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Messages in topic: Cannot sync
Fenthen
Advisor

Nbr post: 1660
Register: 8/31/01
Posted: 12/13/13, 3:06 PM

Magelo is patched but the issue persists:


[2013-12-13 12:07:44] Browsing ' http://eq.magelo.com/profile/692897'
[2013-12-13 12:07:46] Syncing character 'Lomorte'
[2013-12-13 12:07:46] Available game slots: 3
[2013-12-13 12:07:46] Sending game content to server...
[2013-12-13 12:07:46] Detected game objects by GameMonitor (EverQuest 1.4.29) : 752
[2013-12-13 12:07:46] Detected game objects by GameMonitor (EverQuest 1.4.29) : 1044
[2013-12-13 12:07:46] New detected game objects : 307
[2013-12-13 12:07:46] Game objects asked: 307
[2013-12-13 12:07:47] Sending observations
[2013-12-13 12:07:48] Impossible de synchroniser les personnages
magelo.yc: Unable to synchronize character.
[2013-12-13 12:07:51] Opening 'C:\EverQuest\Magelo\magelo.log'


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Jelan
Admin

Nbr post: 11486
Register: 5/4/01
Posted: 12/13/13, 10:47 PM

Geez... Any chance you can delete this character and sync it again from scratch ? I will restore its profile number. Would like to see if it does fix the problem or not.

Thanks in advance !
Fenthen
Advisor

Nbr post: 1660
Register: 8/31/01
Posted: 12/13/13, 11:52 PM

Sadly, no dice.
I opened Magelo, logged into the character, and had sync fail.
I then deleted the character's profile and tried to sync - fail.
I closed Magelo sync and reopened it so that the character no longer had a link, and it would not sync still.

This is one of several characters I cannot sync, this particular character is on "account #2", and multiple EQ accounts experience this problem.

[2013-12-13 20:49:05] Could not find: magelo-i18n []
[2013-12-13 20:49:05] Using magelo-i18n[en]
[2013-12-13 20:49:05] Using magelo-i18n[en_US]
[2013-12-13 20:49:05] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2013-12-13 20:49:05] Windows 8 6.2 amd64
[2013-12-13 20:49:05] Java version 1.7.0_21
[2013-12-13 20:49:05] America/Los_Angeles, en_US, windows-1252
[2013-12-13 20:49:05]
[2013-12-13 20:49:05] Services initialisation ...
[2013-12-13 20:49:06] Automatic user authentification...
[2013-12-13 20:49:07] Game Slots : 3 free of 3
[2013-12-13 20:49:07] User : Fenthen (PREMIUM)
[2013-12-13 20:49:07] Starting services...
[2013-12-13 20:49:07] Starting service : Content Synchronizer
[2013-12-13 20:49:07] Starting service : Deadlock Hunter
[2013-12-13 20:49:08] Starting service : Game session seeker
[2013-12-13 20:49:09] New game session detected : eqgame.exe[8976]
[2013-12-13 20:49:11] Creating Everquest game monitor
[2013-12-13 20:49:11] Starting game monitor : EverQuest 1.4.29
[2013-12-13 20:49:12] [Char] Step -2
[2013-12-13 20:49:12] [Char] Step -1
[2013-12-13 20:49:12] [Char] Step 0
[2013-12-13 20:49:12] [Char] Step 1
[2013-12-13 20:49:13] [Char] Step 2
[2013-12-13 20:49:13] [Char] Step 3
[2013-12-13 20:49:13] [Char] Step 31
[2013-12-13 20:49:13] [Char] Step 32
[2013-12-13 20:49:16] [Char] Step 33
[2013-12-13 20:49:16] [Char] Step 34
[2013-12-13 20:49:16] Shrouded: 0
[2013-12-13 20:49:16] [Char] Step 4
[2013-12-13 20:49:16] Sending game content to server...
[2013-12-13 20:49:16] Detected game objects by GameMonitor (EverQuest 1.4.29) : 379
[2013-12-13 20:49:16] New detected game objects : 379
[2013-12-13 20:49:17] Game objects asked: 1
[2013-12-13 20:49:18] Syncing character 'Zzuzz'
[2013-12-13 20:49:18] Available game slots: 3
[2013-12-13 20:49:18] Sending game content to server...
[2013-12-13 20:49:18] Detected game objects by GameMonitor (EverQuest 1.4.29) : 379
[2013-12-13 20:49:18] New detected game objects : 0
[2013-12-13 20:49:18] Sending observations
[2013-12-13 20:49:20] Impossible de synchroniser les personnages
magelo.yc: Unable to synchronize character.
[2013-12-13 20:49:29] Opening 'C:\EverQuest\Magelo\magelo.log'


It was located here:
http://eq.magelo.com/profile/2886883
Zzuzz
Last update
Nov 18, 2013
8:25 AM


This was just a trader mule so I do not care about its profile, but I am using it for troubleshooting purposes. Lomorte's profile (mini-sig below) is another of several that experience the same problem.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Fenthen
Advisor

Nbr post: 1660
Register: 8/31/01
Posted: 12/13/13, 11:57 PM

This seems to have started when you altered one of my character's profiles in another thread. I do not know if this will help at all, it seems unrelated yet coincidentally among the same time period.
http://eq.magelo.com/forum/messages.jspa?topic=12403
I have not further pursued this issue as I ran into this current dilemma. You posted on Nov 19 to test again, and Nov 23 I posted this thread stating I am unable to sync multiple characters.


