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Messages in topic: System Error on profile

4

Uelr

Registered User

Nbr post: 4
Register: 12/15/01

Posted: 11/8/22, 9:55 PM

Never experienced this before, updated tonight and got system error on my page with a big dwarf. Also, tried to delete/reinstall my character with no luck.

Uelr

Registered User

Nbr post: 4
Register: 12/15/01

Posted: 11/8/22, 9:56 PM

Also tried updating from a 2nd pc with no luck.

Uelr

Registered User

Nbr post: 4
Register: 12/15/01

Posted: 11/8/22, 10:00 PM

Also tried to update my slots on premium profile resetting them, still broke. Also can't access the edit section of the profile.

Darkbishop99

Premium User

Nbr post: 9
Register: 5/23/15

Posted: 11/9/22, 5:02 PM

I am running into the same issue with my character as well: Rarshaak

Weilan

Registered User

Nbr post: 9
Register: 9/26/04

Posted: 11/9/22, 5:37 PM

Having this issue as well. Noticed that it is only for characters that have been synced in the last week or two (10/29 and 11/7). Characters that were updated 10/14 or earlier do not have this issue.

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 11/9/22, 9:00 PM

Thanks for the report, let me have a look.

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 11/9/22, 10:43 PM

Fixed !

Corralius

Premium User

Nbr post: 5
Register: 3/19/03

Posted: 1/23/23, 7:34 AM

I am now having this same issue. System error when clicking on my name.

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 1/26/23, 4:17 AM

Hi Corralius, Had to clear one of your slot which ended up with a bogus item. Your profile is working now and I expect that once you sync, things should be fine.

Rembdar

Premium User

Nbr post: 4
Register: 5/26/22

Posted: 2/5/23, 11:55 PM

Same issue this evening.

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 2/7/23, 9:15 PM

Fixed as well, I will patch the code so that this cannot happen in the future.

Rembdar

Premium User

Nbr post: 4
Register: 5/26/22

Posted: 2/8/23, 7:35 AM

The profile will update now, but missing are my brand new NoS T1 paladin raid chest. That slot seems to be missing completely from my profile.

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 2/8/23, 10:27 AM

It should come back after you sync your character one more time, if not let me know.

Rembdar

Premium User

Nbr post: 4
Register: 5/26/22

Posted: 2/8/23, 6:19 PM

Nope, re-synced, but chest item still left blank. Item is called: Exarch Breastplate of Spectral Luminosity

Jelan

Admin

Nbr post: 11385
Register: 5/4/01

Posted: 2/8/23, 8:40 PM

Ha yes, I forgot to do something on my end... Now if you resync your character it should actually work.