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Messages in topic: Not Syncing
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 12/27/11, 6:23 PM

Just re-subscribed to Magelo,

It's not allowing me to Sync up my character

Here's full log in your Crazy English & French mix of stuff

[2011-12-27 17:17:16] Could not find: magelo-i18n []
[2011-12-27 17:17:16] Using magelo-i18n[en]
[2011-12-27 17:17:16] Using magelo-i18n[en_US]
[2011-12-27 17:17:16] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA
[2011-12-27 17:17:16] Windows 7 6.1 x86
[2011-12-27 17:17:16] Java version 1.6.0_26
[2011-12-27 17:17:16] America/New_York, en_US, windows-1252
[2011-12-27 17:17:16]
[2011-12-27 17:17:16] Initialisation des services...
[2011-12-27 17:17:17] Authentification automatique de l'utilisateur...
[2011-12-27 17:17:17] Game Slots : 3 free of 3
[2011-12-27 17:17:17] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-27 17:17:17] Demarrage des services...
[2011-12-27 17:17:17] Demarrage du service : Content Synchronizer
[2011-12-27 17:17:17] Demarrage du service : Deadlock Hunter
[2011-12-27 17:17:18] Demarrage du service : Recherche de processus
[2011-12-27 17:17:19] Nouveau processus detecte : eqgame.exe[8996]
[2011-12-27 17:17:19] Process found : eqgame.exe
[2011-12-27 17:17:20] Création du moniteur Everquest
[2011-12-27 17:17:20] Demarrage du game monitor : EverQuest
[2011-12-27 17:17:23] Sending game content to server...
[2011-12-27 17:17:23] Objets detectes par GameMonitor (EverQuest 1.2.1) : 732
[2011-12-27 17:17:23] Nouveaux objets detectes : 732
[2011-12-27 17:17:24] Authentification automatique de l'utilisateur...
[2011-12-27 17:17:24] Game Slots : 3 free of 3
[2011-12-27 17:17:24] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-27 17:17:24] Session reactivee, nouvelle tentative pour: class magelo.vo
[2011-12-27 17:17:24] Authentification automatique de l'utilisateur...
[2011-12-27 17:17:24] Game Slots : 3 free of 3
[2011-12-27 17:17:24] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-27 17:17:24] Session reactivee, nouvelle tentative pour: class magelo.bp
[2011-12-27 17:17:25] Impossible de recuperer le status du personnage
magelo.ec
[2011-12-27 17:17:25] Objets demandes par le serveur : 1
[2011-12-27 17:17:28] Synchronisation complete du personnage 'Tryal'
[2011-12-27 17:17:28] Slots disponibles: 3
[2011-12-27 17:17:28] Sending game content to server...
[2011-12-27 17:17:28] Objets detectes par GameMonitor (EverQuest 1.2.1) : 732
[2011-12-27 17:17:28] Nouveaux objets detectes : 0
[2011-12-27 17:17:28] Envoi des observations
[2011-12-27 17:17:29] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-12-27 17:17:40] Exception in thread "AWT-EventQueue-0"
java.lang.NullPointerException
at magelo.Qxo.a(Qxo.java:9)
at magelo.Qto.a(Qto.java:1)
at magelo.Qzq.actionPerformed(Qzq.java:19)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

[2011-12-27 17:17:49] Synchronisation complete du personnage 'Tryal'
[2011-12-27 17:17:49] Slots disponibles: 3
[2011-12-27 17:17:49] Sending game content to server...
[2011-12-27 17:17:49] Objets detectes par GameMonitor (EverQuest 1.2.1) : 732
[2011-12-27 17:17:49] Nouveaux objets detectes : 0
[2011-12-27 17:17:49] Envoi des observations
[2011-12-27 17:17:50] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-12-27 17:18:17] Sending game content to server...

loulina
Admin

Nbr post: 4235
Register: 2/8/06
Posted: 12/27/11, 10:46 PM

Sorry for this issue Tryal and thank you for your log.
Other members reported the same type of problem. There is in fact an issue with the synchronization and we are working on it. We will keep you posted as soon as you can try again.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/28/11, 1:14 PM

Hi Tryal,

We just rolled a patch, could you please give it a try and let us know how it goes ? Thanks !
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 12/28/11, 2:40 PM

Just tried now and it's still not syncing.

