Login / Sign up
> > > Magelo sync not syncing. payment processing time?


Messages in topic: Magelo sync not syncing. payment processing time?
Tugarol
Registered User

Nbr post: 2
Register: 10/11/10
Posted: 10/1/13, 6:33 PM

I paid 9-27, it was authorized either 9-30 or 10-1, and I sync but its not updating my character. Its gone thru my bank so you have been paid..whats the delay in getting sync to actually work again?
Jelan
Admin

Nbr post: 11406
Register: 5/4/01
Posted: 10/1/13, 9:08 PM

Hi Tugarol,

Usually your account is upgraded automatically once we have received your payment. A little glitch happened a few days ago which explain why your account was not upgraded as it should has been. I have fixed your account and everything should be back to normal.
Tugarol
Registered User

Nbr post: 2
Register: 10/11/10
Posted: 10/1/13, 9:27 PM

working as intended now, tyvm!