I go to manage character – customize – background music – browse, then the "add media" icon, and nothing happens. Nothing I seem to do works. I cannot find a way to upload a 1.2Mb music file. I use Firefox 18.0.2 if that matters.
loulina
Admin
Nbr post: 4235
Register: 2/8/06
Posted: 2/14/13, 9:22 PM
Hello Fenguri,
I tried to reproduce the issue, but everything worked fine, and I also use FF 18.0.2.
When you click the "Add media" icon, a window should open to let you chose a file on your computer.
Could you let me know what OS do you have on your computer? Thanks
Fenguri
Registered User
Nbr post: 23
Register: 12/16/01
Posted: 2/14/13, 10:52 PM
I use Win7 Pro 64-bit OS. Might there be an add-on to Firefox that would prevent this window from opening?
I worked around it by using IE and uploading it from there. I've still no idea why I could never get the window to open while using Firefox though.
loulina
Admin
Nbr post: 4235
Register: 2/8/06
Posted: 2/15/13, 3:52 AM
The media upload can use Flash so do you have an add-on that block flash?
Glad to see you could find an issue anyway using IE.
