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Messages in topic: Only visible gear showing after sync
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 1/25/17, 5:28 PM

Hey Jelan,

Only my visible gear is showing after last Sync, see here:

https://eq.magelo.com/profile/533262

Thanks in advance.

Shelda
Shelda
Registered User

Nbr post: 87
Register: 12/23/02
Posted: 1/28/17, 6:15 PM

This seems corrected now, thanks!
Kiillz
Premium User

Nbr post: 89
Register: 7/15/02
Posted: 1/28/17, 9:47 PM

no its not corrected only non visibles showing.....really guys its something every other week now can we get this right ????? honestly all the errors and problems of late not just mine but plenty of others. frankly its aggravating now. the service isnt free for those that are paying and magelo issues are becoming a weekly occurrence.
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 1/30/17, 11:32 PM

Kiillz, you need to understand that this particular issue is pretty tricky to identify because I cant reproduce it at all on my end and even on yours, sometime it works and sometime it does not...

It's not a bug that I suddenly introduced on our side, something has changed with how the memory is managed on EQ side since the latest expansion which triggers this particular issue.

I though i had put enough safeguards to prevent this from happening but it looks like I will have to work on this once more.
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 1/30/17, 11:46 PM

Regarding the problem at hand, when you say visible gear, you mean your equipment right ? Meaning your inventory and bank becomes empty ?

How do you fix this ? I mean if you wait and re sync, does it fix the problem ? Do you have to zone in order to fix it ? Or maybe just restarting Magelo Sync does the trick.

Next time it happens, if you can try the above, it would help me better understand what is going on. Also please post your Magelo Sync log as it might contains some clues as well.

Thanks
Altreal1
Premium User

Nbr post: 220
Register: 1/16/07
Posted: 1/31/17, 2:03 PM

Generally, visible gear is the 8 pieces of equipment (Chest, legs, feet, arms, hands, wrist x 2 and helm) that change your appearance in game.
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 1/31/17, 8:02 PM

Yep i should have phrased my question differently.. I would be very surprised if only visible gear would be sync and not your rings for example as far as your equipped items are concerned but if that is the case, it is also pretty interesting.
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 2/8/17, 4:56 AM

I have added further checks to prevent this from happening. Please let me know how it goes.
darktanionn
Registered User

Nbr post: 4
Register: 4/17/13
Posted: 2/8/17, 4:50 PM

i synced my toon and now im not showing up in the rankings
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 2/8/17, 9:23 PM

Hi darktanionn,

Please avoid using another topic to discuss about a new issue you are encountering. Open a new topic

On your specific issue, I see that you are not premium anymore so my guess is your profile is not authentic anymore and therefore is not displayed in the default ranking. You can change the ranking to show non authentic profiles so you can see where you stand however.
Mabbu
Registered User

Nbr post: 7
Register: 2/8/17
Posted: 2/8/17, 11:19 PM



In game, Magelo reloaded. No option to sync. This is all I see.
Jelan
Admin

Nbr post: 11396
Register: 5/4/01
Posted: 2/8/17, 11:21 PM

Thanks for the screenshot Mabbu, on which server are you playing ?
Mabbu
Registered User

Nbr post: 7
Register: 2/8/17
Posted: 2/8/17, 11:22 PM

Phinigal Server.

I'm literally losing E-Peen every minute this isn't working. =(
aneia
Registered User

Nbr post: 1
Register: 10/30/07
Posted: 2/8/17, 11:25 PM

Dat is a sexy ogre. Someone needs to marry dat guy.
Mabbu
Registered User

Nbr post: 7
Register: 2/8/17
Posted: 2/8/17, 11:32 PM

Sorry last few posts should have been on this thread...

https://eq.magelo.com/forum/messages.jspa?topic=31171