Registered User
Nbr post: 3
Register: 1/15/12
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Posted: 2/8/17, 6:25 PM
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I get the:
Magelo Sync is trying to detect your currently logged character, please wait.
If your character doesn't appear after a few seconds, let us know using the support forum.
Letting you know!
It shows my characters zone and current target in the related tab. I had mulitple toons active on one computer. Tried again with just one character. Its still not detecting my character.
Thanks.
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Registered User
Nbr post: 7
Register: 2/7/11
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Posted: 2/8/17, 8:22 PM
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I am also having this issue. The zone shows up but my character never pops up with the sync button, no sync option. =\
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Premium User
Nbr post: 10
Register: 6/24/05
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Posted: 2/8/17, 8:25 PM
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Same problem, not syncing characters since the last patch.
Mezzman
Male Gnome Enchanter - Ragefire
Unguilded
https://eq.magelo.com/profile/3632893
This is one of the guys not syncing if you need an example.
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Registered User
Nbr post: 7
Register: 2/8/17
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Posted: 2/8/17, 8:50 PM
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Copy of my Error log:
Feb 08, 2017 8:48:45 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[20:48:45] [WARNING] Could not find: magelo-i18n []
[20:48:45] [INFO] Using magelo-i18n[en]
[20:48:45] [INFO] Using magelo-i18n[en_US]
[20:48:45] [INFO] Configuration initialisation
[20:48:45] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[20:48:45] [INFO] Windows 7 6.1 x86
[20:48:45] [INFO] Java version 1.8.0_121
[20:48:45] [INFO] America/New_York, en_US, windows-1252
[20:48:45] [INFO]
[20:48:45] [INFO] Services initialisation ...
[20:48:53] [INFO] Automatic user authentification...
[20:48:54] [INFO] Game Slots : 0 free of 0
[20:48:54] [INFO] User : Mabbu (REGISTERED)
[20:48:54] [INFO] Starting services...
[20:48:54] [INFO] Starting service : Content Synchronizer
[20:48:54] [INFO] Starting service : Deadlock Hunter
[20:48:55] [INFO] Starting service : Game session seeker
[20:48:56] [INFO] New game session detected : eqgame.exe[2624]
[20:48:58] [INFO] Creating Everquest game monitor
[20:48:58] [INFO] Starting game monitor : EverQuest 1.4.145
[20:48:59] [INFO] [Char] Step -2
[20:49:00] [INFO] [Char] Step -1
[20:49:00] [INFO] [Char] Step 0
[20:49:00] [INFO] [Char] Step 1
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 2/8/17, 9:27 PM
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Hi guys, thanks for the report, the issue is i now make sure Magelo Sync was able to read your inventory, bank and shared bank before even displaying the character with the sync button.
Is there any chance that you are playing on a progression server and for example, you dont have access to the shared bank feature ? Otherwise, I dont really understand why Magelo Sync is unable to read properly your inv, your bank and shared bank.
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Registered User
Nbr post: 7
Register: 2/8/17
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Posted: 2/8/17, 9:34 PM
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I am playing on progression, we do have shard bank, however we have 2 less inventory slots than live has, and 8 less regular bank slots than live.
That's10 inventory/bank spaces that all progression servers will not have. you're check is failing on those missing slots on progression likely.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 2/9/17, 12:06 AM
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Just patched Magelo Sync to give a little bit more details as to what is failing. Please restart Magelo Sync to get the update and let me know how it goes. If it does not work, please post your log. Thanks !
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Registered User
Nbr post: 7
Register: 2/8/17
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Posted: 2/9/17, 12:12 AM
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Working now,not sure what you did. Uninstalled completely magelo/java, reinstalled...rebooted. Did that whole cycle twice and its working. But you probably fixed it and I just made it worse lol. Either Way its working fine now.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 2/9/17, 1:28 AM
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Oky good to hear !
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Registered User
Nbr post: 3
Register: 1/15/12
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Posted: 2/9/17, 2:49 AM
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It works. Thanks!
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 2/10/17, 5:13 AM
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Good to hear !
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Premium User
Nbr post: 6
Register: 11/9/04
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Posted: 6/11/17, 10:24 PM
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I am getting this error as well. Would be glad to post an error log if someone would tell me how to find it.
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Admin
Nbr post: 11385
Register: 5/4/01
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Posted: 6/11/17, 11:22 PM
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hi iheart46,
Press CTRL + SHIFT + L when the focus is on Magelo Sync window.
