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Messages in topic: Magelo sync not working
Dakie
Registered User

Nbr post: 1
Register: 3/11/04
Posted: 9/5/22, 10:03 AM

I open up the Magelo sync icon and am asked if i want to all the app to make changes to your device. I say yes, Magelo icon shows itself for a second then goes away.

h3 strong
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 10/11/22, 9:39 PM

Hi Dakie,

Do you still have the issue ?
Yarmeth
Registered User

Nbr post: 2
Register: 12/18/18
Posted: 10/14/22, 5:52 PM

I am also having this problem.

When I start Magelo Sync it starts but does not open the Magelo site. The following is from the error log.
[INFO] Configuration initialisation
[WARNING] Could not find: magelo-i18n [en]
[INFO] Using magelo-i118n[en-US]
[INFO] Magelo Sync 5.0.0, Copyright (C) 2022 Magelo Limited
[INFO]Windows 10 10.0 amd64
[INFO] America/Los_Angeles, en_US, windows-1252
[INFO]
[INFO] Services initialisation ...
[INFO] Stoping services...
[INFO] Sending game content to server...
[INFO]New detected game objects : 0
[INFO] Sending observations
[INFO] Closing Magelo Sync


I tried deleting the sync.properties file as directed from the known list of errors information but that action has not yielded any positive results. At this point I don't have any direction to figure this out. I paid for a premium account and it would be lovely if I could use it.

Thanks in advance,

Michael
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 10/25/22, 2:34 AM

Are you sure it is not minimized into the tray ? This is a option you can toggle in the settings.