, 10:10 AM

Simply press CTRL + SHIFT + L when the focus is on Magelo Sync, it will open the log so you can copy paste it here.
wallace2lite1
Registered User

Nbr post: 2
Register: 11/16/15
Posted: 12/21/18, 10:11 AM

Having the same issue here.
Here is my error log.

[09:09:55] [WARNING] Could not find: magelo-i18n []
[09:09:55] [INFO] Using magelo-i18n[en]
[09:09:55] [INFO] Using magelo-i18n[en_US]
[09:09:55] [INFO] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[09:09:55] [INFO] Windows 7 6.1 amd64
[09:09:55] [INFO] Java version 1.8.0_171
[09:09:55] [INFO] America/Chicago, en_US, windows-1252
[09:09:55] [INFO]
[09:09:55] [INFO] Services initialisation ...
[09:09:55] [INFO] Automatic user authentification...
[09:09:56] [INFO] Game Slots : 1 free of 8
[09:09:56] [INFO] User : ********* (PREMIUM)
[09:09:56] [INFO] Starting services...
[09:09:56] [INFO] Starting service : Content Synchronizer
[09:09:56] [INFO] Starting service : Deadlock Hunter
[09:09:57] [INFO] Starting service : Game session seeker
[09:09:58] [INFO] New game session detected : eqgame.exe[5348]
[09:09:59] [INFO] Creating Everquest game monitor
[09:09:59] [INFO] Starting game monitor : EverQuest 2.6.1
[09:10:00] [INFO] [Char] Step -2
[09:10:00] [INFO] [Char] Step -1
[09:10:00] [INFO] [Char] Step 0
[09:10:00] [INFO] [Char] Step 1
[09:10:00] [INFO] [Char] Step 2
[09:10:00] [INFO] [Char] Step 3
[09:10:00] [INFO] [Char] Step 31
[09:10:00] [INFO] [Char] Step 32
[09:10:00] [INFO] [Char] Step 33
[09:10:01] [INFO] [Char] Step 34
[09:10:01] [INFO] [Char] Step 35
[09:10:02] [INFO] [Char] Step 36
[09:10:02] [INFO] [Char] Step 37
[09:10:02] [INFO] Shrouded: 0
[09:10:02] [INFO] [Char] Step 4
[09:10:02] [INFO] Sending game content to server...
[09:10:02] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 601
[09:10:02] [INFO] New detected game objects : 601
[09:10:03] [INFO] Game objects asked: 49
[09:10:05] [INFO] Syncing character 'Curtine'
[09:10:05] [INFO] Sending game content to server...
[09:10:05] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 601
[09:10:05] [INFO] New detected game objects : 0
[09:10:05] [INFO] Sending observations
[09:10:05] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.