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Registered User
Nbr post: 17
Register: 1/14/04
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Posted: 6/12/17, 1:29 AM
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The last couple of times I have tried to sync my characters, Magelo only identified 2 of the 3 I had running. First time I thought, it's only a fluke, or maybe it is something they already know about and are correcting, give them time.
I tried again tonight, and the same thing happened...not sure what to make of it. I went in and found the error log and am enclosing it for you....hopefully someone can figure this out soon?
Jun 12, 2017 1:08:51 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[01:08:51] [WARNING] Could not find: magelo-i18n []
[01:08:51] [INFO] Using magelo-i18n[en]
[01:08:51] [INFO] Using magelo-i18n[en_US]
[01:08:51] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[01:08:51] [INFO] Windows 7 6.1 amd64
[01:08:51] [INFO] Java version 1.8.0_131
[01:08:51] [INFO] America/New_York, en_US, windows-1252
[01:08:51] [INFO]
[01:08:51] [INFO] Services initialisation ...
[01:08:51] [INFO] Automatic user authentification...
[01:08:52] [INFO] Game Slots : 4 free of 8
[01:08:52] [INFO] User : Dulvarwen (PREMIUM)
[01:08:52] [INFO] Starting services...
[01:08:52] [INFO] Starting service : Content Synchronizer
[01:08:52] [INFO] Starting service : Deadlock Hunter
[01:08:53] [INFO] Starting service : Game session seeker
[01:08:54] [INFO] New game session detected : eqgame.exe[8788]
[01:08:54] [INFO] New game session detected : eqgame.exe[2516]
[01:08:54] [INFO] New game session detected : eqgame.exe[8312]
[01:08:56] [INFO] Creating Everquest game monitor
[01:08:56] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] Creating Everquest game monitor
[01:08:57] [INFO] Creating Everquest game monitor
[01:08:57] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 2
[01:08:58] [INFO] [Char] Step 3
[01:08:58] [INFO] [Char] Step 31
[01:08:58] [INFO] [Char] Step 32
[01:08:58] [INFO] [Char] Step 33
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 34
[01:08:58] [INFO] [Char] Step 35
[01:08:58] [INFO] [Char] Step 2
[01:08:58] [INFO] [Char] Step 3
[01:08:58] [INFO] [Char] Step 31
[01:08:58] [INFO] [Char] Step 32
[01:08:58] [INFO] [Char] Step 33
[01:08:59] [INFO] [Char] Step 34
[01:08:59] [INFO] [Char] Step 35
[01:09:00] [INFO] [Char] Step 36
[01:09:00] [INFO] [Char] Step 37
[01:09:00] [INFO] Shrouded: 0
[01:09:00] [INFO] [Char] Step 4
[01:09:00] [INFO] Sending game content to server...
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 194
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:00] [INFO] New detected game objects : 661
[01:09:01] [INFO] [Char] Step 36
[01:09:01] [INFO] [Char] Step 37
[01:09:01] [INFO] Shrouded: 0
[01:09:01] [INFO] [Char] Step 4
[01:09:01] [INFO] Game objects asked: 175
[01:09:02] [INFO] Sending game content to server...
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:02] [INFO] New detected game objects : 329
[01:09:02] [INFO] Game objects asked: 0
[01:09:31] [INFO] Syncing character 'Canidan'
[01:09:31] [INFO] Sending game content to server...
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:31] [INFO] New detected game objects : 0
[01:09:31] [INFO] Sending observations
[01:09:31] [INFO] Canidan has been synced successfully!
[01:09:31] [INFO] Syncing character 'Suediare'
[01:09:31] [INFO] Sending game content to server...
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:31] [INFO] New detected game objects : 0
[01:09:31] [INFO] Sending observations
[01:09:32] [INFO] Suediare has been synced successfully!
[01:09:52] [INFO] Sending game content to server...
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:52] [INFO] New detected game objects : 0
[01:09:52] [INFO] Sending observations
[01:09:56] [INFO] Stoping services...
[01:09:56] [INFO] Stoping service : Game session seeker
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping service : Content Synchronizer
[01:09:56] [INFO] Sending game content to server...
[01:09:56] [INFO] New detected game objects : 0
[01:09:56] [INFO] Sending observations
[01:09:56] [INFO] Stoping service : Deadlock Hunter
[01:09:56] [INFO] Closing Magelo Sync
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Premium User
Nbr post: 6
Register: 11/9/04
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Posted: 6/12/17, 7:01 PM
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Working now. No clue exactly why, but following is the exact process:
When I first started Magelo sync, EQ was at the character select screen (I had logged out of EQ and closed Magelo the night before, leaving it at the char select screen). After restarting Magelo and insuring it was the active window, I got the following log entries:
[2017-06-12 09:34:18] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-06-12 09:34:18] Windows 10 10.0 amd64
[2017-06-12 09:34:18] Java version 1.8.0_73
[2017-06-12 09:34:18] America/New_York, en_US, windows-1252
[2017-06-12 09:34:18]
[2017-06-12 09:34:18] Services initialisation ...