[2011-12-28 13:38:39] Could not find: magelo-i18n []
[2011-12-28 13:38:39] Using magelo-i18n[en]
[2011-12-28 13:38:39] Using magelo-i18n[en_US]
[2011-12-28 13:38:39] Magelo Sync 4.2.0, Copyright (C) 2011 Magelo SA
[2011-12-28 13:38:39] Windows 7 6.1 x86
[2011-12-28 13:38:39] Java version 1.6.0_26
[2011-12-28 13:38:39] America/New_York, en_US, windows-1252
[2011-12-28 13:38:39]
[2011-12-28 13:38:39] Initialisation des services...
[2011-12-28 13:38:40] Authentification automatique de l'utilisateur...
[2011-12-28 13:38:40] Game Slots : 3 free of 3
[2011-12-28 13:38:40] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 13:38:40] Demarrage des services...
[2011-12-28 13:38:40] Demarrage du service : Content Synchronizer
[2011-12-28 13:38:40] Demarrage du service : Deadlock Hunter
[2011-12-28 13:38:41] Demarrage du service : Recherche de processus
[2011-12-28 13:38:42] Nouveau processus detecte : eqgame.exe[12536]
[2011-12-28 13:38:42] Process found : eqgame.exe
[2011-12-28 13:38:44] Création du moniteur Everquest
[2011-12-28 13:38:44] Demarrage du game monitor : EverQuest
[2011-12-28 13:38:47] Sending game content to server...
[2011-12-28 13:38:47] Objets detectes par GameMonitor (EverQuest 1.2.1) : 731
[2011-12-28 13:38:47] Nouveaux objets detectes : 731
[2011-12-28 13:38:47] Authentification automatique de l'utilisateur...
[2011-12-28 13:38:48] Game Slots : 3 free of 3
[2011-12-28 13:38:48] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 13:38:48] Session reactivee, nouvelle tentative pour: class magelo.vo
[2011-12-28 13:38:48] Authentification automatique de l'utilisateur...
[2011-12-28 13:38:48] Game Slots : 3 free of 3
[2011-12-28 13:38:48] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 13:38:48] Session reactivee, nouvelle tentative pour: class magelo.bp
[2011-12-28 13:38:48] Impossible de recuperer le status du personnage
magelo.ec
[2011-12-28 13:38:49] Objets demandes par le serveur : 1
[2011-12-28 13:38:50] Synchronisation complete du personnage 'Tryal'
[2011-12-28 13:38:50] Slots disponibles: 3
[2011-12-28 13:38:50] Sending game content to server...
[2011-12-28 13:38:50] Objets detectes par GameMonitor (EverQuest 1.2.1) : 731
[2011-12-28 13:38:50] Nouveaux objets detectes : 0
[2011-12-28 13:38:50] Envoi des observations
[2011-12-28 13:38:51] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-12-28 13:39:36] Synchronisation complete du personnage 'Tryal'
[2011-12-28 13:39:36] Slots disponibles: 3
[2011-12-28 13:39:36] Sending game content to server...
[2011-12-28 13:39:36] Objets detectes par GameMonitor (EverQuest 1.2.1) : 731
[2011-12-28 13:39:36] Nouveaux objets detectes : 0
[2011-12-28 13:39:36] Envoi des observations
[2011-12-28 13:39:36] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-12-28 13:39:39] Synchronisation complete du personnage 'Tryal'
[2011-12-28 13:39:39] Slots disponibles: 3
[2011-12-28 13:39:39] Sending game content to server...
[2011-12-28 13:39:39] Objets detectes par GameMonitor (EverQuest 1.2.1) : 731
[2011-12-28 13:39:39] Nouveaux objets detectes : 0
[2011-12-28 13:39:39] Envoi des observations
[2011-12-28 13:39:39] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2011-12-28 13:39:40] Sending game content to server...
[2011-12-28 13:39:40] Objets detectes par GameMonitor (EverQuest 1.2.1) : 731
[2011-12-28 13:39:40] Nouveaux objets detectes : 0
[2011-12-28 13:39:40] Envoi des observations
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/28/11, 4:35 PM

Just pushed Magelo 4.2.1, please restart Magelo Sync and let me know if it helps or not... I am narrowing hopefully the issue.
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 12/28/11, 5:00 PM

