Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 2/19/17, 9:19 AM
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Hello Jelan.
This is getting too frequent.
I cannot sync my main character again. If my main is logged in when I fire up Magelo, it never detects her.
Here is the log:
Feb 19, 2017 8:17:27 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[08:17:27] [WARNING] Could not find: magelo-i18n []
[08:17:27] [INFO] Using magelo-i18n[en]
[08:17:27] [INFO] Using magelo-i18n[en_US]
[08:17:27] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[08:17:27] [INFO] Windows 10 10.0 amd64
[08:17:27] [INFO] Java version 1.8.0_121
[08:17:27] [INFO] America/Chicago, en_US, windows-1252
[08:17:27] [INFO]
[08:17:27] [INFO] Services initialisation ...
[08:17:27] [INFO] Automatic user authentification...
[08:17:28] [INFO] Game Slots : 2 free of 8
[08:17:28] [INFO] User : Shelda (PREMIUM)
[08:17:28] [INFO] Starting services...
[08:17:28] [INFO] Starting service : Content Synchronizer
[08:17:28] [INFO] Starting service : Deadlock Hunter
[08:17:29] [INFO] Starting service : Game session seeker
[08:17:31] [INFO] New game session detected : eqgame.exe[1080]
[08:17:31] [INFO] New game session detected : eqgame.exe[12816]
[08:17:32] [INFO] Creating Everquest game monitor
[08:17:32] [INFO] Starting game monitor : EverQuest 1.4.148
[08:17:32] [INFO] Creating Everquest game monitor
[08:17:32] [INFO] Starting game monitor : EverQuest 1.4.148
[08:17:33] [INFO] [Char] Step -2
[08:17:33] [INFO] [Char] Step -2
[08:17:34] [INFO] [Char] Step -1
[08:17:34] [INFO] [Char] Step 0
[08:17:34] [INFO] [Char] Step 1
[08:17:34] [INFO] [Char] Step -1
[08:17:34] [INFO] [Char] Step 0
[08:17:34] [INFO] [Char] Step 1
I have deleted the cache and reloaded to no avail. I have uninstalled and reinstalled to no avail.
Please advise.
Shelda
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 2/19/17, 9:20 AM
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Also, it detects the zone I am in, but that's as far as it goes.
Thanks,
Shelda
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Registered User
Nbr post: 3
Register: 10/28/16
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Posted: 2/19/17, 7:13 PM
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Same for me. It will detect zone and nothing else. Been this way for weeks. Or at times I get the "EQ has been patched". etc message after Magelo has been patched.
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Admin
Nbr post: 11387
Register: 5/4/01
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Posted: 2/20/17, 12:30 AM
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Hi Shelda,
I have pushed a little update to improve the workflow of reading character information.
Please give it a try and let me know how it goes.
Additionally, can you tell me if this happens only for a given character or for all your characters ?
Hi Goldaorx,
Please try again also and post your Magelo Sync log if it still does not work for you, thanks.
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 2/20/17, 3:35 PM
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For me, its mostly my main character, Shelda, my other machines and toons seem to work, but I haven't gone out of my way to test it on everybody.
I just reloaded magelo with my main logged in and same issue.
Feb 20, 2017 2:34:32 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[14:34:32] [WARNING] Could not find: magelo-i18n []
[14:34:32] [INFO] Using magelo-i18n[en]
[14:34:32] [INFO] Using magelo-i18n[en_US]
[14:34:32] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[14:34:32] [INFO] Windows 10 10.0 amd64
[14:34:32] [INFO] Java version 1.8.0_121
[14:34:32] [INFO] America/Chicago, en_US, windows-1252
[14:34:32] [INFO]
[14:34:32] [INFO] Services initialisation ...
[14:34:32] [INFO] Automatic user authentification...
[14:34:33] [INFO] Game Slots : 2 free of 8
[14:34:33] [INFO] User : Shelda (PREMIUM)
[14:34:33] [INFO] Starting services...