To Paloverde you can find the error log in the program folder for Magelo

CGY34
Registered User

Nbr post: 13
Register: 1/7/04
Posted: 12/21/18, 11:17 AM

Having same problem with all my toons...
[2018-12-21 09:09:12] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-12-21 09:09:12] Windows 10 10.0 amd64
[2018-12-21 09:09:12] Java version 1.8.0_121
[2018-12-21 09:09:12] America/Denver, en_US, windows-1252
[2018-12-21 09:09:12]
[2018-12-21 09:09:12] Services initialisation ...
[2018-12-21 09:09:42] Automatic user authentification...
[2018-12-21 09:09:43] Game Slots : 4 free of 8
[2018-12-21 09:09:43] User : CGY34 (PREMIUM)
[2018-12-21 09:09:43] Starting services...
[2018-12-21 09:09:43] Starting service : Content Synchronizer
[2018-12-21 09:09:43] Starting service : Deadlock Hunter
[2018-12-21 09:09:44] Starting service : Game session seeker
[2018-12-21 09:09:45] New game session detected : eqgame.exe[344]
[2018-12-21 09:09:46] Creating Everquest game monitor
[2018-12-21 09:09:46] Starting game monitor : EverQuest 2.6.1
[2018-12-21 09:09:47] [Char] Step -2
[2018-12-21 09:09:47] [Char] Step -1
[2018-12-21 09:09:48] [Char] Step 0
[2018-12-21 09:09:48] [Char] Step 1
[2018-12-21 09:09:48] [Char] Step 11
[2018-12-21 09:09:48] [Char] Step 12
[2018-12-21 09:09:48] [Char] Step 2
[2018-12-21 09:09:48] [Char] Step 3
[2018-12-21 09:09:48] [Char] Step 31
[2018-12-21 09:09:48] [Char] Step 32
[2018-12-21 09:09:48] [Char] Step 33
[2018-12-21 09:09:49] [Char] Step 34
[2018-12-21 09:09:49] [Char] Step 35
[2018-12-21 09:09:52] [Char] Step 36
[2018-12-21 09:09:52] [Char] Step 37
[2018-12-21 09:09:52] Shrouded: 0
[2018-12-21 09:09:52] [Char] Step 4
[2018-12-21 09:09:52] Sending game content to server...
[2018-12-21 09:09:52] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1092
[2018-12-21 09:09:52] New detected game objects : 1092
[2018-12-21 09:09:53] Game objects asked: 258
[2018-12-21 09:10:43] Sending game content to server...
[2018-12-21 09:10:43] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1092
[2018-12-21 09:10:43] New detected game objects : 0
[2018-12-21 09:10:43] Sending observations
[2018-12-21 09:11:10] Syncing character 'Kulaide'
[2018-12-21 09:11:10] Sending game content to server...
[2018-12-21 09:11:10] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1108
[2018-12-21 09:11:10] New detected game objects : 16
[2018-12-21 09:11:11] Game objects asked: 16
[2018-12-21 09:11:11] Sending observations
[2018-12-21 09:11:11] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:11:16] Syncing character 'Kulaide'
[2018-12-21 09:11:16] Sending game content to server...
[2018-12-21 09:11:16] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1108
[2018-12-21 09:11:16] New detected game objects : 0
[2018-12-21 09:11:16] Sending observations
[2018-12-21 09:11:16] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:12:51] Sending game content to server...
[2018-12-21 09:12:51] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1463
[2018-12-21 09:12:51] New detected game objects : 355
[2018-12-21 09:12:52] Game objects asked: 146
[2018-12-21 09:12:59] Syncing character 'Ohyai'
[2018-12-21 09:12:59] Sending game content to server...
[2018-12-21 09:12:59] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1463
[2018-12-21 09:12:59] New detected game objects : 0
[2018-12-21 09:12:59] Sending observations
[2018-12-21 09:13:00] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:13:13] Syncing character 'Ohyai'
[2018-12-21 09:13:13] Sending game content to server...
[2018-12-21 09:13:13] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1463
[2018-12-21 09:13:13] New detected game objects : 0
[2018-12-21 09:13:13] Sending observations
[2018-12-21 09:13:14] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:15:25] Syncing character 'Ohyai'
[2018-12-21 09:15:25] Sending game content to server...
[2018-12-21 09:15:25] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1483
[2018-12-21 09:15:25] New detected game objects : 20
[2018-12-21 09:15:26] Game objects asked: 20
[2018-12-21 09:15:26] Sending observations
[2018-12-21 09:15:26] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:15:27] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Toruch Fleshrot
Premium User

Nbr post: 8
Register: 10/5/02
Posted: 12/21/18, 1:23 PM

Can't link toon either, but actually looking at my magelo it has linked it.just says it can't.
Paloverde
Premium User

