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Messages in topic: Unable to synchronize character.
daladar
Registered User

Nbr post: 2
Register: 7/22/12
Posted: 5/24/16, 6:21 AM

i am syncing the first time with this character to make a profile for him and it shows up by name on the app name level guild class place etc but doesnt sync and will not create a profile
Jelan
Admin

Nbr post: 11389
Register: 5/4/01
Posted: 5/24/16, 6:50 AM

Hi daladar,

Could you please post your Magelo Sync log ? You can get it by clicking CTRL + SHIFT + L when the focus in on Magelo Sync. It should point us what is going on.

Thanks
daladar
Registered User

Nbr post: 2
Register: 7/22/12
Posted: 5/24/16, 6:54 AM

[2016-05-24 07:00:32] Could not find: magelo-i18n []
[2016-05-24 07:00:32] Using magelo-i18n[en]
[2016-05-24 07:00:32] Using magelo-i18n[en_US]
[2016-05-24 07:00:32] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2016-05-24 07:00:32] Windows 10 10.0 x86
[2016-05-24 07:00:32] Java version 1.8.0_91
[2016-05-24 07:00:32] America/New_York, en_US, windows-1252
[2016-05-24 07:00:32]
[2016-05-24 07:00:32] Services initialisation ...
[2016-05-24 07:00:32] Automatic user authentification...
[2016-05-24 07:00:33] Game Slots : 0 free of 0
[2016-05-24 07:00:33] User : daladar (REGISTERED)
[2016-05-24 07:00:33] Starting services...
[2016-05-24 07:00:33] Starting service : Content Synchronizer
[2016-05-24 07:00:33] Starting service : Deadlock Hunter
[2016-05-24 07:00:34] Starting service : Game session seeker
[2016-05-24 07:00:35] New game session detected : eqgame.exe[5300]
[2016-05-24 07:00:36] Creating Everquest game monitor
[2016-05-24 07:00:36] Starting game monitor : EverQuest 1.4.110
[2016-05-24 07:00:37] [Char] Step -2
[2016-05-24 07:00:38] [Char] Step -1
[2016-05-24 07:00:38] [Char] Step 0
[2016-05-24 07:00:38] [Char] Step 1
[2016-05-24 07:00:38] [Char] Step 2
[2016-05-24 07:00:38] [Char] Step 3
[2016-05-24 07:00:38] [Char] Step 31
[2016-05-24 07:00:38] [Char] Step 32
[2016-05-24 07:00:40] [Char] Step 33
[2016-05-24 07:00:40] [Char] Step 34
[2016-05-24 07:00:40] Shrouded: 0
[2016-05-24 07:00:40] [Char] Step 4
[2016-05-24 07:00:40] Auto Synchronization triggered for 'Xothe'
[2016-05-24 07:00:40] Syncing character id only 'Xothe'
[2016-05-24 07:00:40] Sending game content to server...
[2016-05-24 07:00:40] Detected game objects by GameMonitor (EverQuest 1.4.110) : 290
[2016-05-24 07:00:40] New detected game objects : 290
[2016-05-24 07:00:40] Game objects asked: 36
[2016-05-24 07:00:40] Sending observations
[2016-05-24 07:00:42] Impossible de synchroniser les personnages
magelo.yc: Unable to synchronize character.
[2016-05-24 07:00:43] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'





also when closing the sync program it hangs indefinitely until i end task
Jelan
Admin

Nbr post: 11389
Register: 5/4/01
Posted: 5/24/16, 7:53 AM

Thanks for the log, I believe this should be fixed now. Please try to sync again.