Profile will not Sync - Bugs - General - Forums - EQ

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Messages in topic: Profile will not Sync

Clawgrip

Premium User

Nbr post: 5
Register: 12/3/01

Posted: 1/3/22, 7:33 PM

I have run sync numerous times but my gears is not updating. Java has been updated and I have tried from 3 different machines

Jelan

Admin

Nbr post: 11388
Register: 5/4/01

Posted: 1/3/22, 7:35 PM

Hi Clawgrip, Your premium membership has expired which explains why Magelo Sync is not updating your gear anymore.

Clawgrip

Premium User

Nbr post: 5
Register: 12/3/01

Clawgrip

Premium User

Nbr post: 5
Register: 12/3/01

Posted: 1/3/22, 8:40 PM

One other issue. Are you familiar with ESET firewall blocking Sync?

Jelan

Admin

Nbr post: 11388
Register: 5/4/01

Posted: 1/3/22, 11:05 PM

This should help you add a rule to allow Magelo Sync to communicate with its server > https://help.eset.com/eis/12/en-US/how_release_connection.html

Clawgrip

Premium User

Nbr post: 5
Register: 12/3/01

Posted: 7/10/22, 4:43 PM

That link takes me to there website but does nothing