Nbr post: 41
Register: 4/18/07
Posted: 12/21/18, 2:06 PM

Earlier post disappeared.
Copy of log:
[2018-12-21 09:57:36] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[2018-12-21 09:57:36] Windows 7 6.1 amd64
[2018-12-21 09:57:36] Java version 1.8.0_191
[2018-12-21 09:57:36] America/New_York, en_US, windows-1252
[2018-12-21 09:57:36]
[2018-12-21 09:57:36] Services initialisation ...
[2018-12-21 09:57:37] Automatic user authentification...
[2018-12-21 09:57:38] Game Slots : 2 free of 3
[2018-12-21 09:57:38] User : Paloverde (PREMIUM)
[2018-12-21 09:57:38] Starting services...
[2018-12-21 09:57:38] Starting service : Content Synchronizer
[2018-12-21 09:57:38] Starting service : Deadlock Hunter
[2018-12-21 09:57:39] Starting service : Game session seeker
[2018-12-21 09:57:40] New game session detected : eqgame.exe[1440]
[2018-12-21 09:57:41] Creating Everquest game monitor
[2018-12-21 09:57:41] Starting game monitor : EverQuest 2.6.1
[2018-12-21 09:57:42] [Char] Step -2
[2018-12-21 09:57:43] [Char] Step -1
[2018-12-21 09:57:43] [Char] Step 0
[2018-12-21 09:57:43] [Char] Step 1
[2018-12-21 09:57:43] [Char] Step 11
[2018-12-21 09:57:43] [Char] Step 12
[2018-12-21 09:57:43] [Char] Step 2
[2018-12-21 09:57:43] [Char] Step 3
[2018-12-21 09:57:43] [Char] Step 31
[2018-12-21 09:57:43] [Char] Step 32
[2018-12-21 09:57:43] [Char] Step 33
[2018-12-21 09:57:44] [Char] Step 34
[2018-12-21 09:57:44] [Char] Step 35
[2018-12-21 09:57:47] [Char] Step 36
[2018-12-21 09:57:47] [Char] Step 37
[2018-12-21 09:57:47] Shrouded: 0
[2018-12-21 09:57:47] [Char] Step 4
[2018-12-21 09:57:47] Sending game content to server...
[2018-12-21 09:57:47] Detected game objects by GameMonitor (EverQuest 2.6.1) : 980
[2018-12-21 09:57:47] New detected game objects : 980
[2018-12-21 09:57:48] Game objects asked: 245
[2018-12-21 09:57:50] Syncing character 'Mahogony'
[2018-12-21 09:57:50] Sending game content to server...
[2018-12-21 09:57:50] Detected game objects by GameMonitor (EverQuest 2.6.1) : 980
[2018-12-21 09:57:50] New detected game objects : 0
[2018-12-21 09:57:50] Sending observations
[2018-12-21 09:57:51] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[2018-12-21 09:58:38] Sending game content to server...
[2018-12-21 09:58:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 980
[2018-12-21 09:58:38] New detected game objects : 0
[2018-12-21 09:58:38] Sending observations
[2018-12-21 10:03:38] Sending game content to server...
[2018-12-21 10:03:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1031
[2018-12-21 10:03:38] New detected game objects : 51
[2018-12-21 10:03:39] Game objects asked: 51
[2018-12-21 10:03:39] Sending observations
[2018-12-21 10:08:38] Sending game content to server...
[2018-12-21 10:08:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1031
[2018-12-21 10:08:38] New detected game objects : 0
[2018-12-21 10:08:38] Sending observations
[2018-12-21 10:10:41] Sending game content to server...
[2018-12-21 10:10:41] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1959
[2018-12-21 10:10:41] New detected game objects : 928
[2018-12-21 10:10:43] Game objects asked: 301
[2018-12-21 10:13:38] Sending game content to server...
[2018-12-21 10:13:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 2382
[2018-12-21 10:13:38] New detected game objects : 423
[2018-12-21 10:13:38] Game objects asked: 423
[2018-12-21 10:13:40] Sending observations
[2018-12-21 10:18:38] Sending game content to server...
[2018-12-21 10:18:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 2382
[2018-12-21 10:18:38] New detected game objects : 0
[2018-12-21 10:18:38] Sending observations
[2018-12-21 10:23:38] Sending game content to server...
[2018-12-21 10:23:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 2382
[2018-12-21 10:23:38] New detected game objects : 0
[2018-12-21 10:23:38] Sending observations
[2018-12-21 10:25:12] Could not get char info for
[2018-12-21 10:25:13] Could not get char info for
[2018-12-21 10:25:14] Could not get char info for
[2018-12-21 10:26:49] Sending game content to server...
[2018-12-21 10:26:49] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3164
[2018-12-21 10:26:49] New detected game objects : 782
[2018-12-21 10:26:50] Game objects asked: 362
[2018-12-21 10:28:38] Sending game content to server...
[2018-12-21 10:28:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3164
[2018-12-21 10:28:38] New detected game objects : 0
[2018-12-21 10:28:38] Sending observations
[2018-12-21 10:31:42] Could not get char info for
[2018-12-21 10:31:43] Could not get char info for
[2018-12-21 10:31:44] Could not get char info for
[2018-12-21 10:31:45] Could not get char info for
[2018-12-21 10:33:25] Sending game content to server...
[2018-12-21 10:33:25] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3687
[2018-12-21 10:33:25] New detected game objects : 523
[2018-12-21 10:33:25] Game objects asked: 0
[2018-12-21 10:33:38] Sending game content to server...
[2018-12-21 10:33:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3687