Still no unfortunately

[2011-12-28 15:57:29] Could not find: magelo-i18n []
[2011-12-28 15:57:29] Using magelo-i18n[en]
[2011-12-28 15:57:29] Using magelo-i18n[en_US]
[2011-12-28 15:57:29] Magelo Sync 4.2.1, Copyright (C) 2011 Magelo SA
[2011-12-28 15:57:29] Windows 7 6.1 x86
[2011-12-28 15:57:29] Java version 1.6.0_26
[2011-12-28 15:57:29] America/New_York, en_US, windows-1252
[2011-12-28 15:57:29]
[2011-12-28 15:57:29] Initialisation des services...
[2011-12-28 15:57:29] Authentification automatique de l'utilisateur...
[2011-12-28 15:57:30] Game Slots : 3 free of 3
[2011-12-28 15:57:30] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 15:57:30] Demarrage des services...
[2011-12-28 15:57:30] Demarrage du service : Content Synchronizer
[2011-12-28 15:57:30] Demarrage du service : Deadlock Hunter
[2011-12-28 15:57:31] Demarrage du service : Recherche de processus
[2011-12-28 15:57:42] Launching EQ 'E:\EverQuest\Everquest.exe'
[2011-12-28 15:57:44] Erreur au lancement du jeu
java.io.IOException: Cannot run program "E:\EverQuest\Everquest.exe" (in directory "E:\EverQuest"): CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at magelo.tl.b(tl.java:5)
at magelo.bs.actionPerformed(bs.java:7)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 43 more
[2011-12-28 15:58:30] Sending game content to server...
[2011-12-28 15:58:30] Nouveaux objets detectes : 0
[2011-12-28 15:58:30] Envoi des observations
[2011-12-28 15:58:32] Nouveau processus detecte : eqgame.exe[10760]
[2011-12-28 15:58:32] Process found : eqgame.exe
[2011-12-28 15:58:34] Création du moniteur Everquest
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 12/28/11, 5:08 PM

Looks like you also have an issue with where Magelo Sync expects to find Everquest in order to launch it...

Can you try to first start Everquest and once your character is logged in, start Magelo Sync. Once we fix this, I can explain to you how to fix the path issue you are having.
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 12/28/11, 5:39 PM

Thisi s with EQ fully loaded, character in game before loading up Sync

[2011-12-28 16:37:53] Could not find: magelo-i18n []
[2011-12-28 16:37:53] Using magelo-i18n[en]
[2011-12-28 16:37:53] Using magelo-i18n[en_US]
[2011-12-28 16:37:53] Magelo Sync 4.2.1, Copyright (C) 2011 Magelo SA
[2011-12-28 16:37:53] Windows 7 6.1 x86
[2011-12-28 16:37:53] Java version 1.6.0_26
[2011-12-28 16:37:53] America/New_York, en_US, windows-1252
[2011-12-28 16:37:53]
[2011-12-28 16:37:53] Initialisation des services...
[2011-12-28 16:37:53] Authentification automatique de l'utilisateur...
[2011-12-28 16:37:54] Game Slots : 3 free of 3
[2011-12-28 16:37:54] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 16:37:54] Demarrage des services...
[2011-12-28 16:37:54] Demarrage du service : Content Synchronizer
[2011-12-28 16:37:54] Demarrage du service : Deadlock Hunter
[2011-12-28 16:37:55] Demarrage du service : Recherche de processus
[2011-12-28 16:37:56] Nouveau processus detecte : eqgame.exe[4196]
[2011-12-28 16:37:56] Process found : eqgame.exe
[2011-12-28 16:37:57] Création du moniteur Everquest
[2011-12-28 16:37:57] Demarrage du game monitor : EverQuest
[2011-12-28 16:38:00] Sending game content to server...
[2011-12-28 16:38:00] Objets detectes par GameMonitor (EverQuest 1.3.0) : 731
[2011-12-28 16:38:00] Nouveaux objets detectes : 731
[2011-12-28 16:38:01] Authentification automatique de l'utilisateur...
[2011-12-28 16:38:01] Game Slots : 3 free of 3
[2011-12-28 16:38:01] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 16:38:01] Session reactivee, nouvelle tentative pour: class magelo.vo
[2011-12-28 16:38:01] Authentification automatique de l'utilisateur...
[2011-12-28 16:38:01] Game Slots : 3 free of 3
[2011-12-28 16:38:01] Utilisateur authentifie : Tryal (PREMIUM)
[2011-12-28 16:38:01] Session reactivee, nouvelle tentative pour: class magelo.bp
[2011-12-28 16:38:01] Impossible de recuperer le status du personnage
magelo.ec
[2011-12-28 16:38:02] Objets demandes par le serveur : 1
[2011-12-28 16:38:25] Synchronisation complete du personnage 'Tryal'
[2011-12-28 16:38:25] Slots disponibles: 3
[2011-12-28 16:38:25] Sending game content to server...
[2011-12-28 16:38:25] Objets detectes par GameMonitor (EverQuest 1.3.0) : 731
[2011-12-28 16:38:25] Nouveaux objets detectes : 0
[2011-12-28 16:38:25] Envoi des observations
[2011-12-28 16:38:26] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 12/30/11, 7:22 PM

Still not working for me
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/3/12, 12:39 PM

Hi Tryal,

Dont worry we will figure out what is going on and we will indemnify you for the lost time !
May i ask you to try again, we have activated a few things on our server that should help us better understand what is going on.

