Registered User
Nbr post: 5
Register: 1/30/03
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Posted: 3/6/13, 9:58 AM
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when I launch Magelo sync I get this error message.
no JVM could be found on your system
Please defineEXE4J_JAVA_HOME to point to a 64-bit JDK or JRE or download a JRE from www.lava.com
I have installed the java from there but still getting this error.
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Registered User
Nbr post: 5
Register: 4/30/05
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Posted: 3/6/13, 10:09 PM
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I am getting this also. Windows 7, Java updated yesterday. Sync worked before the update.
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 3/7/13, 9:47 PM
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Could you please both check that you have Java 32-bit and Java 64-bit installed on your computer?
Then, try again and let me know how it goes. Thanks
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Registered User
Nbr post: 5
Register: 4/30/05
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Posted: 3/8/13, 10:15 PM
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I went to the Java site and manually reinstalled both. It fixed the issue. My guess is that somehow the auto update Left something out that caused the problem.
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Registered User
Nbr post: 5
Register: 1/30/03
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Posted: 3/9/13, 12:20 AM
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I got both 32 and 64 bit java reinstalled problem resolved Magelo Sync now works
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 3/10/13, 11:28 PM
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Good! I am glad the issue has been resolved for both of you. 
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Registered User
Nbr post: 23
Register: 2/10/04
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Posted: 7/4/13, 11:57 AM
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I am having the exact same problem on a new system with Windows 8.
I believe I have downloaded both Java versions but I'm not a techie and you know how programs have a mind of their own.
This is what shows in my control panel as my installed Java versions:
Java 7 Update 17
Java 7 Update 21
I uninstalled Magelo Sync after downloading these and re-stalled and I'm still getting the same error when I try to create the Magelo Sync program.
Any help would be appreciated. I have searched the forums and I don't see anything that would help me.
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Registered User
Nbr post: 23
Register: 2/10/04
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Posted: 7/4/13, 10:02 PM
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Well it's working now so never mind. LOL
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 7/4/13, 10:18 PM
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No problem
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