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Messages in topic: Current game client version is not supported
brida963
Registered User

Nbr post: 3
Register: 11/14/16
Posted: 9/22/21, 11:01 AM

I just subscribed today, 09/22/2021, I downloaded the sync app and worked through the java issues to get it running when I started the sync app it it popped up a window saying "eqgame.exe has been Patched, Magelo Sync will be updated soon to support this version." I checked the forums and I could not find anything showing it was currently being updated. Checking to see if this is a known issue.

LOG:
[2021-09-22 09:36:32] Could not find: magelo-i18n []
[2021-09-22 09:36:32] Using magelo-i18n[en]
[2021-09-22 09:36:32] Using magelo-i18n[en_US]
[2021-09-22 09:36:32] Magelo Sync 4.6.4, Copyright (C) 2021 Magelo Limited
[2021-09-22 09:36:32] Windows 10 10.0 amd64
[2021-09-22 09:36:32] Java version 1.8.0_301
[2021-09-22 09:36:32] America/Chicago, en_US, windows-1252
[2021-09-22 09:36:32]
[2021-09-22 09:36:32] Services initialisation ...
[2021-09-22 09:36:32] Automatic user authentification...
[2021-09-22 09:36:33] User : brida963 (PREMIUM)
[2021-09-22 09:36:33] Game Slots : 3 free of 3
[2021-09-22 09:36:33] Starting services...
[2021-09-22 09:36:33] Starting service : Content Synchronizer
[2021-09-22 09:36:33] Starting service : Deadlock Hunter
[2021-09-22 09:36:34] Starting service : Game session seeker
[2021-09-22 09:36:35] New game session detected : eqgame.exe[13052]
[2021-09-22 09:36:36] [EQ] Current game client version is not supported (CRC: 0c6e798b)
[2021-09-22 09:37:33] Sending game content to server...
[2021-09-22 09:37:33] New detected game objects : 0
[2021-09-22 09:37:33] Sending observations
[2021-09-22 09:37:41] Browsing ' https://eq.magelo.com'
[2021-09-22 09:42:33] Sending game content to server...
[2021-09-22 09:42:33] New detected game objects : 0
[2021-09-22 09:42:33] Sending observations
[2021-09-22 09:47:33] Sending game content to server...
[2021-09-22 09:47:33] New detected game objects : 0
[2021-09-22 09:47:33] Sending observations
Fenthen
Advisor

Nbr post: 1637
Register: 8/31/01
Posted: 9/22/21, 12:18 PM

Magelo still needs patched from last week.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
brida963
Registered User

Nbr post: 3
Register: 11/14/16
Posted: 9/22/21, 2:53 PM

Thank you.
suvivar
Premium User

Nbr post: 6
Register: 2/10/04
Posted: 9/22/21, 4:57 PM

Any ETA on when we can sync again?

I specifically re-subbed to sync and it's been 5 days since I subbed, and 7 days since the patch.

Sorry in advance for sounding like a Karen.
jedis
Premium User

Nbr post: 11
Register: 2/21/02
Posted: 9/23/21, 7:04 PM

This is still broken. I just resubbed for another year. Are prorated refunds being offered? This should be updated on patch day but over the last year, it's been days or weeks after before it works again. Seems more like a side project than actively maintained.
xtrascoop
Registered User

Nbr post: 1
Register: 9/23/21
Posted: 9/23/21, 7:39 PM

I just found this product and gave it a shot. It's not working for me, so I guess uninstall and move on. Why would I ever pay for a broken product? I guess there is no alternative so that's the only reason people use this I would presume.
Laeadern
Premium User

Nbr post: 7
Register: 3/12/10
Posted: 9/23/21, 7:57 PM

The game was patched so the Magelo software is waiting on its patch, its not broken.

brida963
Registered User

Nbr post: 3
Register: 11/14/16
Posted: 9/24/21, 2:53 AM

This is a paid service, game was updated over a week ago and we still can't use the application. I would say that is broken.
Byratan
Registered User

Nbr post: 58
Register: 2/12/09
Posted: 9/24/21, 9:01 AM

Actually the game had just be updated once more, so this is a second update on top of the first, a bit more time is now needed ...
jedis
Premium User

Nbr post: 11
Register: 2/21/02
Posted: 9/24/21, 9:38 AM

Actually no, the executable nor the dlls or any client files were updated in the second patch. That was server side only to fix instances.