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Messages in topic: Unable to retrieve character status
Tvaran
Registered User

Nbr post: 1
Register: 10/15/15
Posted: 10/8/16, 12:32 PM

My fiancee's account and my own now have both tried syncing today (interesting her 1st character worked a little while ago) and now are getting "Unable to Retrieve Character Status".

Attaching Magelo Error Log

[2016-10-08 11:32:53] Could not find: magelo-i18n []
[2016-10-08 11:32:53] Using magelo-i18n[en]
[2016-10-08 11:32:53] Using magelo-i18n[en_US]
[2016-10-08 11:32:53] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[2016-10-08 11:32:53] Windows 7 6.1 amd64
[2016-10-08 11:32:53] Java version 1.8.0_101
[2016-10-08 11:32:53] America/Chicago, en_US, windows-1252
[2016-10-08 11:32:53]
[2016-10-08 11:32:53] Services initialisation ...
[2016-10-08 11:32:54] Automatic user authentification...
[2016-10-08 11:32:54] Game Slots : 1 free of 3
[2016-10-08 11:32:54] User : Tvaran (PREMIUM)
[2016-10-08 11:32:54] Starting services...
[2016-10-08 11:32:54] Starting service : Content Synchronizer
[2016-10-08 11:32:54] Starting service : Deadlock Hunter
[2016-10-08 11:32:55] Starting service : Game session seeker
[2016-10-08 11:32:56] New game session detected : eqgame.exe[10676]
[2016-10-08 11:32:58] Creating Everquest game monitor
[2016-10-08 11:32:58] Starting game monitor : EverQuest 1.4.118
[2016-10-08 11:32:59] [Char] Step -2
[2016-10-08 11:33:00] [Char] Step -1
[2016-10-08 11:33:00] [Char] Step 0
[2016-10-08 11:33:00] [Char] Step 1
[2016-10-08 11:33:00] [Char] Step 2
[2016-10-08 11:33:00] [Char] Step 3
[2016-10-08 11:33:00] [Char] Step 31
[2016-10-08 11:33:00] [Char] Step 32
[2016-10-08 11:33:01] [Char] Step 33
[2016-10-08 11:33:01] [Char] Step 34
[2016-10-08 11:33:01] Shrouded: 0
[2016-10-08 11:33:01] [Char] Step 4
[2016-10-08 11:33:01] Sending game content to server...
[2016-10-08 11:33:01] Detected game objects by GameMonitor (EverQuest 1.4.118) : 1534
[2016-10-08 11:33:01] New detected game objects : 1534
[2016-10-08 11:33:01] Couldnt get character status from server
magelo.dd
[2016-10-08 11:33:02] Stoping game monitor : EverQuest
[2016-10-08 11:33:02] Sending game content to server...
[2016-10-08 11:33:02] New detected game objects : 0
[2016-10-08 11:33:06] Syncing character 'Tvarran'
[2016-10-08 11:33:06] Unable to retrieve character's status.
magelo.dd
[2016-10-08 11:33:24] Syncing character 'Tvarran'
[2016-10-08 11:33:24] Unable to retrieve character's status.
magelo.dd
[2016-10-08 11:33:54] Sending game content to server...
[2016-10-08 11:33:54] New detected game objects : 0
[2016-10-08 11:33:54] Sending observations
[2016-10-08 11:34:07] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
lukeren
Registered User

Nbr post: 5
Register: 1/8/03
Posted: 10/8/16, 5:39 PM

Don't know where to find the logs, but I'm getting the same error.
drcoracle
Registered User

Nbr post: 22
Register: 2/17/03
Posted: 10/8/16, 6:20 PM

I am getting this error as well.

[17:24:33] [WARNING] Could not find: magelo-i18n []
[17:24:33] [INFO] Using magelo-i18n[en]
[17:24:33] [INFO] Using magelo-i18n[en_US]
[17:24:33] [INFO] Magelo Sync 4.4.1, Copyright (C) 2013 Magelo Limited
[17:24:33] [INFO] Windows 10 10.0 x86
[17:24:33] [INFO] Java version 1.8.0_91
[17:24:33] [INFO] America/Chicago, en_US, windows-1252
[17:24:33] [INFO]
[17:24:33] [INFO] Services initialisation ...
[17:24:34] [INFO] Automatic user authentification...
[17:24:34] [INFO] Game Slots : 0 free of 8
[17:24:35] [INFO] User : drcoracle (PREMIUM)
[17:24:35] [INFO] Starting services...
[17:24:35] [INFO] Starting service : Content Synchronizer
[17:24:35] [INFO] Starting service : Deadlock Hunter
[17:24:36] [INFO] Starting service : Game session seeker
[17:24:37] [INFO] New game session detected : eqgame.exe[5396]
[17:24:38] [INFO] Creating Everquest game monitor
[17:24:38] [INFO] Starting game monitor : EverQuest 1.4.118
[17:24:39] [INFO] [Char] Step -2
[17:24:40] [INFO] [Char] Step -1
[17:24:40] [INFO] [Char] Step 0
[17:24:40] [INFO] [Char] Step 1
[17:24:40] [INFO] [Char] Step 2
[17:24:40] [INFO] [Char] Step 3
[17:24:40] [INFO] [Char] Step 31
[17:24:40] [INFO] [Char] Step 32
[17:24:42] [INFO] [Char] Step 33
[17:24:42] [INFO] [Char] Step 34
[17:24:42] [INFO] Shrouded: 0
[17:24:42] [INFO] [Char] Step 4
[17:24:42] [INFO] Auto Synchronization triggered for 'Orebuddy'
[17:24:42] [INFO] Syncing character 'Orebuddy'
[17:24:43] [SEVERE] Unable to retrieve character's status.
magelo.dd
[17:24:44] [INFO] Sending game content to server...
[17:24:44] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.118) : 322
[17:24:44] [INFO] New detected game objects : 322
[17:24:44] [SEVERE] Couldnt get character status from server
magelo.dd
[17:24:44] [INFO] Stoping game monitor : EverQuest
[17:24:44] [INFO] Auto Synchronization triggered for 'Orebuddy'
[17:24:44] [INFO] Syncing character 'Orebuddy'
[17:24:45] [SEVERE] Unable to retrieve character's status.
magelo.dd
[17:24:45] [INFO] Sending game content to server...
[17:24:45] [INFO] New detected game objects : 0
[17:24:55] [INFO] Syncing character 'Orebuddy'
[17:24:55] [SEVERE] Unable to retrieve character's status.
magelo.dd
[17:25:12] [INFO] Stoping services...
[17:25:12] [INFO] Stoping service : Game session seeker
[17:25:12] [INFO] Stoping service : Content Synchronizer
[17:25:12] [INFO] Sending game content to server...
[17:25:12] [INFO] New detected game objects : 0
[17:25:12] [INFO] Sending observations
[17:25:12] [INFO] Stoping service : Deadlock Hunter
[17:25:12] [INFO] Closing Magelo Sync
Garmr
Registered User

Nbr post: 2
Register: 4/3/16
Posted: 10/8/16, 7:09 PM

Same error here as well
Jelan
Admin

Nbr post: 11395
Register: 5/4/01
Posted: 10/8/16, 11:24 PM

Yep my bad, it's fixed now.