Registered User
Nbr post: 4
Register: 4/14/15
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Posted: 6/3/16, 6:44 AM
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this needs to be fixed or I will decline charges and never use this site again you have charged my bank 2 times for 25$ and some cents and I have no active account !!
I tried to reup my account for another year and when I hit enter it said bad certificate so I tried again and it did it again received 2 emails I paid when it said it didn't go through. Now I have 2 charges from you guys and my account is not active pls fix
Hello Forgottin,
Thank you for your payment! This email certifies your payment to Magelo. Keep it
as an invoice.
---------------------------------------------
Order number : 124519
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
---------------------------------------------
See you soon on http://www.magelo.com and thanks again for your support!
Sincerely,
The Magelo team
Please do not reply to this email. This mailbox is not monitored and you will
not receive a response.
If you have any question on your payment, please contact our support :
http://eq.magelo.com/help.jspa
ello Forgottin,
Thank you for your payment! This email certifies your payment to Magelo. Keep it
as an invoice.
---------------------------------------------
Order number : 124518
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
---------------------------------------------
See you soon on http://www.magelo.com and thanks again for your support!
Sincerely,
The Magelo team
Please do not reply to this email. This mailbox is not monitored and you will
not receive a response.
If you have any question on your payment, please contact our support :
http://eq.magelo.com/help.jspa
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Registered User
Nbr post: 1
Register: 1/29/15
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Posted: 6/6/16, 3:47 PM
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Exact same thing happened to me. 2 charges on credit card and no active account.
Received a browser error during the transaction saying Magelo's security certificate had expired 60 days ago. Charges have posted to credit card though.
Order number : 124533
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
Order number : 124534
Product : Premium subscription (360)
Price : 25.2 USD
Payment method : Credit Card
Under the Magelo My Account >>> View Payment History >>>the Status column is blank
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Admin
Nbr post: 11396
Register: 5/4/01
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Posted: 6/7/16, 8:49 AM
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Hi Guys,
Your accounts have been upgraded to premium and I will refund the extra charge to you by tomorrow. Sorry about that and thanks again for your support.
I will keep you posted once it's done.
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Admin
Nbr post: 11396
Register: 5/4/01
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Posted: 6/7/16, 10:55 PM
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Extra premium sub has been refunded on both your accounts guys.
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Registered User
Nbr post: 4
Register: 4/14/15
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Posted: 6/8/16, 6:20 PM
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Not seeing a reimbursement as of yet will keep ya informed.
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Admin
Nbr post: 11396
Register: 5/4/01
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Posted: 6/9/16, 2:52 AM
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It usually takes a few days to clear out, keep an eye on your next credit card statement and keep us posted if nothing show up. Thanks !
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Registered User
Nbr post: 4
Register: 4/14/15
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Posted: 6/12/16, 4:17 PM
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The $$ is in Thank You !!
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Admin
Nbr post: 11396
Register: 5/4/01
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Posted: 6/12/16, 8:38 PM
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Ha great to hear !
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