Here is also the issue with profiles having a hard time syncing with the 2 new shared bank slots being used. However those shared bank slots are not the problem this time.
http://eq.magelo.com/forum/messages.jspa?topic=12400


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Jelan
Admin

Nbr post: 11486
Register: 5/4/01
Posted: 12/15/13, 7:47 AM

Hi Fenthen,

Please give it another try... I patched once again the EQ module and I disable a few parts whenever you are the one syncing Hopefully we can find the culprit soon !
Fenthen
Advisor

Nbr post: 1660
Register: 8/31/01
Posted: 12/15/13, 2:51 PM

Nothing.

[2013-12-15 11:51:30] Syncing character 'Zzuzz'
[2013-12-15 11:51:30] Available game slots: 2
[2013-12-15 11:51:30] Sending game content to server...
[2013-12-15 11:51:30] Detected game objects by GameMonitor (EverQuest 1.4.30) : 409
[2013-12-15 11:51:30] Detected game objects by GameMonitor (EverQuest 1.4.30) : 417
[2013-12-15 11:51:30] Detected game objects by GameMonitor (EverQuest 1.4.30) : 379
[2013-12-15 11:51:30] New detected game objects : 0
[2013-12-15 11:51:30] Sending observations
[2013-12-15 11:51:31] Impossible de synchroniser les personnages
magelo.yc: Unable to synchronize character.
[2013-12-15 11:51:35] Opening 'C:\EverQuest\Magelo\magelo.log'


Is there anything I can do to make the logs more verbose? Is there anything with the database references you can look at? I removed the character's profile but there should be something still hanging around.

My sync does work, for some characters.
[2013-12-15 11:52:04] Sending game content to server...
[2013-12-15 11:52:04] Detected game objects by GameMonitor (EverQuest 1.4.30) : 447
[2013-12-15 11:52:04] Detected game objects by GameMonitor (EverQuest 1.4.30) : 455
[2013-12-15 11:52:04] Detected game objects by GameMonitor (EverQuest 1.4.30) : 379
[2013-12-15 11:52:04] New detected game objects : 76
[2013-12-15 11:52:04] Game objects asked: 76
[2013-12-15 11:52:05] Sending observations
[2013-12-15 11:53:31] Syncing character 'Geya'
[2013-12-15 11:53:31] Sending game content to server...
[2013-12-15 11:53:31] Detected game objects by GameMonitor (EverQuest 1.4.30) : 486
[2013-12-15 11:53:31] Detected game objects by GameMonitor (EverQuest 1.4.30) : 494
[2013-12-15 11:53:31] Detected game objects by GameMonitor (EverQuest 1.4.30) : 434
[2013-12-15 11:53:31] New detected game objects : 74
[2013-12-15 11:53:31] Game objects asked: 74
[2013-12-15 11:53:32] Sending observations
[2013-12-15 11:53:32] Geya has been synced successfully!
[2013-12-15 11:53:36] Syncing character 'Enero'
[2013-12-15 11:53:36] Available game slots: 2
[2013-12-15 11:53:36] Sending game content to server...
[2013-12-15 11:53:36] Detected game objects by GameMonitor (EverQuest 1.4.30) : 486
[2013-12-15 11:53:36] Detected game objects by GameMonitor (EverQuest 1.4.30) : 494
[2013-12-15 11:53:36] Detected game objects by GameMonitor (EverQuest 1.4.30) : 434
[2013-12-15 11:53:36] New detected game objects : 0
[2013-12-15 11:53:36] Sending observations
[2013-12-15 11:53:36] Impossible de synchroniser les personnages
magelo.yc: Unable to synchronize character.
[2013-12-15 11:53:40] Opening 'C:\EverQuest\Magelo\magelo.log'


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Jelan
Admin

Nbr post: 11486
Register: 5/4/01
Posted: 12/17/13, 7:52 AM

Finally fixed !

The culprit was a bogus guild member... the only one in the whole database......
Thanks again for your patience and help, I have granted you 1 extra month to compensate for the trouble....

Merry Christmas !
Fenthen
Advisor

Nbr post: 1660
Register: 8/31/01
Posted: 12/17/13, 8:10 AM

Confirmed!
I honestly had not thought about guild members, but I'm guessing it had something to do with the monk you renamed, as it is currently guilded with so many of these characters I am/was having problems with.

Thanks so much for going the few extra needed steps.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001