Registered User
Nbr post: 5
Register: 2/4/04
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Posted: 1/3/17, 3:50 AM
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Trying to open up my Magelo Sync, it opens, checks for updates does what it needs, then never opens so i can sync my charcs. I have re-downloaded both Java and magelo sync also.
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Premium User
Nbr post: 5
Register: 2/14/02
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Posted: 1/3/17, 2:17 PM
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I have the same issue on one of my three machines... Windows XP box. Magelo opens, updates if needed, but never seems to detect that the game has launched.
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Admin
Nbr post: 11455
Register: 5/4/01
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Posted: 1/4/17, 3:40 AM
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Hi Guys,
Could you post your Magelo Sync log ? Thanks.
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Premium User
Nbr post: 5
Register: 2/14/02
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Posted: 1/4/17, 12:16 PM
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[2017-01-04 09:08:40] Could not initialize class magelo.iu
java.lang.NoClassDefFoundError: Could not initialize class magelo.iu
at magelo.hV.e(hV.java:31)
at magelo.mV.run(mV.java:2)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
[2017-01-04 09:13:18] Stoping services...
[2017-01-04 09:13:18] Stoping service : Game session seeker
[2017-01-04 09:13:18] Stoping service : Content Synchronizer
[2017-01-04 09:13:18] Sending game content to server...
[2017-01-04 09:13:18] New detected game objects : 0
[2017-01-04 09:13:18] Sending observations
[2017-01-04 09:13:18] Stoping service : Deadlock Hunter
[2017-01-04 09:13:18] Closing Magelo Sync
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Registered User
Nbr post: 5
Register: 2/4/04
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Posted: 1/4/17, 11:46 PM
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i am not soo computer savie, were and how do i grab my logs for this?
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Registered User
Nbr post: 5
Register: 4/1/03
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Registered User
Nbr post: 5
Register: 2/4/04
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Posted: 1/5/17, 8:30 AM
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The problem is that it doesn't stay open for me to get the logs.
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Registered User
Nbr post: 5
Register: 2/4/04
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Posted: 1/7/17, 8:57 PM
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Jan 08, 2017 9:55:47 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[09:55:47] [WARNING] Could not find: magelo-i18n []
[09:55:47] [INFO] Using magelo-i18n[en]
[09:55:47] [INFO] Using magelo-i18n[en_AU]
Jan 08, 2017 9:55:47 AM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to start application
com.magelo.update.launcher.Launcheb: An error occured while running module.
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:130)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.IllegalArgumentException: Invalid tags entry: timezone:GMT+08:00
at magelo.g4.b(g4.java:10)
at magelo.mS.f(mS.java:101)
at magelo.jr.b(jr.java:4)
at magelo.iv.main(iv.java:219)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
... 9 more
Jan 08, 2017 9:55:49 AM magelo.ms run
INFO: Automatic shutdown of the async connection
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Registered User
Nbr post: 6
Register: 12/1/13
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Posted: 1/8/17, 8:25 AM
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Magelo hangs in the taskbar and never opens. I did what the faq said about deleting the property file and nothing changed.
Jan 08, 2017 8:20:41 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[08:20:41] [WARNING] Could not find: magelo-i18n []
[08:20:41] [INFO] Using magelo-i18n[en]
[08:20:41] [INFO] Using magelo-i18n[en_US]
[08:20:41] [INFO] Magelo Sync 4.5.3, Copyright (C) 2016 Magelo Limited
[08:20:41] [INFO] Windows 10 10.0 amd64
[08:20:41] [INFO] Java version 1.8.0_65
[08:20:41] [INFO] America/New_York, en_US, windows-1252
[08:20:41] [INFO]
[08:20:41] [INFO] Services initialisation ...