[14:34:33] [INFO] Starting service : Content Synchronizer
[14:34:33] [INFO] Starting service : Deadlock Hunter
[14:34:34] [INFO] Starting service : Game session seeker
[14:34:35] [INFO] New game session detected : eqgame.exe[1080]
[14:34:35] [INFO] Creating Everquest game monitor
[14:34:36] [INFO] Starting game monitor : EverQuest 1.4.149
[14:34:37] [INFO] [Char] Step -2
[14:34:37] [INFO] [Char] Step -1
[14:34:37] [INFO] [Char] Step 0
[14:34:37] [INFO] [Char] Step 1
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 2/21/17, 2:05 PM
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I tried again today and I have 2 boxes loaded on the same PC and only the other got loaded, my main (Shelda) still isn't being picked up.
Feb 21, 2017 1:03:26 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[13:03:26] [WARNING] Could not find: magelo-i18n []
[13:03:26] [INFO] Using magelo-i18n[en]
[13:03:26] [INFO] Using magelo-i18n[en_US]
[13:03:26] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[13:03:26] [INFO] Windows 10 10.0 amd64
[13:03:26] [INFO] Java version 1.8.0_121
[13:03:26] [INFO] America/Chicago, en_US, windows-1252
[13:03:26] [INFO]
[13:03:26] [INFO] Services initialisation ...
[13:03:26] [INFO] Automatic user authentification...
[13:03:27] [INFO] Game Slots : 2 free of 8
[13:03:27] [INFO] User : Shelda (PREMIUM)
[13:03:27] [INFO] Starting services...
[13:03:27] [INFO] Starting service : Content Synchronizer
[13:03:27] [INFO] Starting service : Deadlock Hunter
[13:03:28] [INFO] Starting service : Game session seeker
[13:03:29] [INFO] New game session detected : eqgame.exe[1080]
[13:03:29] [INFO] New game session detected : eqgame.exe[8244]
[13:03:30] [INFO] Creating Everquest game monitor
[13:03:30] [INFO] Starting game monitor : EverQuest 1.4.149
[13:03:30] [INFO] Creating Everquest game monitor
[13:03:30] [INFO] Starting game monitor : EverQuest 1.4.149
[13:03:31] [INFO] [Char] Step -2
[13:03:31] [INFO] [Char] Step -2
[13:03:32] [INFO] [Char] Step -1
[13:03:32] [INFO] [Char] Step 0
[13:03:32] [INFO] [Char] Step 1
[13:03:32] [INFO] [Char] Step 2
[13:03:32] [INFO] [Char] Step 3
[13:03:32] [INFO] [Char] Step 31
[13:03:32] [INFO] [Char] Step 32
[13:03:32] [INFO] [Char] Step 33
[13:03:32] [INFO] [Char] Step 34
[13:03:32] [INFO] [Char] Step 35
[13:03:32] [INFO] [Char] Step -1
[13:03:32] [INFO] [Char] Step 0
[13:03:32] [INFO] [Char] Step 1
[13:03:33] [INFO] [Char] Step 36
[13:03:33] [INFO] [Char] Step 37
[13:03:33] [INFO] Shrouded: 0
[13:03:33] [INFO] [Char] Step 4
[13:03:33] [INFO] Auto Synchronization triggered for 'Islene'
[13:03:33] [INFO] Syncing character 'Islene'
[13:03:33] [INFO] Sending game content to server...
[13:03:33] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 694
[13:03:33] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 1
[13:03:33] [INFO] New detected game objects : 695
[13:03:34] [INFO] Game objects asked: 183
[13:03:35] [INFO] Sending observations
[13:03:35] [INFO] 1 observations for GameMonitor (EverQuest 1.4.149)
[13:03:35] [INFO] Islene has been synced successfully!
[13:03:35] [INFO] Sending game content to server...
[13:03:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 694
[13:03:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 1
[13:03:35] [INFO] New detected game objects : 0
[13:04:27] [INFO] Sending game content to server...
[13:04:27] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 694
[13:04:27] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 1
[13:04:27] [INFO] New detected game objects : 0
[13:04:27] [INFO] Sending observations
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 2/23/17, 9:43 AM
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So, anything at all?