[2018-12-21 10:33:38] New detected game objects : 0
[2018-12-21 10:33:38] Sending observations
[2018-12-21 10:38:38] Sending game content to server...
[2018-12-21 10:38:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3688
[2018-12-21 10:38:38] New detected game objects : 1
[2018-12-21 10:38:39] Game objects asked: 0
[2018-12-21 10:38:39] Sending observations
[2018-12-21 10:40:34] Could not get char info for
[2018-12-21 10:40:35] Could not get char info for
[2018-12-21 10:40:36] Could not get char info for
[2018-12-21 10:40:37] Could not get char info for
[2018-12-21 10:40:38] Could not get char info for
[2018-12-21 10:40:39] Could not get char info for
[2018-12-21 10:40:40] Could not get char info for
[2018-12-21 10:40:41] Could not get char info for
[2018-12-21 10:40:42] Could not get char info for
[2018-12-21 10:40:43] Could not get char info for
[2018-12-21 10:40:44] Could not get char info for
[2018-12-21 10:40:45] Could not get char info for
[2018-12-21 10:40:46] Could not get char info for
[2018-12-21 10:40:47] Could not get char info for
[2018-12-21 10:40:48] Could not get char info for
[2018-12-21 10:40:49] Could not get char info for
[2018-12-21 10:40:51] Could not get char info for
[2018-12-21 10:40:52] Could not get char info for
[2018-12-21 10:40:53] Could not get char info for
[2018-12-21 10:40:54] Could not get char info for
[2018-12-21 10:40:55] Could not get char info for
[2018-12-21 10:40:56] Could not get char info for
[2018-12-21 10:40:57] Could not get char info for
[2018-12-21 10:40:58] Could not get char info for
[2018-12-21 10:40:59] Could not get char info for
[2018-12-21 10:41:00] Could not get char info for
[2018-12-21 10:41:01] Could not get char info for
[2018-12-21 10:41:02] Could not get char info for
[2018-12-21 10:41:03] Could not get char info for
[2018-12-21 10:41:04] Could not get char info for
[2018-12-21 10:41:05] Could not get char info for
[2018-12-21 10:41:06] Could not get char info for
[2018-12-21 10:41:07] Could not get char info for
[2018-12-21 10:41:08] Could not get char info for
[2018-12-21 10:41:09] Could not get char info for
[2018-12-21 10:41:10] Could not get char info for
[2018-12-21 10:41:11] Could not get char info for
[2018-12-21 10:41:12] Could not get char info for
[2018-12-21 10:41:13] Could not get char info for
[2018-12-21 10:43:38] Sending game content to server...
[2018-12-21 10:43:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3688
[2018-12-21 10:43:38] New detected game objects : 0
[2018-12-21 10:43:38] Sending observations
[2018-12-21 10:44:32] Could not get char info for
[2018-12-21 10:44:33] Could not get char info for
[2018-12-21 10:44:34] Could not get char info for
[2018-12-21 10:44:35] Could not get char info for
[2018-12-21 10:44:36] Could not get char info for
[2018-12-21 10:47:17] Could not get char info for
[2018-12-21 10:47:18] Could not get char info for
[2018-12-21 10:47:19] Could not get char info for
[2018-12-21 10:48:38] Sending game content to server...
[2018-12-21 10:48:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 3688
[2018-12-21 10:48:38] New detected game objects : 0
[2018-12-21 10:48:38] Sending observations
[2018-12-21 10:49:04] Sending game content to server...
[2018-12-21 10:49:04] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4159
[2018-12-21 10:49:04] New detected game objects : 471
[2018-12-21 10:49:04] Game objects asked: 206
[2018-12-21 10:53:38] Sending game content to server...
[2018-12-21 10:53:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4164
[2018-12-21 10:53:38] New detected game objects : 5
[2018-12-21 10:53:38] Game objects asked: 5
[2018-12-21 10:53:38] Sending observations
[2018-12-21 10:55:22] Could not get char info for
[2018-12-21 10:55:23] Could not get char info for
[2018-12-21 10:57:08] Sending game content to server...
[2018-12-21 10:57:08] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4632
[2018-12-21 10:57:08] New detected game objects : 468
[2018-12-21 10:57:09] Game objects asked: 201
[2018-12-21 10:58:38] Sending game content to server...
[2018-12-21 10:58:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4632
[2018-12-21 10:58:38] New detected game objects : 0
[2018-12-21 10:58:38] Sending observations
[2018-12-21 11:03:38] Sending game content to server...
[2018-12-21 11:03:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4770
[2018-12-21 11:03:38] New detected game objects : 138
[2018-12-21 11:03:39] Game objects asked: 138
[2018-12-21 11:03:39] Sending observations
[2018-12-21 11:08:38] Sending game content to server...
[2018-12-21 11:08:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4770
[2018-12-21 11:08:38] New detected game objects : 0
[2018-12-21 11:08:38] Sending observations
[2018-12-21 11:13:38] Sending game content to server...
[2018-12-21 11:13:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 4770
[2018-12-21 11:13:38] New detected game objects : 0
[2018-12-21 11:13:38] Sending observations
[2018-12-21 11:15:10] Could not get char info for