[2017-06-12 09:34:29] Automatic user authentification...
[2017-06-12 09:34:30] Game Slots : 0 free of 3
[2017-06-12 09:34:30] User : iheart46 (PREMIUM)
[2017-06-12 09:34:30] Starting services...
[2017-06-12 09:34:30] Starting service : Content Synchronizer
[2017-06-12 09:34:30] Starting service : Deadlock Hunter
[2017-06-12 09:34:31] Starting service : Game session seeker
[2017-06-12 09:34:32] New game session detected : eqgame.exe[8692]
[2017-06-12 09:34:33] Creating Everquest game monitor
[2017-06-12 09:34:33] Starting game monitor : EverQuest 1.5.3
[2017-06-12 09:34:50] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
I then selected the character I had been trying to sync and clicked Enter Game. That added the following log lines, but still did not recognize the character (though it did show the zone).
[2017-06-12 09:35:30] Sending game content to server...
[2017-06-12 09:35:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 0
[2017-06-12 09:35:30] New detected game objects : 0
[2017-06-12 09:35:30] Sending observations
[2017-06-12 09:35:47] [Char] Step -2
[2017-06-12 09:35:48] [Char] Step -1
[2017-06-12 09:35:49] [Char] Step 0
[2017-06-12 09:35:49] [Char] Step 1
[2017-06-12 09:37:15] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
At this point I decided to close EQ and restart it with Magelo already running (I usually start Magelo when EQ is already running). It surprised me, but I had to restart Magelo again before starting EQ, as it apparently shut down when I closed EQ). Anyway, once I got back into EQ (with Magelo up), it worked and produced the following additional log lines (no clue why this fixed it, as I did not delete and reinstall Magelo, but have not been able to sync since April till just now):
[2017-06-12 09:40:30] Sending game content to server...
[2017-06-12 09:40:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 29
[2017-06-12 09:40:30] New detected game objects : 29
[2017-06-12 09:40:30] Game objects asked: 29
[2017-06-12 09:40:31] Sending observations
[2017-06-12 09:42:12] Stoping game monitor : EverQuest
[2017-06-12 09:44:09] New game session detected : eqgame.exe[15400]
[2017-06-12 09:44:10] Creating Everquest game monitor
[2017-06-12 09:44:10] Starting game monitor : EverQuest 1.5.3
[2017-06-12 09:45:30] Sending game content to server...
[2017-06-12 09:45:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 29
[2017-06-12 09:45:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 0
[2017-06-12 09:45:30] New detected game objects : 0
[2017-06-12 09:45:30] Sending observations
[2017-06-12 09:50:30] Sending game content to server...
[2017-06-12 09:50:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 29
[2017-06-12 09:50:30] Detected game objects by GameMonitor (EverQuest 1.5.3) : 0
[2017-06-12 09:50:30] New detected game objects : 0
[2017-06-12 09:50:30] Sending observations
[2017-06-12 09:54:00] [Char] Step -2
[2017-06-12 09:54:01] [Char] Step -1
[2017-06-12 09:54:02] [Char] Step 0
[2017-06-12 09:54:02] [Char] Step 1
[2017-06-12 09:54:10] [Char] Step 2
[2017-06-12 09:54:10] [Char] Step 3
[2017-06-12 09:54:10] [Char] Step 31
[2017-06-12 09:54:10] [Char] Step 32
[2017-06-12 09:54:10] [Char] Step 33
[2017-06-12 09:54:10] [Char] Step 34
[2017-06-12 09:54:10] [Char] Step 35
[2017-06-12 09:54:12] [Char] Step 36
[2017-06-12 09:54:12] [Char] Step 37
[2017-06-12 09:54:12] Shrouded: 0
[2017-06-12 09:54:12] [Char] Step 4
[2017-06-12 09:54:12] Sending game content to server...
[2017-06-12 09:54:12] Detected game objects by GameMonitor (EverQuest 1.5.3) : 29
[2017-06-12 09:54:12] Detected game objects by GameMonitor (EverQuest 1.5.3) : 974
[2017-06-12 09:54:12] New detected game objects : 974
[2017-06-12 09:54:13] Game objects asked: 100
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