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Messages in topic: Download descriptor seems to be Invalid
Nobless
Registered User

Nbr post: 7
Register: 3/12/08
Posted: 11/12/16 6:41 AM

I am now getting this message from Magelo Sync now.

Invalid Descriptor.

Download descriptor seems to be invalid. Report this error and we will fix it as soon as possible.

I've tried Magelo Sync several times and I am still getting this error.
dupliciti
Registered User

Nbr post: 6
Register: 12/27/01
Posted: 11/12/16 7:24 AM

I'm getting the same message whenever I attempt to run Magelo.
Cadenae
Registered User

Nbr post: 1
Register: 1/31/16
Posted: 11/12/16 10:07 AM

I am also getting this message even after rebooting
falcanor
Registered User

Nbr post: 2
Register: 4/8/02
Posted: 11/12/16 10:22 AM

Same message
Lulolyen
Premium User

Nbr post: 1
Register: 3/20/04
Posted: 11/12/16 10:48 AM

Also am getting "Invalid download descriptor" mesage when trying to open.
Jelan
Admin

Nbr post: 10831
Register: 5/4/01
Posted: 11/12/16 12:22 PM

This issue is pretty weird, I cant reproduce it on my main computer however my laptop does feature it and at the same time, there is nothing wrong with the descriptor...

Easiest way to get rid of it is to quickly uninstall Magelo sync and then re install it by download the updated MageloSyncSetup.exe
Nobless
Registered User

Nbr post: 7
Register: 3/12/08
Posted: 11/12/16 1:08 PM

I have a stupid question... Where do I go to download the software?

Thanks
dupliciti
Registered User

Nbr post: 6
Register: 12/27/01
Posted: 11/12/16 1:32 PM

I downloaded the new magelo execute as advised and now the problem is even worse. Now I get a pop up window saying that I need to put Java on my machine. Now I happen to have Java 7 Update 55, Java 7 Update 55(64-bit), and Java 8 Update 111. Magelo just refuses to work.
Nobless
Registered User

Nbr post: 7
Register: 3/12/08
Posted: 11/12/16 1:35 PM

I uninstalled Magelo Sync, then downloaded and installed a new Magelo Sync, and all seem to be working fine now.
dupliciti
Registered User

Nbr post: 6
Register: 12/27/01
Posted: 11/12/16 1:44 PM

Never mind. I went to the main Java site and downloaded the Java 8 111 (64-bit) and now Magelo seems to be working. Just takes a little finesse and luck finding the right combo for your machine. Thanks for all the tips guys.
sdoofbuc
Registered User

Nbr post: 28
Register: 1/31/15
Posted: 11/13/16 10:24 AM

I had the same issue.

Uninstalled magelo from programs and features. Then I downloaded magelo again and installed it.

Everything works again!

Tahngarth
Registered User

Nbr post: 3
Register: 10/3/15
Posted: 11/13/16 9:05 PM

I am getting this issue so I followed the steps, uninstalled and re-installed Sync. I am now getting an error while installing (Error opening file for writing: C:\Program Files\Magelo\Magelo Sync\MageloSync64.exe)

My options are abort, retry (which does nothing) and ignore which completes the install. When I complete the install via ignore, I get the same download descriptor message as before.
Jelan
Admin

Nbr post: 10831
Register: 5/4/01
Posted: 11/13/16 9:07 PM

My educated guess is Magelo Sync is still running while you try to re install it. Make sure it's not running and try again.
Tahngarth
Registered User

Nbr post: 3
Register: 10/3/15
Posted: 11/13/16 9:36 PM

it's strange, it was not running in the background but it is working now! I had two previous installer download files in my download box that I deleted prior and I'm unsure if those had any impact but all clear now. TY
Jelan
Admin

Nbr post: 10831
Register: 5/4/01
Posted: 11/13/16 9:43 PM

Good to hear.