I really need to keep track of all these days without service and expect that my account and extra slots expiration date is pushed out that many more days.
I'm a fair guy and I know that bugs occur and such, but the last 6 months has been a nightmare for Magelo compared to the other years I've used it.
Anyway, appreciate some progress heads-up or something.
Thanks!
Shelda
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Admin
Nbr post: 11387
Register: 5/4/01
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Posted: 2/23/17, 12:01 PM
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Hi Shelda, I just sent you an email to follow up on your issue.
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 5/8/17, 3:18 PM
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Hey Jelan.
I have another character now, that won't sync, it detects their zone and that's it, it won't go any further. I've tried it on all 5 of my laptops and that character simply won't sync.
Are you aware of any issues on this?
Thanks,
Shelda
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 5/9/17, 2:58 PM
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May 09, 2017 1:52:27 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[13:52:27] [WARNING] Could not find: magelo-i18n []
[13:52:27] [INFO] Using magelo-i18n[en]
[13:52:27] [INFO] Using magelo-i18n[en_US]
[13:52:27] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[13:52:27] [INFO] Windows 7 6.1 amd64
[13:52:27] [INFO] Java version 1.8.0_131
[13:52:27] [INFO] America/Chicago, en_US, windows-1252
[13:52:27] [INFO]
[13:52:27] [INFO] Services initialisation ...
[13:52:28] [INFO] Automatic user authentification...
[13:52:28] [INFO] Game Slots : 1 free of 8
[13:52:28] [INFO] User : Shelda (PREMIUM)
[13:52:29] [INFO] Starting services...
[13:52:29] [INFO] Starting service : Content Synchronizer
[13:52:29] [INFO] Starting service : Deadlock Hunter
[13:52:30] [INFO] Starting service : Game session seeker
[13:52:31] [INFO] New game session detected : eqgame.exe[7424]
[13:52:32] [INFO] Creating Everquest game monitor
[13:52:32] [INFO] Starting game monitor : EverQuest 1.5.0
[13:53:03] [INFO] [Char] Step -2
[13:53:04] [INFO] [Char] Step -1
[13:53:04] [INFO] [Char] Step 0
[13:53:04] [INFO] [Char] Step 1
[13:53:06] [INFO] [Char] Step 2
[13:53:06] [INFO] [Char] Step 3
[13:53:29] [INFO] Sending game content to server...
[13:53:29] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.0) : 1
[13:53:29] [INFO] New detected game objects : 1
[13:53:29] [INFO] Game objects asked: 1
[13:53:29] [INFO] Sending observations
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 5/9/17, 10:24 PM
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Hello Jelan? How about a response please so we can get this resolved.
Thanks.
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Admin
Nbr post: 11387
Register: 5/4/01
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Posted: 5/10/17, 12:39 AM
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Sorry Shelda for the late feedback on this matter.
From the log I can tell that the issue is Magelo Sync is not able to read your bank information which is pretty weird and makes no sense to me.
Can you confirm that you are running Magelo Sync with 'Run this program as administrator' ?
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 5/10/17, 7:21 AM
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Yes, the problem is THIS toon, I can sync every other toon on every laptop I have, only this toon won't sync on ANY laptop I have.
I will check her bank for anything "odd" though as an alt, I likely have next to nothing there...
Thanks.
Shelda
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Registered User
Nbr post: 87
Register: 12/23/02
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Posted: 5/10/17, 7:53 AM
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Ok, I got sync to work by adding 1 thing to her bank, she has NOTHING in any bank slot (aside from shared bank), but her bank has nothing, so, clearly this is a bug you need to work out to take into account this possibility of an empty bank.
Thanks.
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Admin
Nbr post: 11387
Register: 5/4/01
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Posted: 5/10/17, 8:21 AM
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Ha that's a great find !
It's actually a regression in my code as i used to deal with empty bank just fine in the past. This should be fixed with the latest Magelo Sync update I just pushed.
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