Magelo Character Sync - Bugs - General - Forums - EQ

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Messages in topic: Magelo Character Sync

clydgar

Registered User

Nbr post: 25
Register: 7/31/05

Posted: 8/26/12, 11:46 PM

I tried updating my magelo account using the sync process and it shows confirmation that sync was completed but the character does not shhow new items.

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 8/27/12, 5:38 AM

Hello clydgar, Your Premium subscription expired in May 2012. You should have received an email from us to remind you about it. With a registered account, Magelo Sync only synchronized your character identity and guild information. You can renew your subscription in your account page or directly from the Premium page. Please double check the email address we use to contact you is still active. Thank you!

clydgar

Registered User

Nbr post: 25
Register: 7/31/05

Posted: 8/28/12, 11:56 PM

How strange I did not receive any e-mail and I checked my e-mail address is correct. I usually always renewed when receiving the e-mail cause got the extra 3 months. Thanks for the notification.

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 8/29/12, 11:09 AM

Jelan just told me there was an issue in the notification system he recently fixed. So you probably didn't received the email because of that. Sorry for this problem. Thank you for your support clydgar.