Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 12/12/16, 8:41 AM
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Hello, i am getting this error a LOT lately, some toons will sync, others seem to cause a problem.
This has been going on for a few weeks now. Do you have a status on when it should be fixed? My renewal is due in less than a month and if these problems we've been having for the last few months don't improve, I will not be renewing. I have many others on server with the same issues and having the same sentiment.
Please provide an update.
I have uninstalled, reinstalled from your website multiple times in the last 2-3 months when the previous installation was good for years without a re-installation. What seems to be the issue lately?
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 12/12/16, 8:50 AM
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I've also tried to clear the magelo cache too, but to no avail...
Shelda
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 12/12/16, 8:56 AM
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[07:49:09] [WARNING] Could not find: magelo-i18n []
[07:49:09] [INFO] Using magelo-i18n[en]
[07:49:09] [INFO] Using magelo-i18n[en_US]
[07:49:09] [INFO] Magelo Sync 4.5.1, Copyright (C) 2016 Magelo Limited
[07:49:09] [INFO] Windows 10 10.0 amd64
[07:49:09] [INFO] Java version 1.8.0_111
[07:49:09] [INFO] America/Chicago, en_US, windows-1252
[07:49:09] [INFO]
[07:49:10] [INFO] Services initialisation ...
[07:49:10] [INFO] Automatic user authentification...
[07:49:11] [INFO] Game Slots : 0 free of 3
[07:49:11] [INFO] User : Shelda (PREMIUM)
[07:49:11] [INFO] Starting services...
[07:49:11] [INFO] Starting service : Content Synchronizer
[07:49:11] [INFO] Starting service : Deadlock Hunter
[07:49:12] [INFO] Starting service : Game session seeker
[07:49:13] [INFO] New game session detected : eqgame.exe[8204]
[07:49:13] [INFO] New game session detected : eqgame.exe[7860]
[07:49:14] [INFO] Creating Everquest game monitor
[07:49:14] [INFO] Starting game monitor : EverQuest 1.4.124
[07:49:15] [INFO] Creating Everquest game monitor
[07:49:15] [INFO] Starting game monitor : EverQuest 1.4.124
[07:49:15] [INFO] [Char] Step -2
[07:49:16] [INFO] [Char] Step -1
[07:49:16] [INFO] [Char] Step 0
[07:49:16] [INFO] [Char] Step 1
[07:49:17] [INFO] [Char] Step 2
[07:49:17] [INFO] [Char] Step 3
[07:49:17] [INFO] [Char] Step 31
[07:49:17] [INFO] [Char] Step 32
[07:49:18] [INFO] [Char] Step 33
[07:49:18] [INFO] [Char] Step 34
[07:49:18] [INFO] Shrouded: 0
[07:49:18] [INFO] [Char] Step 4
[07:49:18] [INFO] Sending game content to server...
[07:49:18] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 937
[07:49:18] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 0
[07:49:18] [INFO] New detected game objects : 937
[07:49:19] [INFO] Game objects asked: 27
[07:49:24] [INFO] Syncing character 'Shelda'
[07:49:24] [INFO] Sending game content to server...
[07:49:24] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 937
[07:49:24] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 0
[07:49:24] [INFO] New detected game objects : 0
[07:49:24] [INFO] Sending observations
[07:49:24] [INFO] 1 observations for GameMonitor (EverQuest 1.4.124)
[07:49:25] [SEVERE] Impossible de synchroniser les personnages
magelo.ay: Unable to synchronize character.
[07:50:11] [INFO] Sending game content to server...
[07:50:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 937
[07:50:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 0
[07:50:11] [INFO] New detected game objects : 0
[07:50:11] [INFO] Sending observations
[07:54:57] [INFO] Syncing character 'Shelda'
[07:54:57] [INFO] Sending game content to server...
[07:54:57] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 957
[07:54:57] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 0
[07:54:57] [INFO] New detected game objects : 20
[07:54:58] [INFO] Game objects asked: 20
[07:54:58] [INFO] Sending observations
[07:54:58] [SEVERE] Impossible de synchroniser les personnages
magelo.ay: Unable to synchronize character.
[07:55:11] [INFO] Sending game content to server...
[07:55:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 957
[07:55:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.124) : 0
[07:55:11] [INFO] New detected game objects : 0
[07:55:11] [INFO] Sending observations
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Registered User
Nbr post: 8
Register: 9/22/01
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Posted: 12/12/16, 11:49 AM
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Yeah same deal here. Was working fine until 2 days ago. Tried all of the usual things but it still wont sync.
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Admin
Nbr post: 11461
Register: 5/4/01
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Posted: 12/14/16, 7:37 AM
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Thanks for the report, I am investigating what is happening on the server that prevents the sync, I will keep you posted asap.
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 12/14/16, 3:04 PM
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Thanks for the update. If it helps at all, it seems to be erroring on my main toon that has all the new gear from the new expansion.
Thanks.
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Admin
Nbr post: 11461
Register: 5/4/01
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Posted: 12/19/16, 1:29 AM
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Hi Shelda,
Can you please give it another try, we should have proper logging on the server now to understand what is happening. Thanks
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 12/19/16, 11:29 AM
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Hi Jelan.
Just loaded Magelo, it patched and I got a successful sync on my main character which I was unable to now, so, seems you've fixed it??
Either way, thanks!!
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Admin
Nbr post: 11461
Register: 5/4/01
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Posted: 12/20/16, 5:25 AM
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Ya I fixed it, it was an issue with the guild roster. I have a workaround for now until I understand better the root issue but it cannot prevent you from syncing your characters anymore.
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