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Messages in topic: Sync working but character profile missing
Fjorn
Registered User

Nbr post: 4
Register: 4/10/13
Posted: 12/15/15, 12:25 PM

Deimon Fjornson no longer shows a profile. The Sync appears to be working but when I look at rankings my character doesnt show up at all. His link in My Characters also takes me to a page that only shows an error. No error code listed. It only says check forums for help.
Fenthen
Advisor

Nbr post: 1639
Register: 8/31/01
Posted: 12/15/15, 12:56 PM

What is the link for your character (or his profile ID)?

Also in the "Privacy settings" list, make sure you uncheck "Make this character private
When this option is enable, your character profile is not linked on public pages.
It does not however prevent anyone knowing this profile url to see it."


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Fjorn
Registered User

Nbr post: 4
Register: 4/10/13
Posted: 12/15/15, 1:01 PM

2629310. It only quit working about 2 weeks ago. I didnt change anything but I'll check the privacy settings. Does the privacy settings also block it from me?
All privacy setting unchecked.
Fenthen
Advisor

Nbr post: 1639
Register: 8/31/01
Posted: 12/15/15, 1:15 PM

Hmm - that message is typically when a profile has been deleted, or perhaps it has somehow corrupted, in which case Jelan/Louina will have to look into it.

I don't have any back-end access to the database, character profiles, etc – sorry! I just thought a second set of eyes may help.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
Fjorn
Registered User

Nbr post: 4
Register: 4/10/13
Posted: 12/15/15, 2:25 PM

ty for trying
Fjorn
Registered User

Nbr post: 4
Register: 4/10/13
Posted: 12/15/15, 3:29 PM

Deleted character from Magelo and did a new Sync. Created new file properly. Thanks again for looking into it for me bro.
Fenthen
Advisor

Nbr post: 1639
Register: 8/31/01
Posted: 12/15/15, 3:41 PM

Corrupted profile it was, then. I'm sorry that happened, and I have no idea what causes it. Jelan may have some experience on the topic.

I'm marking this as "Fixed" unless you have any objections.


Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001