[2018-12-21 11:16:51] Sending game content to server...
[2018-12-21 11:16:51] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5261
[2018-12-21 11:16:51] New detected game objects : 491
[2018-12-21 11:16:52] Game objects asked: 173
[2018-12-21 11:17:27] Could not get char info for
[2018-12-21 11:17:28] Could not get char info for
[2018-12-21 11:17:29] Could not get char info for
[2018-12-21 11:18:38] Sending game content to server...
[2018-12-21 11:18:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5261
[2018-12-21 11:18:38] New detected game objects : 0
[2018-12-21 11:18:38] Sending observations
[2018-12-21 11:20:58] Could not get char info for
[2018-12-21 11:23:38] Sending game content to server...
[2018-12-21 11:23:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5261
[2018-12-21 11:23:38] New detected game objects : 0
[2018-12-21 11:23:38] Sending observations
[2018-12-21 11:28:38] Sending game content to server...
[2018-12-21 11:28:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5302
[2018-12-21 11:28:38] New detected game objects : 41
[2018-12-21 11:28:39] Game objects asked: 41
[2018-12-21 11:28:39] Sending observations
[2018-12-21 11:33:38] Sending game content to server...
[2018-12-21 11:33:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5576
[2018-12-21 11:33:39] New detected game objects : 274
[2018-12-21 11:33:39] Game objects asked: 274
[2018-12-21 11:33:40] Sending observations
[2018-12-21 11:33:40] 1 observations for GameMonitor (EverQuest 2.6.1)
[2018-12-21 11:38:38] Sending game content to server...
[2018-12-21 11:38:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5578
[2018-12-21 11:38:38] New detected game objects : 2
[2018-12-21 11:38:39] Game objects asked: 2
[2018-12-21 11:38:39] Sending observations
[2018-12-21 11:43:38] Sending game content to server...
[2018-12-21 11:43:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5582
[2018-12-21 11:43:38] New detected game objects : 4
[2018-12-21 11:43:39] Game objects asked: 1
[2018-12-21 11:43:39] Sending observations
[2018-12-21 11:48:38] Sending game content to server...
[2018-12-21 11:48:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5583
[2018-12-21 11:48:38] New detected game objects : 1
[2018-12-21 11:48:39] Game objects asked: 1
[2018-12-21 11:48:39] Sending observations
[2018-12-21 11:53:38] Sending game content to server...
[2018-12-21 11:53:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5584
[2018-12-21 11:53:38] New detected game objects : 1
[2018-12-21 11:53:39] Game objects asked: 0
[2018-12-21 11:53:39] Sending observations
[2018-12-21 11:58:38] Sending game content to server...
[2018-12-21 11:58:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5584
[2018-12-21 11:58:38] New detected game objects : 0
[2018-12-21 11:58:38] Sending observations
[2018-12-21 12:03:38] Sending game content to server...
[2018-12-21 12:03:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5584
[2018-12-21 12:03:38] New detected game objects : 0
[2018-12-21 12:03:38] Sending observations
[2018-12-21 12:08:38] Sending game content to server...
[2018-12-21 12:08:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5584
[2018-12-21 12:08:38] New detected game objects : 0
[2018-12-21 12:08:38] Sending observations
[2018-12-21 12:13:38] Sending game content to server...
[2018-12-21 12:13:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 5604
[2018-12-21 12:13:38] New detected game objects : 20
[2018-12-21 12:13:39] Game objects asked: 20
[2018-12-21 12:13:39] Sending observations
[2018-12-21 12:18:38] Sending game content to server...
[2018-12-21 12:18:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6029
[2018-12-21 12:18:38] New detected game objects : 425
[2018-12-21 12:18:39] Game objects asked: 425
[2018-12-21 12:18:40] Sending observations
[2018-12-21 12:18:40] 2 observations for GameMonitor (EverQuest 2.6.1)
[2018-12-21 12:23:38] Sending game content to server...
[2018-12-21 12:23:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:23:38] New detected game objects : 19
[2018-12-21 12:23:39] Game objects asked: 19
[2018-12-21 12:23:39] Sending observations
[2018-12-21 12:28:38] Sending game content to server...
[2018-12-21 12:28:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:28:38] New detected game objects : 0
[2018-12-21 12:28:38] Sending observations
[2018-12-21 12:33:38] Sending game content to server...
[2018-12-21 12:33:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:33:38] New detected game objects : 0
[2018-12-21 12:33:38] Sending observations
[2018-12-21 12:38:38] Sending game content to server...
[2018-12-21 12:38:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:38:38] New detected game objects : 0
[2018-12-21 12:38:38] Sending observations
[2018-12-21 12:43:38] Sending game content to server...
[2018-12-21 12:43:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:43:38] New detected game objects : 0
[2018-12-21 12:43:38] Sending observations
[2018-12-21 12:48:38] Sending game content to server...