[08:20:41] [SEVERE] Error during UI initialization
java.lang.reflect.InvocationTargetException
at java.awt.EventQueue.invokeAndWait(Unknown Source)
at java.awt.EventQueue.invokeAndWait(Unknown Source)
at javax.swing.SwingUtilities.invokeAndWait(Unknown Source)
at magelo.iv.i(iv.java:38)
at magelo.iv.main(iv.java:196)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.ClassFormatError: Truncated class file
at javax.swing.text.JTextComponent.addKeymap(Unknown Source)
at javax.swing.text.JTextComponent.getKeymapTable(Unknown Source)
at javax.swing.text.JTextComponent.getKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.createKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installKeyboardActions(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installUI(Unknown Source)
at javax.swing.plaf.basic.BasicEditorPaneUI.installUI(Unknown Source)
at javax.swing.plaf.basic.BasicTextPaneUI.installUI(Unknown Source)
at javax.swing.JComponent.setUI(Unknown Source)
at javax.swing.text.JTextComponent.setUI(Unknown Source)
at javax.swing.text.JTextComponent.updateUI(Unknown Source)
at javax.swing.text.JTextComponent.<init>(Unknown Source)
at javax.swing.JEditorPane.<init>(Unknown Source)
at javax.swing.JTextPane.<init>(Unknown Source)
at magelo.nI.<init>(nI.java:45)
at magelo.nC.<init>(nC.java:17)
at magelo.iy.run(iy.java:1)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Jan 08, 2017 8:20:41 AM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to start application
com.magelo.update.launcher.Launcheb: An error occured while running module.
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:130)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.NullPointerException
at magelo.iv.a(iv.java:130)
at magelo.iv.main(iv.java:170)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
... 9 more
java.lang.ClassFormatError: javax/swing/text/JTextComponent$DefaultKeymap
at javax.swing.text.JTextComponent.addKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.createKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installKeyboardActions(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installUI(Unknown Source)
at javax.swing.plaf.basic.BasicEditorPaneUI.installUI(Unknown Source)
at javax.swing.plaf.basic.BasicTextPaneUI.installUI(Unknown Source)
at javax.swing.JComponent.setUI(Unknown Source)
at javax.swing.text.JTextComponent.setUI(Unknown Source)
at javax.swing.text.JTextComponent.updateUI(Unknown Source)
at javax.swing.text.JTextComponent.<init>(Unknown Source)
at javax.swing.JEditorPane.<init>(Unknown Source)
at javax.swing.JTextPane.<init>(Unknown Source)
at com.magelo.update.launcher.LauncheC.Launchea(LauncheC.java:34)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:86)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
[08:20:41] [SEVERE] Exception in thread "AWT-EventQueue-0"
java.lang.ClassFormatError: javax/swing/text/JTextComponent$DefaultKeymap
at javax.swing.text.JTextComponent.addKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.createKeymap(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installKeyboardActions(Unknown Source)
at javax.swing.plaf.basic.BasicTextUI.installUI(Unknown Source)
at javax.swing.JComponent.setUI(Unknown Source)
at javax.swing.text.JTextComponent.setUI(Unknown Source)
at com.exe4j.runtime.util.DisplayTextArea.updateUI(DisplayTextArea.java:54)
at javax.swing.text.JTextComponent.<init>(Unknown Source)
at javax.swing.JTextArea.<init>(Unknown Source)
at javax.swing.JTextArea.<init>(Unknown Source)
at com.exe4j.runtime.util.DisplayTextArea.<init>(DisplayTextArea.java:20)
at com.exe4j.runtime.util.DisplayTextArea.<init>(DisplayTextArea.java:17)
at com.exe4j.runtime.util.InternalErrorFrame.setupControls(InternalErrorFrame.java:74)
at com.exe4j.runtime.util.InternalErrorFrame.init(InternalErrorFrame.java:65)
at com.exe4j.runtime.util.InternalErrorFrame.<init>(InternalErrorFrame.java:25)
at com.exe4j.runtime.LauncherEngine$1.run(LauncherEngine.java:112)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Jan 08, 2017 8:20:48 AM magelo.ms run
INFO: Automatic shutdown of the async connection
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Admin
Nbr post: 11455
Register: 5/4/01
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Posted: 1/13/17, 4:28 AM
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Hi guys,
You all seems to have some pretty exotic errors...