If you could post your log as well as you did before, it would be perfect. I will get back to you as soon as you post your results.
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/3/12, 12:41 PM

Just notice this in your msg
Here's full log in your Crazy English & French mix of stuff

Made me laught pretty loud lol... Ya it's crazy, I will give you that
Tryal
Registered User

Nbr post: 8
Register: 6/12/02
Posted: 1/3/12, 9:01 PM

[2012-01-03 19:58:38] Could not find: magelo-i18n []
[2012-01-03 19:58:38] Using magelo-i18n[en]
[2012-01-03 19:58:38] Using magelo-i18n[en_US]
[2012-01-03 19:58:38] Magelo Sync 4.2.1, Copyright (C) 2011 Magelo SA
[2012-01-03 19:58:38] Windows 7 6.1 x86
[2012-01-03 19:58:38] Java version 1.6.0_26
[2012-01-03 19:58:38] America/New_York, en_US, windows-1252
[2012-01-03 19:58:38]
[2012-01-03 19:58:38] Initialisation des services...
[2012-01-03 19:58:38] Authentification automatique de l'utilisateur...
[2012-01-03 19:58:39] Game Slots : 3 free of 3
[2012-01-03 19:58:39] Utilisateur authentifie : Tryal (PREMIUM)
[2012-01-03 19:58:39] Demarrage des services...
[2012-01-03 19:58:39] Demarrage du service : Content Synchronizer
[2012-01-03 19:58:39] Demarrage du service : Deadlock Hunter
[2012-01-03 19:58:40] Demarrage du service : Recherche de processus
[2012-01-03 19:58:41] Nouveau processus detecte : eqgame.exe[5948]
[2012-01-03 19:58:41] Process found : eqgame.exe
[2012-01-03 19:58:41] The game EQ is already running.
[2012-01-03 19:58:42] Création du moniteur Everquest
[2012-01-03 19:58:42] Demarrage du game monitor : EverQuest
[2012-01-03 19:58:48] Sending game content to server...
[2012-01-03 19:58:48] Objets detectes par GameMonitor (EverQuest 1.3.0) : 706
[2012-01-03 19:58:48] Nouveaux objets detectes : 706
[2012-01-03 19:58:48] Authentification automatique de l'utilisateur...
[2012-01-03 19:58:48] Game Slots : 3 free of 3
[2012-01-03 19:58:48] Utilisateur authentifie : Tryal (PREMIUM)
[2012-01-03 19:58:48] Session reactivee, nouvelle tentative pour: class magelo.vo
[2012-01-03 19:58:49] Authentification automatique de l'utilisateur...
[2012-01-03 19:58:49] Game Slots : 3 free of 3
[2012-01-03 19:58:49] Utilisateur authentifie : Tryal (PREMIUM)
[2012-01-03 19:58:49] Session reactivee, nouvelle tentative pour: class magelo.bp
[2012-01-03 19:58:49] Impossible de recuperer le status du personnage
magelo.ec
[2012-01-03 19:58:50] Objets demandes par le serveur : 1
[2012-01-03 19:58:57] Synchronisation complete du personnage 'Tryal'
[2012-01-03 19:58:57] Slots disponibles: 3
[2012-01-03 19:58:57] Sending game content to server...
[2012-01-03 19:58:57] Objets detectes par GameMonitor (EverQuest 1.3.0) : 706
[2012-01-03 19:58:57] Nouveaux objets detectes : 0
[2012-01-03 19:58:57] Envoi des observations
[2012-01-03 19:58:58] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.
[2012-01-03 19:59:08] Synchronisation complete du personnage 'Tryal'
[2012-01-03 19:59:08] Slots disponibles: 3
[2012-01-03 19:59:08] Sending game content to server...
[2012-01-03 19:59:08] Objets detectes par GameMonitor (EverQuest 1.3.0) : 706
[2012-01-03 19:59:08] Nouveaux objets detectes : 0
[2012-01-03 19:59:08] Envoi des observations
[2012-01-03 19:59:09] Impossible de synchroniser les personnages
magelo.cc: Unable to synchronize character.


Can you just manually make a character anymore? or does it all have to be synced?
Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 1/4/12, 1:19 PM

You cant create a character manually anymore...
I pushed a fix that was preventing some people from syncing and there is a good chance you were one of them. Can you give it another try please ?

Thanks !