[2018-12-21 12:48:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:48:38] New detected game objects : 0
[2018-12-21 12:48:38] Sending observations
[2018-12-21 12:53:38] Sending game content to server...
[2018-12-21 12:53:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:53:38] New detected game objects : 0
[2018-12-21 12:53:38] Sending observations
[2018-12-21 12:58:38] Sending game content to server...
[2018-12-21 12:58:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 12:58:38] New detected game objects : 0
[2018-12-21 12:58:38] Sending observations
[2018-12-21 13:03:38] Sending game content to server...
[2018-12-21 13:03:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 13:03:38] New detected game objects : 0
[2018-12-21 13:03:38] Sending observations
[2018-12-21 13:08:38] Sending game content to server...
[2018-12-21 13:08:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 13:08:38] New detected game objects : 0
[2018-12-21 13:08:38] Sending observations
[2018-12-21 13:13:38] Sending game content to server...
[2018-12-21 13:13:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 13:13:38] New detected game objects : 0
[2018-12-21 13:13:38] Sending observations
[2018-12-21 13:16:31] Could not get char info for
[2018-12-21 13:16:32] Could not get char info for
[2018-12-21 13:16:33] Could not get char info for
[2018-12-21 13:16:34] Could not get char info for
[2018-12-21 13:16:35] Could not get char info for
[2018-12-21 13:16:36] Could not get char info for
[2018-12-21 13:16:37] Could not get char info for
[2018-12-21 13:18:38] Sending game content to server...
[2018-12-21 13:18:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 13:18:38] New detected game objects : 0
[2018-12-21 13:18:38] Sending observations
[2018-12-21 13:21:34] Could not get char info for
[2018-12-21 13:21:35] Could not get char info for
[2018-12-21 13:21:36] Could not get char info for
[2018-12-21 13:23:38] Sending game content to server...
[2018-12-21 13:23:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6048
[2018-12-21 13:23:38] New detected game objects : 0
[2018-12-21 13:23:38] Sending observations
[2018-12-21 13:23:48] Sending game content to server...
[2018-12-21 13:23:48] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6503
[2018-12-21 13:23:48] New detected game objects : 455
[2018-12-21 13:23:49] Game objects asked: 201
[2018-12-21 13:24:33] Could not get char info for
[2018-12-21 13:26:17] Could not get char info for
[2018-12-21 13:28:38] Sending game content to server...
[2018-12-21 13:28:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6503
[2018-12-21 13:28:38] New detected game objects : 0
[2018-12-21 13:28:38] Sending observations
[2018-12-21 13:33:25] Could not get char info for
[2018-12-21 13:33:26] Could not get char info for
[2018-12-21 13:33:27] Could not get char info for
[2018-12-21 13:33:38] Sending game content to server...
[2018-12-21 13:33:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6503
[2018-12-21 13:33:38] New detected game objects : 0
[2018-12-21 13:33:38] Sending observations
[2018-12-21 13:37:46] Could not get char info for
[2018-12-21 13:37:47] Could not get char info for
[2018-12-21 13:37:48] Could not get char info for
[2018-12-21 13:37:49] Could not get char info for
[2018-12-21 13:38:38] Sending game content to server...
[2018-12-21 13:38:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6503
[2018-12-21 13:38:38] New detected game objects : 0
[2018-12-21 13:38:38] Sending observations
[2018-12-21 13:39:16] Sending game content to server...
[2018-12-21 13:39:16] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6847
[2018-12-21 13:39:16] New detected game objects : 344
[2018-12-21 13:39:17] Game objects asked: 1
[2018-12-21 13:43:38] Sending game content to server...
[2018-12-21 13:43:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6975
[2018-12-21 13:43:38] New detected game objects : 128
[2018-12-21 13:43:39] Game objects asked: 128
[2018-12-21 13:43:39] Sending observations
[2018-12-21 13:44:06] Could not get char info for
[2018-12-21 13:44:07] Could not get char info for
[2018-12-21 13:44:08] Could not get char info for
[2018-12-21 13:44:09] Could not get char info for
[2018-12-21 13:48:38] Sending game content to server...
[2018-12-21 13:48:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 6976
[2018-12-21 13:48:38] New detected game objects : 1
[2018-12-21 13:48:39] Game objects asked: 1
[2018-12-21 13:48:39] Sending observations
[2018-12-21 13:53:38] Sending game content to server...
[2018-12-21 13:53:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 7104
[2018-12-21 13:53:38] New detected game objects : 128
[2018-12-21 13:53:39] Game objects asked: 128
[2018-12-21 13:53:39] Sending observations
[2018-12-21 13:58:38] Sending game content to server...
[2018-12-21 13:58:38] Detected game objects by GameMonitor (EverQuest 2.6.1) : 7104
[2018-12-21 13:58:38] New detected game objects : 0
[2018-12-21 13:58:38] Sending observations
Byren
Registered User

