Registered User
Nbr post: 6
Register: 3/20/10
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Posted: 7/18/12, 1:58 PM
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Was looking through the rankings and I'm not on there. Is it because I have never been a premium user? Or just a bug? Just wondering, thanks 
Oh, here is my profile link http://eq.magelo.com/profile/1776377
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 7/19/12, 1:01 AM
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Hi Noobieguy,
There is a FAQ entry for you
> How to show my character in Ranking?
In "My characters" page, you will see the list of your characters and for each of them, a ranking status will be indicated on the left.
 This character is not ranked.
 This character is ranked.
Basically, with a Premium or Registered account, the rule is the same: you need to synchronize your character to show it up in the Ranking.
After you synced it, there are 2 possible reasons why your character is not ranked:
- Your character is Private and you need to go in "My characters > Privacy settings" and uncheck "Make this character private".
- If you recently manually update your character, we need to validate some information before it can be ranked again, such as the level. So you have to sync your character with Magelo Sync.
If you still have an issue, please use the Bugs forum to report it. Thanks!
I think I will update the message that appear on mouse over the not ranked icon, to indicates you need to synchronize your character, as I agree this is not obvious! Thank you for pointing this out.
By the way, no relation at all with your issue, but I noticed you never used our Premium trial offer that let you synchronize fully your characters for 10 days and try out all the Premium features. Just a thought!
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Registered User
Nbr post: 6
Register: 3/20/10
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Posted: 7/19/12, 4:58 AM
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Thank you, that helps a lot! Have never done much with my Magelo information.
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 7/19/12, 5:14 AM
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You're welcome!
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