Registered User
Nbr post: 2
Register: 6/18/14
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Posted: 6/18/14, 6:05 PM
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I started a new premium account, and with the everquest patch this morning I now cannot get sync to work. It says magelo sync will update soon when is soon?!?
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 6/19/14, 12:16 AM
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Welcome on Magelo and thank you for your support Notebender.
We usually update Magelo Sync in one business day for minor changes, like the one applied with this game patch. So no worries, Magelo Sync should be back in few hours.
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Registered User
Nbr post: 2
Register: 6/18/14
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Posted: 6/19/14, 8:26 AM
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Ok I understand, I am still getting the same message. I read that magelo patch has went thru so why am I not able to use it yet?
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 6/19/14, 11:03 PM
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I can see your characters have been updated on June 20, so do you still have any issue? If yes, could you please try again and press 'ctrl + shift + L' (keeping the focus on Magelo Sync) when the error occurs. A window will open with the log of Magelo Sync. You can copy its content in your reply. Thanks
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Registered User
Nbr post: 2
Register: 5/18/07
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Posted: 6/20/14, 5:12 PM
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I subscribed to magelo today , after my 10 day free trial.
But sync doesn't work , after patch.
i did what you suggested above and got the following .
[2014-06-20 15:44:08] Could not find: magelo-i18n []
[2014-06-20 15:44:08] Using magelo-i18n[en]
[2014-06-20 15:44:08] Using magelo-i18n[en_US]
[2014-06-20 15:44:08] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2014-06-20 15:44:08] Windows 7 6.1 amd64
[2014-06-20 15:44:08] Java version 1.7.0_60
[2014-06-20 15:44:08] Europe/Berlin, en_US, windows-1252
[2014-06-20 15:44:08]
[2014-06-20 15:44:08] Services initialisation ...
[2014-06-20 15:44:10] Automatic user authentification...
[2014-06-20 15:44:11] Game Slots : 0 free of 0
[2014-06-20 15:44:11] User : aristot (REGISTERED)
[2014-06-20 15:44:11] Starting services...
[2014-06-20 15:44:11] Starting service : Content Synchronizer
[2014-06-20 15:44:11] Starting service : Deadlock Hunter
[2014-06-20 15:44:12] Starting service : Game session seeker
[2014-06-20 15:44:15] Unable to launch game (EQ), no matching launcher found
[2014-06-20 15:44:15] * Tried: C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest\Everquest.exe
[2014-06-20 15:45:11] Sending game content to server...
[2014-06-20 15:45:11] New detected game objects : 0
[2014-06-20 15:45:11] Sending observations
[2014-06-20 15:50:11] Sending game content to server...
[2014-06-20 15:50:11] New detected game objects : 0
[2014-06-20 15:50:11] Sending observations
[2014-06-20 15:51:58] New game session detected : eqgame.exe[5876]
[2014-06-20 15:51:59] Current game client version is not supported (CRC: 4bb2c4aa)
[2014-06-20 15:55:11] Sending game content to server...
[2014-06-20 15:55:11] New detected game objects : 0
[2014-06-20 15:55:11] Sending observations
[2014-06-20 16:00:11] Sending game content to server...
[2014-06-20 16:00:11] New detected game objects : 0
[2014-06-20 16:00:11] Sending observations
[2014-06-20 16:05:11] Sending game content to server...
[2014-06-20 16:05:11] New detected game objects : 0
[2014-06-20 16:05:11] Sending observations
[2014-06-20 16:10:11] Sending game content to server...
[2014-06-20 16:10:11] New detected game objects : 0
[2014-06-20 16:10:11] Sending observations
[2014-06-20 16:15:11] Sending game content to server...
[2014-06-20 16:15:11] New detected game objects : 0
[2014-06-20 16:15:11] Sending observations
[2014-06-20 16:20:11] Sending game content to server...
[2014-06-20 16:20:11] New detected game objects : 0
[2014-06-20 16:20:11] Sending observations
[2014-06-20 16:25:11] Sending game content to server...
[2014-06-20 16:25:11] New detected game objects : 0
[2014-06-20 16:25:11] Sending observations
[2014-06-20 16:30:11] Sending game content to server...
[2014-06-20 16:30:11] New detected game objects : 0
[2014-06-20 16:30:11] Sending observations
[2014-06-20 16:35:11] Sending game content to server...
[2014-06-20 16:35:11] New detected game objects : 0
[2014-06-20 16:35:11] Sending observations
[2014-06-20 16:40:11] Sending game content to server...
[2014-06-20 16:40:11] New detected game objects : 0
[2014-06-20 16:40:11] Sending observations
[2014-06-20 16:45:11] Sending game content to server...
[2014-06-20 16:45:11] New detected game objects : 0
[2014-06-20 16:45:11] Sending observations
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 6/20/14, 10:16 PM
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The game has been patched again on June 20 and we are working on the update of Magelo Sync. This is really unusual for EverQuest to be patched 2 times in the same week. We will let you know when Magelo Sync is available again!
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Admin
Nbr post: 4235
Register: 2/8/06
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Posted: 6/22/14, 10:59 PM
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Magelo Sync has been updated yesterday. Everything should be ok now. Please let me know if you still have any issue.
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