Registered User
Nbr post: 54
Register: 10/21/01
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Posted: 3/22/14, 2:17 PM
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I have a new laptop with Windows 8.1. I downloaded Magelo Sync and when I tried to get it to come up I get this message:
No JVM could be found on your system. Please define EXE4J_JAVA_HOME to point to an installed 64-bit JDK or JRE or download a JRE from www.java.com.
I know there is JAVA on this system but as I am not a programmer, I haven't the slightest clue what to do. Frankly I am afraid just to download any old JRE from www.java.com. Let me know what I should do.
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Premium User
Nbr post: 25
Register: 12/4/01
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Posted: 3/22/14, 7:11 PM
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Getting the same message, win 7 64 bit, java 7 build 51 installed allegedly with no old versions
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 3/24/14, 4:36 AM
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Hi,
You need to install Java 7 32 bit and Java 7 64 bit on your computer. Java recommend to have both installed to avoid any problem.
You can download java here: http://www.java.com/en/download/manual.jsp
Let me know how it goes!
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Registered User
Nbr post: 54
Register: 10/21/01
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Posted: 4/24/14, 6:55 AM
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I did both the 32 bit and 64 bit and Magelo now works. Thank you so much.
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 4/25/14, 4:49 AM
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Good!
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