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Messages in topic: An Error Has Occurred During Sync
Azereki
Premium User

Nbr post: 2
Register: 7/7/06
Posted: 3/26/20, 6:35 PM

This starting happening and I've been unable to resolve it. Tried reinstalling Magelo, running as admin, and deleting my preferences and cache files. Still no luck. Help troubleshooting would be appreciated!

[2020-03-26 15:32:09] Configuration initialisation
[2020-03-26 15:32:09] Could not find: magelo-i18n []
[2020-03-26 15:32:09] Using magelo-i18n[en]
[2020-03-26 15:32:09] Using magelo-i18n[en_US]
[2020-03-26 15:32:09] Magelo Sync 4.6.2, Copyright (C) 2020 Magelo Limited
[2020-03-26 15:32:09] Windows 10 10.0 amd64
[2020-03-26 15:32:09] Java version 1.8.0_191
[2020-03-26 15:32:09] America/Los_Angeles, en_US, windows-1252
[2020-03-26 15:32:09] 
[2020-03-26 15:32:09] Services initialisation ...
[2020-03-26 15:32:25] Automatic user authentification...
[2020-03-26 15:32:26] Game Slots : 2 free of 3
[2020-03-26 15:32:26] User : azereki (PREMIUM)
[2020-03-26 15:32:26] Starting services...
[2020-03-26 15:32:26] Starting service : Content Synchronizer
[2020-03-26 15:32:26] Starting service : Deadlock Hunter
[2020-03-26 15:32:28] Starting service : Game session seeker
[2020-03-26 15:32:29] New game session detected : eqgame.exe[25152]
[2020-03-26 15:32:31] Creating Everquest game monitor
[2020-03-26 15:32:31] Starting game monitor : EverQuest 3.4.0
[2020-03-26 15:32:32] [Char] Step -2
[2020-03-26 15:32:33] [Char] Step -1
[2020-03-26 15:32:33] [Char] Step 0
[2020-03-26 15:32:33] [Char] Step 1
[2020-03-26 15:32:33] [Char] Step 11
[2020-03-26 15:32:33] [Char] Step 12
[2020-03-26 15:32:33] [Char] Step 2
[2020-03-26 15:32:33] [Char] Step 3
[2020-03-26 15:32:33] [Char] Step 31
[2020-03-26 15:32:33] [Char] Step 32
[2020-03-26 15:32:33] [Char] Step 33
[2020-03-26 15:32:34] [Char] Step 34
[2020-03-26 15:32:34] [Char] Step 35
[2020-03-26 15:32:35] [Char] Step 36
[2020-03-26 15:32:35] [Char] Step 37
[2020-03-26 15:32:35] Shrouded: 0
[2020-03-26 15:32:35] [Char] Step 4
[2020-03-26 15:32:35] Sending game content to server...
[2020-03-26 15:32:35] Detected game objects by GameMonitor (EverQuest 3.4.0) : 640
[2020-03-26 15:32:35] New detected game objects : 640
[2020-03-26 15:32:36] Content sync impossible
magelo.aG
[2020-03-26 15:32:39] Syncing character 'Azereki'
[2020-03-26 15:32:39] Sending game content to server...
[2020-03-26 15:32:39] Detected game objects by GameMonitor (EverQuest 3.4.0) : 640
[2020-03-26 15:32:39] New detected game objects : 640
[2020-03-26 15:32:40] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aG
[2020-03-26 15:33:03] Syncing character 'Azereki'
[2020-03-26 15:33:03] Sending game content to server...
[2020-03-26 15:33:03] Detected game objects by GameMonitor (EverQuest 3.4.0) : 640
[2020-03-26 15:33:03] New detected game objects : 640
[2020-03-26 15:33:04] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aG
Paloverde
Premium User

Nbr post: 41
Register: 4/18/07
Posted: 3/26/20, 8:56 PM

I did not do any tracing, but I am getting this message also. The sync loads and is available but when attempting to record a character I get the negative messages and no sync. It happens for any character, not a specific one.
Dass
Registered User

Nbr post: 1
Register: 4/6/15
Posted: 3/26/20, 10:40 PM

Same thing happening with me, started yesterday.


