Registered User
Nbr post: 4
Register: 6/18/04
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Posted: 4/28/13, 2:50 PM
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Hi,
I am not sure what happened, but now when I attempt to launch EQ from Magelo Sync it displays a red cross symbol and "Unable to Launch EverQuest" error message. So I start the game by itself and then Sync will update as I play. Anything I can look at or do to be able to launch game from Sync again?
Thanks!
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Admin
Nbr post: 11398
Register: 5/4/01
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Posted: 4/30/13, 7:25 AM
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Hi zjsmetana,
I would suggest to delete sync.properties file from your Magelo Sync installation folder. Then once you start Magelo Sync again, everything should be back in order.
Let us know how it goes.
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Premium User
Nbr post: 37
Register: 7/2/03
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Posted: 4/30/13, 3:55 PM
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will made another post since the error is different.
tryed to delete it, but still not work(
he asked me for username/password but still got the same error. with win 7/64 bit
any my eq is allready running
hm wait its a different error, i got Error with Synchronisation of the character: null when i hit Synchronisation.
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Admin
Nbr post: 11398
Register: 5/4/01
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Posted: 5/1/13, 12:46 AM
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Yes vmas, totally different issue 
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Registered User
Nbr post: 4
Register: 6/18/04
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Posted: 5/1/13, 6:03 PM
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Hi Jelan,
Unfortunately that didn't seem to fix the issue. Is there another thing I can try? It's odd, since on my two box pc, sync is launching EQ just fine. /shrug.
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Admin
Nbr post: 11398
Register: 5/4/01
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Posted: 5/2/13, 12:07 AM
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That's weird... Can you try to open the sync.properties file and see if you have a line that begin with 'games.EQ.path='. If so, is the path actually correct ?
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Registered User
Nbr post: 4
Register: 6/18/04
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Posted: 5/4/13, 11:20 AM
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Hi, the path appears to be correct, although I see "C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\EverQuest.exe" as the actual path and what the sync.properties file is revealing is
games.EQ.path=C\:\\Users\\Public\\Sony Online Entertainment\\Installed Games\\EverQuest\\
I've looked into my two box and it displays the same address path, I wasn't sure if the reverse slashes were correct or not, but they are. I can't see any difference between the two sync properties files. So I'm not sure how to get Sync to point to EverQest.exe again to trigger the launch.
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Registered User
Nbr post: 3
Register: 7/27/04
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Posted: 9/2/13, 10:06 AM
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I have the same issue & have done everything mentioned here in this post & it still will not lauch EQ. I have to start Magelo, then launch EQ manually. I have also made sure that I am running the latest Java 7 version. This is my info from my properties file & I was also questioning the double \\ in the EQ file path.
#Mon Sep 02 10:59:45 BRT 2013
autosync=false
games.EQ.path=C\:\\Program Files\\Sony Online Entertainment\\Installed Games\\EverQuest\\
export.directory=
export.auto=false
start.minimized=false
settings.auto-login=true
settings.minimize=true
settings.auto-start-game=true
settings.auto-export-characters=true
window.y=159
window.x=459
games.last-detected=EQ
settings.auto-sync-characters=true
login.remember=false
autostart=false
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Admin
Nbr post: 11398
Register: 5/4/01
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Posted: 9/3/13, 1:30 AM
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Hi mcanelly,
May i ask you to post your Magelo Sync log as well ? There is now more info regarding launching games there that should pinpoint us the issue.
Thanks !
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Registered User
Nbr post: 3
Register: 7/27/04
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Posted: 9/16/13, 11:09 PM
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Sorry got busy & forgot to check back in on this post. Is this what you were looking for?
[2013-09-02 11:07:10] Could not find: magelo-i18n []
[2013-09-02 11:07:10] Using magelo-i18n[en]
[2013-09-02 11:07:10] Using magelo-i18n[en_US]
[2013-09-02 11:07:10] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2013-09-02 11:07:10] Windows XP 5.1 x86
[2013-09-02 11:07:10] Java version 1.7.0_25
[2013-09-02 11:07:10] America/Bahia, en_US, windows-1252
[2013-09-02 11:07:10]
[2013-09-02 11:07:10] Services initialisation ...
[2013-09-02 11:07:11] Automatic user authentification...
[2013-09-02 11:07:11] Game Slots : 1 free of 3
[2013-09-02 11:07:11] User : mcanelly (PREMIUM)
[2013-09-02 11:07:11] Starting services...
[2013-09-02 11:07:11] Starting service : Content Synchronizer
[2013-09-02 11:07:11] Starting service : Deadlock Hunter
[2013-09-02 11:07:11] Launching EQ 'C:\Program Files\Sony Online Entertainment\Installed Games\EverQuest\Everquest.exe'
[2013-09-02 11:07:12] Starting service : Game session seeker
[2013-09-02 11:07:23] Erreur au lancement du jeu
java.io.IOException: Cannot run program "C:\Program" (in directory "C:\Program Files\Sony Online Entertainment\Installed Games\EverQuest"): CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at magelo.us.b(us.java:6)
at magelo.yq.j(yq.java:170)
at magelo.yq.d(yq.java:167)
at magelo.yq.main(yq.java:153)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.ApplicationManager.start(ApplicationManager.java:144)
at com.magelo.update.launcher.ApplicationManager.start(ApplicationManager.java:54)
at com.magelo.update.launcher.Launcher.run(Launcher.java:131)
at com.magelo.update.launcher.Launcher.main(Launcher.java:70)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 21 more
[2013-09-02 11:07:25] Stoping services...
[2013-09-02 11:07:25] Stoping service : Game session seeker
[2013-09-02 11:07:25] Stoping service : Content Synchronizer
[2013-09-02 11:07:25] Sending game content to server...
[2013-09-02 11:07:25] New detected game objects : 0
[2013-09-02 11:07:25] Sending observations
[2013-09-02 11:07:25] Stoping service : Deadlock Hunter
[2013-09-02 11:07:25] Closing Magelo Sync
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 9/17/13, 9:47 PM
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Thank you mcanelly,
The log indicates in fact an issue in the game executable path containing spaces. We are looking into it and we will get back to you.
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