Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 7/15/09, 12:03 AM
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I've gotten 3 emails in 3 days informing me my account expires in 3 months. There a way to turn this off?
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 7/15/09, 7:59 AM
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Hello Eleena,
It is a glitch that caused the e-mails to be sent thrice in a row. We'll look into this - if you're still getting more of the same e-mail, please post again and let us know.
Anyone else having the same problem?
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Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 7/15/09, 7:52 PM
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Just got a 4th, 5:22pm eastern
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Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 7/16/09, 7:56 PM
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And a 5th today...
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Advisor
Nbr post: 1182
Register: 1/27/04
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Posted: 7/16/09, 8:01 PM
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eek, sorry you're getting bombarded. The guys are checking on it.
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 7/17/09, 2:26 AM
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Eleena, could you please forward the emails to support@magelo.com? I would like to take a look at them.
Thank you very much for your patience.
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Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 7/18/09, 8:10 PM
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Forwarded the one I got today. Something is triggering each day around 5:30pm eastern, gotten one each day for last 7 days at the same time.
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 7/20/09, 8:55 AM
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Thank you, Eleena. I would suggest changing the email to a dummy email temporarily; we're still unable to figure out what may have triggered this glitch  ,but we will update you when it's fixed.
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Registered User
Nbr post: 84
Register: 1/17/03
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Posted: 7/25/09, 9:01 AM
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I amm sure you figured this out by now, but in case, this happened to me a couple of years back and you fixed it. (Ithought it was last year but when I looked it was from 30 April 07 if that helps any.
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Registered User
Nbr post: 36
Register: 10/23/01
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Posted: 7/25/09, 12:57 PM
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I swapped my email to an old one, checked it today to see and still getting one every afternoon.
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Registered User
Nbr post: 9
Register: 8/9/03
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Posted: 7/31/09, 9:09 PM
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I'm in the same boat at Rasper here and getting daly reminders for account renewals
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Advisor
Nbr post: 1182
Register: 1/27/04
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Posted: 8/3/09, 1:10 PM
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tekknolai - could you please forward the emails to support@magelo.com
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Registered User
Nbr post: 30
Register: 2/3/02
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Posted: 8/3/09, 5:04 PM
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I'm still getting an email every day. Stop it already.
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Advisor
Nbr post: 1182
Register: 1/27/04
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Posted: 8/3/09, 6:19 PM
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They're trying to stop it. Only a few people are having this happen and they haven't been able to figure out why.
Please forward the emails to the address given above.
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Registered User
Nbr post: 2681
Register: 7/23/08
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Posted: 8/5/09, 1:36 AM
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Hi Rainnestorme,
It's unfortunate that we've still been unable to find out the reason it's being sending those emails - I'd recommend changing the email linked to your account to a dummy email address while we try to get this fixed.
Thank you very much for your patience.
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