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Messages in topic: Network failure

2

Zolthas

Premium User

Nbr post: 1
Register: 3/9/07

Posted: 5/24/13, 6:06 PM

When launching Magelo Sync it tries for a while to contact the server and then gives me this error: "The launcher was unable to download a required file (/sync/launcher/14/sync.launch?14.1369432960472)." I relaunched the program and still get the same error.

windvision

Registered User

Nbr post: 1
Register: 10/28/02

Posted: 5/24/13, 7:43 PM

I get almost same message diff file (/sync/launcher/14/sync.launch?14.1369438525403). I deleted program and reinstalled and get same thing

urther

Registered User

Nbr post: 2
Register: 4/25/07

Posted: 5/24/13, 10:31 PM

Same thing for me.

Oxum

Registered User

Nbr post: 1
Register: 5/25/13

Posted: 5/25/13, 9:09 AM

Same thing here for me and I just made the account, sad panda face

Madars

Registered User

Nbr post: 4
Register: 10/2/01

Posted: 5/25/13, 9:20 AM

I get similar errors on both of my PCs. here is the error log from them. May 25, 2013 9:08:41 AM com.magelo.update.launcher.Launcher Launcheb SEVERE: Unable to retrieve start descriptor. com.magelo.update.launcher.Launched: Connection failure (host=www.magelocdn.com) at com.magelo.update.launcher.Launchel.Launcheb(Launchel.java:77) at com.magelo.update.launcher.Launcher.Launcheb(Launcher.java:53) at com.magelo.update.launcher.Launcher.main(Launcher.java:46) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source) Caused by: java.net.SocketException: Unexpected end of file from server at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at com.magelo.update.launcher.Launchel.Launcheb(Launchel.java:96) ... 8 more

loulina

Admin

Nbr post: 4235
Register: 2/8/06

Posted: 5/28/13, 1:20 AM

We are working on it. Please keep an eye on this topic where we will post an update: Network failure? I will close now this topic to consolidate the discussion.

Jelan

Admin

Nbr post: 11402
Register: 5/4/01

Posted: 5/28/13, 10:22 PM

Hi Guys, actually, this issue has been fixed on Sunday 26. Everything should work just fine by now.