Can you try to un install Magelo Sync, redownload the installer and install it again to check if by any chance it fixes your issue.
Let me know how it goes.
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Registered User
Nbr post: 91
Register: 7/15/02
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Posted: 1/13/17, 8:00 AM
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half the ranked players are gone?
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Admin
Nbr post: 11455
Register: 5/4/01
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Posted: 1/13/17, 8:03 AM
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Kiillz, coud you please make an effort to post in the right topic...
> https://eq.magelo.com/forum/messages.jspa?topic=30974
As stated, indexation is ongoing and will take some time (a few hours) before all existing characters appear in the ranking.
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Registered User
Nbr post: 5
Register: 2/4/04
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Posted: 1/13/17, 9:26 AM
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un-installed and redone so this error now
Jan 13, 2017 10:24:50 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[22:24:50] [WARNING] Could not find: magelo-i18n []
[22:24:50] [INFO] Using magelo-i18n[en]
[22:24:50] [INFO] Using magelo-i18n[en_AU]
Jan 13, 2017 10:24:50 PM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to start application
com.magelo.update.launcher.Launcheb: An error occured while running module.
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:130)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.IllegalArgumentException: Invalid tags entry: timezone:GMT+08:00
at magelo.g4.b(g4.java:10)
at magelo.mS.f(mS.java:101)
at magelo.jr.b(jr.java:4)
at magelo.iv.main(iv.java:219)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
... 9 more
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Registered User
Nbr post: 3
Register: 7/7/02
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Posted: 1/17/17, 3:46 AM
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I am also having the same issues
Jan 17, 2017 4:45:05 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[16:45:05] [WARNING] Could not find: magelo-i18n []
[16:45:05] [INFO] Using magelo-i18n[en]
[16:45:05] [INFO] Using magelo-i18n[en_AU]
Jan 17, 2017 4:45:05 PM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to start application
com.magelo.update.launcher.Launcheb: An error occured while running module.
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:130)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.IllegalArgumentException: Invalid tags entry: timezone:GMT+08:00
at magelo.g4.b(g4.java:10)
at magelo.mS.f(mS.java:101)
at magelo.jr.b(jr.java:4)
at magelo.iv.main(iv.java:219)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
... 9 more
Jan 17, 2017 4:45:06 PM magelo.ms run
INFO: Automatic shutdown of the async connection
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Registered User
Nbr post: 3
Register: 7/7/02
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Posted: 1/19/17, 7:03 PM
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So Java did an update this morning so I uninstalled and reinstalled again.
Here are today's errors, the issue is still not fixed and I am getting really disappointed as a paying member 
Jan 20, 2017 7:59:27 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[07:59:27] [WARNING] Could not find: magelo-i18n []
[07:59:27] [INFO] Using magelo-i18n[en]
[07:59:27] [INFO] Using magelo-i18n[en_AU]
Jan 20, 2017 7:59:27 AM com.magelo.update.launcher.Launcher Launchea
SEVERE: Unable to start application
com.magelo.update.launcher.Launcheb: An error occured while running module.
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:130)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:98)
at com.magelo.update.launcher.Launcher.Launchea(Launcher.java:72)
at com.magelo.update.launcher.Launcher.main(Launcher.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:62)
at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101)
Caused by: java.lang.IllegalArgumentException: Invalid tags entry: timezone:GMT+08:00
at magelo.g4.b(g4.java:10)
at magelo.mS.f(mS.java:101)
at magelo.jr.b(jr.java:4)
at magelo.iv.main(iv.java:219)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.magelo.update.launcher.Launchee.Launchea(Launchee.java:11)
... 9 more
Jan 20, 2017 7:59:29 AM magelo.ms run
INFO: Automatic shutdown of the async connection
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