Registered User
Nbr post: 12
Register: 6/4/13
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Posted: 3/11/14, 1:31 AM
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I open Magelo sync and my character shows up. I click the sync button for my character and I get the following error message...
"Unable to retrieve character's status."
Here is my log info...
[01:04:03] [WARNING] Could not find: magelo-i18n []
[01:04:03] [INFO] Using magelo-i18n[en]
[01:04:03] [INFO] Using magelo-i18n[en_US]
[01:04:03] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[01:04:03] [INFO] Windows 7 6.1 amd64
[01:04:03] [INFO] Java version 1.7.0_15
[01:04:03] [INFO] Asia/Kabul, en_US, windows-1252
[01:04:03] [INFO]
[01:04:03] [INFO] Services initialisation ...
[01:04:03] [INFO] Automatic user authentification...
[01:04:04] [INFO] Game Slots : 1 free of 3
[01:04:04] [INFO] User : EQTrixy (PREMIUM)
[01:04:04] [INFO] Starting services...
[01:04:04] [INFO] Starting service : Content Synchronizer
[01:04:04] [INFO] Starting service : Deadlock Hunter
[01:04:05] [INFO] Starting service : Game session seeker
[01:04:06] [INFO] New game session detected : eqgame.exe[23968]
[01:04:08] [INFO] Creating Everquest game monitor
[01:04:08] [INFO] Starting game monitor : EverQuest 1.0.12
[01:04:09] [INFO] [Char] Step -2
[01:04:09] [INFO] [Char] Step -1
[01:04:10] [INFO] [Char] Step 0
[01:04:10] [INFO] [Char] Step 1
[01:04:10] [INFO] [Char] Step 2
[01:04:10] [INFO] [Char] Step 3
[01:04:10] [INFO] [Char] Step 31
[01:04:10] [INFO] [Char] Step 32
[01:04:11] [INFO] [Char] Step 33
[01:04:11] [INFO] [Char] Step 34
[01:04:11] [INFO] Shrouded: 0
[01:04:11] [INFO] [Char] Step 4
[01:04:11] [INFO] Sending game content to server...
[01:04:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[01:04:11] [INFO] New detected game objects : 0
[01:04:12] [SEVERE] Couldnt get character status from server
magelo.cd:
[01:04:14] [INFO] Syncing character 'Darktail'
[01:04:14] [SEVERE] Unable to retrieve character's status.
magelo.cd:
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 3/11/14, 4:36 AM
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Thanks EQTrixy. We are looking into your issue and we will get back to you asap.
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Registered User
Nbr post: 12
Register: 6/4/13
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Posted: 3/11/14, 8:32 PM
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Sync didn't work for my other character either...
[04:49:02] [WARNING] Could not find: magelo-i18n []
[04:49:02] [INFO] Using magelo-i18n[en]
[04:49:02] [INFO] Using magelo-i18n[en_US]
[04:49:02] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[04:49:02] [INFO] Windows 7 6.1 amd64
[04:49:02] [INFO] Java version 1.7.0_15
[04:49:02] [INFO] Asia/Kabul, en_US, windows-1252
[04:49:02] [INFO]
[04:49:02] [INFO] Services initialisation ...
[04:49:03] [INFO] Automatic user authentification...
[04:49:04] [INFO] Game Slots : 1 free of 3
[04:49:04] [INFO] User : EQTrixy (PREMIUM)
[04:49:04] [INFO] Starting services...
[04:49:04] [INFO] Starting service : Content Synchronizer
[04:49:04] [INFO] Starting service : Deadlock Hunter
[04:49:05] [INFO] Starting service : Game session seeker
[04:49:06] [INFO] New game session detected : eqgame.exe[4764]
[04:49:06] [INFO] New game session detected : eqgame.exe[4376]
[04:49:07] [INFO] Creating Everquest game monitor
[04:49:07] [INFO] Starting game monitor : EverQuest 1.0.12
[04:49:08] [INFO] Creating Everquest game monitor
[04:49:08] [INFO] Starting game monitor : EverQuest 1.0.12
[04:49:08] [INFO] [Char] Step -2
[04:49:09] [INFO] [Char] Step -2
[04:49:09] [INFO] [Char] Step -1
[04:49:09] [INFO] [Char] Step -1
[04:49:09] [INFO] [Char] Step 0
[04:49:09] [INFO] [Char] Step 1
[04:49:09] [INFO] [Char] Step 2
[04:49:09] [INFO] [Char] Step 3
[04:49:10] [INFO] [Char] Step 31
[04:49:10] [INFO] [Char] Step 32
[04:49:10] [INFO] [Char] Step 0
[04:49:10] [INFO] [Char] Step 1
[04:49:10] [INFO] [Char] Step 2
[04:49:10] [INFO] [Char] Step 3
[04:49:10] [INFO] [Char] Step 31
[04:49:10] [INFO] [Char] Step 32
[04:49:11] [INFO] [Char] Step 33
[04:49:11] [INFO] [Char] Step 34
[04:49:11] [INFO] Shrouded: 0
[04:49:11] [INFO] [Char] Step 4
[04:49:11] [INFO] Sending game content to server...