Nbr post: 20
Register: 9/30/04
Posted: 12/22/18, 4:32 PM

Hello Jelan,

Even though my Magelo Sync app says that there was an error, looking at my profile, it appeared to be updated. So I removed my right earring Flame's Heart, placing it in my bags, click Sync Now and even though it showed a red X gem icon, looking at my Characters page, the last update for Dreamrider showed: Dec 22, 2018 1:12 PM

Clicking on the character icon popped open my profile window with my right ear slot blank and a datetimestamp of 12/22/2018, 9:12:32 PM (difference is because my PC set to UTC while using Pacific Time in Magelo's account seetings).

I also have Magelo export my characters automatically to "C:\Programs\Magelo Sync\" and povar-Dreamrider.txt has a Modified timestamp of 2018-12-22 Sat, 21:04:10

So, for ME, it works and Magelo Sync should be taken out back behind the wood shed for lying.
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 12/23/18, 11:29 AM

I too have been afflicted with this now, my error log is as follows:

[10:26:48] [WARNING] Could not find: magelo-i18n []
[10:26:48] [INFO] Using magelo-i18n[en]
[10:26:48] [INFO] Using magelo-i18n[en_US]
[10:26:48] [INFO] Magelo Sync 4.6.0, Copyright (C) 2018 Magelo Limited
[10:26:48] [INFO] Windows 10 10.0 amd64
[10:26:48] [INFO] Java version 1.8.0_191
[10:26:48] [INFO] America/Chicago, en_US, windows-1252
[10:26:48] [INFO]
[10:26:48] [INFO] Services initialisation ...
[10:26:48] [INFO] Automatic user authentification...
[10:26:49] [INFO] Game Slots : 1 free of 8
[10:26:49] [INFO] User : Shelda (PREMIUM)
[10:26:49] [INFO] Starting services...
[10:26:49] [INFO] Starting service : Content Synchronizer
[10:26:49] [INFO] Starting service : Deadlock Hunter
[10:26:50] [INFO] Starting service : Game session seeker
[10:26:51] [INFO] New game session detected : eqgame.exe[2720]
[10:26:51] [INFO] New game session detected : eqgame.exe[12544]
[10:26:53] [INFO] Creating Everquest game monitor
[10:26:53] [INFO] Starting game monitor : EverQuest 2.6.1
[10:26:53] [INFO] Creating Everquest game monitor
[10:26:53] [INFO] Starting game monitor : EverQuest 2.6.1
[10:26:54] [INFO] [Char] Step -2
[10:26:54] [INFO] [Char] Step -2
[10:26:55] [INFO] [Char] Step -1
[10:26:55] [INFO] [Char] Step 0
[10:26:55] [INFO] [Char] Step 1
[10:26:55] [INFO] [Char] Step 11
[10:26:55] [INFO] [Char] Step 12
[10:26:55] [INFO] [Char] Step 2
[10:26:55] [INFO] [Char] Step 3
[10:26:55] [INFO] [Char] Step 31
[10:26:55] [INFO] [Char] Step 32
[10:26:55] [INFO] [Char] Step 33
[10:26:55] [INFO] [Char] Step -1
[10:26:55] [INFO] [Char] Step 0
[10:26:55] [INFO] [Char] Step 1
[10:26:55] [INFO] [Char] Step 11
[10:26:55] [INFO] [Char] Step 12
[10:26:55] [INFO] [Char] Step 2
[10:26:55] [INFO] [Char] Step 3
[10:26:55] [INFO] [Char] Step 31
[10:26:55] [INFO] [Char] Step 32
[10:26:55] [INFO] [Char] Step 33
[10:26:55] [INFO] [Char] Step 34
[10:26:55] [INFO] [Char] Step 35
[10:26:56] [INFO] [Char] Step 34
[10:26:56] [INFO] [Char] Step 35
[10:26:58] [INFO] [Char] Step 36
[10:26:58] [INFO] [Char] Step 37
[10:26:58] [INFO] Shrouded: 0
[10:26:58] [INFO] [Char] Step 4
[10:26:58] [INFO] Auto Synchronization triggered for 'Islene'
[10:26:58] [INFO] Syncing character 'Islene'
[10:26:58] [INFO] [Char] Step 36
[10:26:58] [INFO] [Char] Step 37
[10:26:58] [INFO] Shrouded: 0
[10:26:58] [INFO] [Char] Step 4
[10:26:58] [INFO] Sending game content to server...
[10:26:58] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:26:58] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:26:58] [INFO] New detected game objects : 2509
[10:27:03] [INFO] Game objects asked: 903
[10:27:05] [INFO] Sending observations
[10:27:05] [INFO] 1 observations for GameMonitor (EverQuest 2.6.1)
[10:27:05] [INFO] 1 observations for GameMonitor (EverQuest 2.6.1)
[10:27:06] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:08] [INFO] Sending game content to server...
[10:27:08] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:08] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:08] [INFO] New detected game objects : 0
[10:27:08] [INFO] Auto Synchronization triggered for 'Shelda'
[10:27:08] [INFO] Syncing character 'Shelda'
[10:27:08] [INFO] Sending game content to server...
[10:27:08] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:08] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:08] [INFO] New detected game objects : 0
[10:27:08] [INFO] Sending observations
[10:27:09] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:10] [INFO] Sending game content to server...
[10:27:10] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:10] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:10] [INFO] New detected game objects : 0
[10:27:10] [INFO] Auto Synchronization triggered for 'Islene'
[10:27:10] [INFO] Syncing character 'Islene'
[10:27:10] [INFO] Sending game content to server...
[10:27:10] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:10] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:10] [INFO] New detected game objects : 0
[10:27:10] [INFO] Sending observations
[10:27:10] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:11] [INFO] Auto Synchronization triggered for 'Shelda'
[10:27:11] [INFO] Syncing character 'Shelda'
[10:27:11] [INFO] Sending game content to server...
[10:27:11] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:11] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:11] [INFO] New detected game objects : 0
[10:27:11] [INFO] Sending observations
[10:27:12] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:13] [INFO] Auto Synchronization triggered for 'Islene'
[10:27:13] [INFO] Syncing character 'Islene'
[10:27:13] [INFO] Sending game content to server...
[10:27:13] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:13] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:13] [INFO] New detected game objects : 0
[10:27:13] [INFO] Sending observations
[10:27:14] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:16] [INFO] Auto Synchronization triggered for 'Shelda'
[10:27:16] [INFO] Syncing character 'Shelda'
[10:27:16] [INFO] Sending game content to server...
[10:27:16] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:16] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:16] [INFO] New detected game objects : 0
[10:27:16] [INFO] Sending observations
[10:27:16] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:19] [INFO] Auto Synchronization triggered for 'Islene'
[10:27:19] [INFO] Syncing character 'Islene'
[10:27:19] [INFO] Sending game content to server...
[10:27:19] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:19] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:19] [INFO] New detected game objects : 0
[10:27:19] [INFO] Sending observations
[10:27:19] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:21] [INFO] Auto Synchronization triggered for 'Shelda'
[10:27:21] [INFO] Syncing character 'Shelda'
[10:27:21] [INFO] Sending game content to server...
[10:27:21] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:21] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:21] [INFO] New detected game objects : 0
[10:27:21] [INFO] Sending observations
[10:27:21] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
Dec 23, 2018 10:27:21 AM magelo.ky a
WARNING: An exception due to the connection occurred, a lockdown will be initiated.
magelo.mU: Bad Gateway
at magelo.kz.b(kz.java:19)
at magelo.ky.a(ky.java:7)
at magelo.kE.run(kE.java:15)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 502 for URL: https://sentry.magelo.com/api/2/store/
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at magelo.kz.b(kz.java:2)
... 5 more