[2020-03-26 21:30:11] Could not find: magelo-i18n []
[2020-03-26 21:30:11] Using magelo-i18n[en]
[2020-03-26 21:30:11] Using magelo-i18n[en_US]
[2020-03-26 21:30:11] Magelo Sync 4.6.2, Copyright (C) 2020 Magelo Limited
[2020-03-26 21:30:11] Windows 10 10.0 amd64
[2020-03-26 21:30:11] Java version 1.8.0_231
[2020-03-26 21:30:11] America/Chicago, en_US, windows-1252
[2020-03-26 21:30:11]
[2020-03-26 21:30:11] Services initialisation ...
[2020-03-26 21:30:12] Automatic user authentification...
[2020-03-26 21:30:12] Game Slots : 1 free of 3
[2020-03-26 21:30:12] User : Dass (PREMIUM)
[2020-03-26 21:30:12] Starting services...
[2020-03-26 21:30:12] Starting service : Content Synchronizer
[2020-03-26 21:30:12] Starting service : Deadlock Hunter
[2020-03-26 21:30:14] Starting service : Game session seeker
[2020-03-26 21:30:15] New game session detected : eqgame.exe[1548]
[2020-03-26 21:30:15] Creating Everquest game monitor
[2020-03-26 21:30:15] Starting game monitor : EverQuest 3.4.0
[2020-03-26 21:30:16] [Char] Step -2
[2020-03-26 21:30:17] [Char] Step -1
[2020-03-26 21:30:18] [Char] Step 0
[2020-03-26 21:30:18] [Char] Step 1
[2020-03-26 21:30:18] [Char] Step 11
[2020-03-26 21:30:18] [Char] Step 12
[2020-03-26 21:30:18] [Char] Step 2
[2020-03-26 21:30:18] [Char] Step 3
[2020-03-26 21:30:18] [Char] Step 31
[2020-03-26 21:30:18] [Char] Step 32
[2020-03-26 21:30:18] [Char] Step 33
[2020-03-26 21:30:18] [Char] Step 34
[2020-03-26 21:30:18] [Char] Step 35
[2020-03-26 21:30:19] [Char] Step 36
[2020-03-26 21:30:19] [Char] Step 37
[2020-03-26 21:30:19] Shrouded: 0
[2020-03-26 21:30:19] [Char] Step 4
[2020-03-26 21:30:20] Auto Synchronization triggered for 'Dass'
[2020-03-26 21:30:20] Syncing character 'Dass'
[2020-03-26 21:30:20] Sending game content to server...
[2020-03-26 21:30:20] Detected game objects by GameMonitor (EverQuest 3.4.0) : 1737
[2020-03-26 21:30:20] New detected game objects : 1737
[2020-03-26 21:30:20] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aG
[2020-03-26 21:30:22] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'



svann
Premium User

Nbr post: 33
Register: 10/10/14
Posted: 3/27/20, 11:27 AM

me too. Just started today.
An error occurred when synchronizing the characters.
null
drool
Premium User

Nbr post: 94
Register: 7/3/14
Posted: 3/27/20, 11:33 AM

Same problem here:

[11:30:00] [INFO] Auto Synchronization triggered for 'Reveree'
[11:30:00] [INFO] Syncing character id only 'Reveree'
[11:30:00] [INFO] Sending game content to server...
[11:30:00] [INFO] Detected game objects by GameMonitor (EverQuest 3.4.0) : 384
[11:30:00] [INFO] New detected game objects : 384
[11:30:01] [SEVERE] Impossible de synchroniser le contenu, synchronisation des personnages interrompue
magelo.aG
Fenthen
Advisor

Nbr post: 1637
Register: 8/31/01
Posted: 3/28/20, 10:42 PM

Locking, please use: https://eq.magelo.com/forum/messages.jspa?topic=33191


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Jelan
Admin

Nbr post: 11388
Register: 5/4/01
Posted: 3/30/20, 10:44 PM

Marking as fixed.