[04:49:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:49:11] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:49:11] [INFO] New detected game objects : 0
[04:49:11] [INFO] [Char] Step 33
[04:49:11] [INFO] [Char] Step 34
[04:49:11] [INFO] Shrouded: 0
[04:49:11] [INFO] [Char] Step 4
[04:49:12] [SEVERE] Couldnt get character status from server
magelo.cd:
[04:49:12] [INFO] Sending game content to server...
[04:49:12] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:49:12] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:49:12] [INFO] New detected game objects : 0
[04:49:12] [SEVERE] Couldnt get character status from server
magelo.cd:
[04:49:41] [INFO] Syncing character 'Tashigi'
[04:49:41] [SEVERE] Unable to retrieve character's status.
magelo.cd:
[04:50:04] [INFO] Sending game content to server...
[04:50:04] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:50:04] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[04:50:04] [INFO] New detected game objects : 0
[04:50:04] [INFO] Sending observations
[04:50:20] [INFO] Stoping services...
[04:50:20] [INFO] Stoping service : Game session seeker
[04:50:20] [INFO] Stoping game monitor : EverQuest
[04:50:20] [INFO] Stoping game monitor : EverQuest
[04:50:20] [INFO] Stoping service : Content Synchronizer
[04:50:20] [INFO] Sending game content to server...
[04:50:20] [INFO] New detected game objects : 0
[04:50:20] [INFO] Sending observations
[04:50:20] [INFO] Stoping service : Deadlock Hunter
[04:50:20] [INFO] Closing Magelo Sync
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Registered User
Nbr post: 12
Register: 6/4/13
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Posted: 3/12/14, 10:58 AM
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Character doesn't even show up now when I open Magelo Sync.
I tried uninstalling, downloading the latest, then reinstalling.
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Registered User
Nbr post: 12
Register: 6/4/13
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Posted: 3/13/14, 12:06 PM
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Character shows up again, but I am still unable to sync.
"Unable to retrieve character's status."
http://tinypic.com/r/1z5ol7m/8
I tried on another computer with a fresh install of Windows 8.1, Java and Magelo Sync; same error.
Here is the log from that computer...
[19:29:48] [INFO] Configuration initialisation
[19:29:48] [WARNING] Could not find: magelo-i18n []
[19:29:48] [INFO] Using magelo-i18n[en]
[19:29:48] [INFO] Using magelo-i18n[en_US]
[19:29:48] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[19:29:48] [INFO] Windows 8 6.2 x86
[19:29:48] [INFO] Java version 1.7.0_51
[19:29:48] [INFO] Asia/Kabul, en_US, windows-1252
[19:29:48] [INFO]
[19:29:48] [INFO] Services initialisation ...
[20:23:09] [INFO] Automatic user authentification...
[20:23:10] [INFO] Game Slots : 1 free of 3
[20:23:10] [INFO] User : EQTrixy (PREMIUM)
[20:23:10] [INFO] Starting services...
[20:23:10] [INFO] Starting service : Content Synchronizer
[20:23:10] [INFO] Starting service : Deadlock Hunter
[20:23:12] [INFO] Starting service : Game session seeker
[20:23:13] [INFO] New game session detected : eqgame.exe[4800]
[20:23:16] [INFO] Creating Everquest game monitor
[20:23:16] [INFO] Starting game monitor : EverQuest 1.0.12
[20:23:17] [INFO] [Char] Step -2
[20:23:18] [INFO] [Char] Step -1
[20:23:18] [INFO] [Char] Step 0
[20:23:18] [INFO] [Char] Step 1
[20:23:18] [INFO] [Char] Step 2
[20:23:18] [INFO] [Char] Step 3
[20:23:18] [INFO] [Char] Step 31
[20:23:18] [INFO] [Char] Step 32
[20:23:20] [INFO] [Char] Step 33
[20:23:20] [INFO] [Char] Step 34
[20:23:20] [INFO] Shrouded: 0
[20:23:20] [INFO] [Char] Step 4
[20:23:20] [INFO] Sending game content to server...
[20:23:20] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[20:23:20] [INFO] New detected game objects : 0
[20:23:21] [SEVERE] Couldnt get character status from server
magelo.cd:
[20:23:24] [INFO] Syncing character 'Darktail'
[20:23:24] [SEVERE] Unable to retrieve character's status.
magelo.cd:
[20:23:30] [INFO] Syncing character 'Darktail'
[20:23:30] [SEVERE] Unable to retrieve character's status.
magelo.cd:
[20:23:37] [INFO] Syncing character 'Darktail'
[20:23:38] [SEVERE] Unable to retrieve character's status.
magelo.cd:
[20:24:00] [INFO] Syncing character 'Darktail'
[20:24:00] [SEVERE] Unable to retrieve character's status.
magelo.cd:
[20:24:10] [INFO] Sending game content to server...
[20:24:10] [INFO] Detected game objects by GameMonitor (EverQuest 1.0.12) : 0
[20:24:10] [INFO] New detected game objects : 0
[20:24:10] [INFO] Sending observations
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 3/14/14, 6:45 AM
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Another patch as been applied on the test server... We are working on the update of Magelo Sync.
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Registered User
Nbr post: 12
Register: 6/4/13
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Posted: 3/15/14, 8:09 PM
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I was able to sync.
Thanks for all the hard work!!
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