Dec 23, 2018 10:27:21 AM magelo.kE run
SEVERE: An exception occurred while sending the event to Sentry.
magelo.mU: Bad Gateway
at magelo.kz.b(kz.java:19)
at magelo.ky.a(ky.java:7)
at magelo.kE.run(kE.java:15)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: Server returned HTTP response code: 502 for URL: https://sentry.magelo.com/api/2/store/
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at magelo.kz.b(kz.java:2)
... 5 more

[10:27:22] [INFO] Stoping services...
[10:27:22] [INFO] Stoping service : Game session seeker
[10:27:22] [INFO] Stoping game monitor : EverQuest
[10:27:22] [INFO] Auto Synchronization triggered for 'Islene'
[10:27:22] [INFO] Syncing character 'Islene'
[10:27:22] [INFO] Sending game content to server...
[10:27:22] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:22] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:22] [INFO] New detected game objects : 0
[10:27:22] [INFO] Sending observations
[10:27:23] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:23] [INFO] Stoping game monitor : EverQuest
[10:27:23] [INFO] Auto Synchronization triggered for 'Shelda'
[10:27:23] [INFO] Syncing character 'Shelda'
[10:27:23] [INFO] Sending game content to server...
[10:27:23] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 896
[10:27:23] [INFO] Detected game objects by GameMonitor (EverQuest 2.6.1) : 1613
[10:27:23] [INFO] New detected game objects : 0
[10:27:23] [INFO] Sending observations
[10:27:24] [SEVERE] Impossible de synchroniser les personnages
magelo.aV: Unable to synchronize character.
[10:27:24] [INFO] Stoping service : Content Synchronizer
[10:27:24] [INFO] Sending game content to server...
[10:27:24] [INFO] New detected game objects : 0
[10:27:24] [INFO] Sending observations
[10:27:24] [INFO] Stoping service : Deadlock Hunter
[10:27:24] [INFO] Closing Magelo Sync
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/23/18, 10:35 PM

Thanks for the logs guys, the issue is fixed now, problem was the additional 2 shared bank slots.
Paloverde
Premium User

Nbr post: 41
Register: 4/18/07
Posted: 12/24/18, 12:46 PM

Now working perfectly. Thank you! I am amazed that I was first to post a bug that impacted anyone who purchased The Burning Land expansion. Thousands of accounts!
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/25/18, 12:13 AM

Great to hear and merry xmas !