Magelo doesn't find my toon, let alone sync it - Bugs - General - Forums - EQ

Forums > General > Bugs > Magelo doesn't find my toon, let alone sync it

Messages in topic: Magelo doesn't find my toon, let alone sync it

Yak

Registered User

Nbr post: 26
Register: 6/13/08

Posted: 3/28/13, 7:05 PM

My last successful sync was on 3/21/2013. Since then magelo doesn't even show my toon when I want to synch it. Magelo window does come up with me auto-logged into it, but then nada. It says I don't have any game running (although EQ is running fine thank you), and that's it. nothing moves... Actually, i cant even close the client properly. need to CTR-ALT-DEL... Please help Yakush http://eq.magelo.com/profile/1808023'

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 3/29/13, 12:43 PM

Hi Yak, Can you please post your Magelo Sync log ? It should help us figure out what is going on.. Thanks !

Yak

Registered User

Nbr post: 26
Register: 6/13/08

Posted: 3/29/13, 2:35 PM

Since I could find how to attach a file to my post, I just copied and pasted below the contents of magelo.log --------------------------------------------------------------------------------------------------------------------------- [2013-03-29 21:29:43] Could not find: magelo-i18n [] [2013-03-29 21:29:43] Using magelo-i18n[en] [2013-03-29 21:29:43] Using magelo-i18n[en_US] [2013-03-29 21:29:43] Magelo Sync 4.4.0, Copyright (C) 2013 Magelo Limited [2013-03-29 21:29:43] Windows 7 6.1 amd64 [2013-03-29 21:29:43] Java version 1.7.0_05 [2013-03-29 21:29:43] Asia/Jerusalem, en_US, windows-1252 [2013-03-29 21:29:43] [2013-03-29 21:29:43] Services initialisation ... [2013-03-29 21:29:44] Automatic user authentification... [2013-03-29 21:29:44] Game Slots : 2 free of 3 [2013-03-29 21:29:44] User : Yak (PREMIUM) [2013-03-29 21:29:44] Starting services... [2013-03-29 21:29:44] Starting service : Content Synchronizer [2013-03-29 21:29:44] Starting service : Deadlock Hunter [2013-03-29 21:29:45] Starting service : Game session seeker [2013-03-29 21:29:46] C:\Program Files (x86)\Magelo\Magelo Sync\cache~10831633864165744118.tmp: %1 is not a valid Win32 application java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Magelo\Magelo Sync\cache~10831633864165744118.tmp: %1 is not a valid Win32 application at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary1(Unknown Source) at java.lang.ClassLoader.loadLibrary0(Unknown Source) at java.lang.ClassLoader.loadLibrary(Unknown Source) at java.lang.Runtime.loadLibrary0(Unknown Source) at java.lang.System.loadLibrary(Unknown Source) at magelo.sq.<clinit>(sq.java:3) at magelo.ip.e(ip.java:6) at magelo.ey.run(ey.java:1) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source) [2013-03-29 21:29:47] Could not initialize class magelo.sq java.lang.NoClassDefFoundError: Could not initialize class magelo.sq at magelo.ip.e(ip.java:6) at magelo.ey.run(ey.java:1) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 3/29/13, 2:48 PM

Can you please delete your cache directory inside your Magelo Sync installation folder and try again ?

Yak

Registered User

Nbr post: 26
Register: 6/13/08

Posted: 3/29/13, 4:41 PM

I did and it works perfectly!! Thanks so much Jelan

Jelan

Admin

Nbr post: 11486
Register: 5/4/01

Posted: 4/2/13, 4:34 AM

Glad it worked out !