Premium User
Nbr post: 120
Register: 2/12/02
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Posted: 8/1/12, 3:00 PM
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I let my premium expire for a bit since I was waiting for payday before resubscribing, so people on auto-renew might not notice any of this.
After paying by credit card and being redirected back to magelo.com, it was blank. I think the page was successful_payment.jspa. The header, nav menu, and copyright footer were there, but was a blank page otherwise.
Profile customizations (background pic, music) didn't automatically come back. They were still selected properly in the customize options, but didn't show in the actual profile until I forced a change, and then reverted to what I wanted.
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 8/2/12, 1:53 AM
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Thank you Kaspin for reporting this.
Regarding the blank page, we will test our workflow to see if we can reproduce this error and fix it of course.
Regarding the customization options, as you wait before renewing your Premium membership, your account became "Registered" so you couldn't customize your profile anymore. As soon as you renew your subscription, this option was possible again. We should in fact automatically display again your previous customization options without you need to do anything. We will see if we can do something about that.
We will keep you posted. Thanks again for your help!
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 8/17/12, 4:39 AM
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Both issues are now fixed! After renewing, there is no blank page anymore and your previous customization settings are now back automatically.
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