Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 2/12/09, 4:20 AM
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Hi everyone,
EverQuest was patched on 11 Feb 2009, and we'll need some time to make sure Magelo Sync will work with this latest patch. We'll make an announcement on the website as soon as we do.
Thank you for your patience.
Edit: Magelo Sync is now patched, so you can Sync your characters now 
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Registered User
Nbr post: 8
Register: 8/6/07
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Posted: 2/13/09, 9:53 AM
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Deleted, problem is fixed now.
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Registered User
Nbr post: 14
Register: 1/25/04
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Posted: 2/24/09, 8:18 PM
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Customer service earns revenue.
Updates are a good thing.
Thanks for taking time to do so
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Registered User
Nbr post: 3
Register: 9/27/03
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Posted: 3/2/09, 6:36 PM
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I synch, it says I synched...but it didn't. Anyone else with that problem?
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 3/3/09, 12:34 AM
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Hi Jenellegreywolfe, I see your Magelo profile for your main character with a last updated time stamp of "Tuesday, March 03, 2009 6:38:24 AM". Could you tell me which parts are not updated please?
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Registered User
Nbr post: 15
Register: 9/28/01
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Posted: 3/4/09, 1:13 AM
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I'm getting the same problem. It says sync'd and timestamps it current. But the gear is not updated (breastplate, legs and bracer are off for sure). If I export my gear it is reflecting my current gear. This is also happened to another character on my Magelo account.
Magelo#: 5389
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 3/4/09, 7:00 AM
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Hi Quarken,
Thank you for your assistance. I do see the status of your Premium having just expired, though, and that may be the reason it is unable to update the gear for your characters.
You may wish to either manually update your characters' equipment profiles by using My characters > Manage Character > Edit Character > Equipment, or renew your Premium subscription in the My account section.
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Registered User
Nbr post: 5
Register: 4/8/03
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Posted: 3/5/09, 9:42 PM
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Magelo Synce is not working on my character either have tried to update Rurra several times, magelo sync says it has and time stamp on webpage says was done but none of my equipment stats or anything has updated, I did manual update of level. But I have not touched anything else. I have a Wndows Vista 64 bit system if that helps.
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 3/5/09, 10:49 PM
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Hello Makora,
Magelo Sync will update your character equipment, AAs and other statistics only if you are using a Premium Magelo account. As your current Magelo account is a Regular (Registered User) account, you will need to manually make equipment and AA updates to your character in My characters > Manage Character > Edit Character.
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Registered User
Nbr post: 2
Register: 6/30/03
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Posted: 3/5/09, 11:11 PM
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Hello, I have the same problem as the people above. I sync and it says it's successful, but doesnt update anything other than the date.
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Registered User
Nbr post: 19
Register: 1/5/06
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Posted: 3/8/09, 11:45 AM
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I'm currently not able to sync either, and I have a premium subscription. It says "an eror has occured during the synchronization. please try again later."
# 1278212
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Registered User
Nbr post: 4
Register: 3/29/04
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Posted: 3/8/09, 1:55 PM
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I am currently unable to sync on either of my toons. It says " an error has occured during synchronization, please try again later.
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Registered User
Nbr post: 12
Register: 10/4/02
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Posted: 3/8/09, 6:54 PM
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I'm having the same problem as the two above, I am a premium member, account will expire march 2010. Each time I attempt to synch, I get "an error has occured during synchronization, please try again later."
I have latest java update
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Registered User
Nbr post: 127
Register: 8/25/02
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Posted: 3/8/09, 11:59 PM
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I am getting the same as the above 3 people.
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Moklianne -Magelo
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 3/9/09, 12:28 AM
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Hi - could you guys please post about this in http://eq.magelo.com/forum/messages.jspa?topic=6122 ?
It would be great to have the Magelo Sync log so we can find out what has happened. To open up the log, hit Ctrl + Shift + L while Magelo Sync is running.
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