Premium User
Nbr post: 11
Register: 3/6/04
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Posted: 3/6/17, 9:25 AM
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If I start Magelo with EQ already running it opens and fails to locate the running character or target. It does correctly detect the zone.
contents of the error log
Mar 06, 2017 7:09:07 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[07:09:07] [WARNING] Could not find: magelo-i18n []
[07:09:07] [INFO] Using magelo-i18n[en]
[07:09:07] [INFO] Using magelo-i18n[en_US]
[07:09:07] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[07:09:07] [INFO] Windows 10 10.0 amd64
[07:09:07] [INFO] Java version 1.8.0_121
[07:09:07] [INFO] America/Denver, en_US, windows-1252
[07:09:07] [INFO]
[07:09:07] [INFO] Services initialisation ...
[07:09:07] [INFO] Automatic user authentification...
[07:09:08] [INFO] Game Slots : 2 free of 3
[07:09:08] [INFO] User : arcos (PREMIUM)
[07:09:08] [INFO] Starting services...
[07:09:08] [INFO] Starting service : Content Synchronizer
[07:09:08] [INFO] Starting service : Deadlock Hunter
[07:09:09] [INFO] Starting service : Game session seeker
[07:09:10] [INFO] New game session detected : eqgame.exe[6108]
[07:09:11] [INFO] Creating Everquest game monitor
[07:09:11] [INFO] Starting game monitor : EverQuest 1.4.149
[07:09:12] [INFO] [Char] Step -2
[07:09:13] [INFO] [Char] Step -1
[07:09:13] [INFO] [Char] Step 0
[07:09:13] [INFO] [Char] Step 1
Logging the character out and back into EQ does not seem to help. Still get the attempting to locate your character screen.
If I shut down both the game and Magelo and then start Magelo - let Magelo launch the game – and then log into the same character it usually works and finds the character.
content of error log when it works
MMar 06, 2017 7:16:34 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[07:16:34] [WARNING] Could not find: magelo-i18n []
[07:16:34] [INFO] Using magelo-i18n[en]
[07:16:34] [INFO] Using magelo-i18n[en_US]
[07:16:34] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[07:16:34] [INFO] Windows 10 10.0 amd64
[07:16:34] [INFO] Java version 1.8.0_121
[07:16:34] [INFO] America/Denver, en_US, windows-1252
[07:16:34] [INFO]
[07:16:34] [INFO] Services initialisation ...
[07:16:34] [INFO] Automatic user authentification...
[07:16:35] [INFO] Game Slots : 2 free of 3
[07:16:35] [INFO] User : arcos (PREMIUM)
[07:16:35] [INFO] Starting services...
[07:16:35] [INFO] Starting service : Content Synchronizer
[07:16:35] [INFO] Starting service : Deadlock Hunter
[07:16:36] [INFO] Starting service : Game session seeker
[07:16:38] [INFO] Launching EQ 'C:\Program Files (x86)\Sony\EverQuest\Everquest.exe'
[07:16:47] [INFO] New game session detected : eqgame.exe[8488]
[07:16:48] [INFO] Creating Everquest game monitor
[07:16:48] [INFO] Starting game monitor : EverQuest 1.4.149
[07:17:35] [INFO] Sending game content to server...
[07:17:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 0
[07:17:35] [INFO] New detected game objects : 0
[07:17:35] [INFO] Sending observations
[07:18:05] [INFO] [Char] Step -2
[07:18:06] [INFO] [Char] Step -1
[07:18:06] [INFO] [Char] Step 0
[07:18:06] [INFO] [Char] Step 1
[07:18:13] [INFO] [Char] Step 2
[07:18:13] [INFO] [Char] Step 3
[07:18:13] [INFO] [Char] Step 31
[07:18:13] [INFO] [Char] Step 32
[07:18:13] [INFO] [Char] Step 33
[07:18:13] [INFO] [Char] Step 34
[07:18:13] [INFO] [Char] Step 35
[07:18:15] [INFO] [Char] Step 36
[07:18:15] [INFO] [Char] Step 37
[07:18:15] [INFO] Shrouded: 0
[07:18:15] [INFO] [Char] Step 4
[07:18:15] [INFO] Auto Synchronization triggered for 'Arcos'
[07:18:15] [INFO] Syncing character 'Arcos'
[07:18:16] [INFO] Sending game content to server...
[07:18:16] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 2385
[07:18:16] [INFO] New detected game objects : 2385
[07:18:22] [INFO] Game objects asked: 280
[07:18:22] [INFO] Sending observations
[07:18:22] [INFO] 1 observations for GameMonitor (EverQuest 1.4.149)
[07:18:24] [INFO] Arcos has been synced successfully!
[07:18:24] [INFO] Sending game content to server...
[07:18:24] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 2385
[07:18:24] [INFO] New detected game objects : 0
After several hours I tried to sync again and got an error while syncing
contents of error log starting with first abnormal entry which was 16 minutes before sync stopped working
[12:27:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3451
[12:27:35] [INFO] New detected game objects : 0
[12:27:35] [INFO] Sending observations
[12:31:00] [INFO] Could not fetch real estate contents
java.lang.NullPointerException
[12:32:35] [INFO] Sending game content to server...
[12:32:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3495
[12:32:35] [INFO] New detected game objects : 44
[12:32:35] [INFO] Game objects asked: 16
[12:32:36] [INFO] Sending observations
[12:32:36] [INFO] 1 observations for GameMonitor (EverQuest 1.4.149)
[12:37:35] [INFO] Sending game content to server...
[12:37:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3495
[12:37:35] [INFO] New detected game objects : 0
[12:37:35] [INFO] Sending observations
[12:42:35] [INFO] Sending game content to server...
[12:42:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3495
[12:42:35] [INFO] New detected game objects : 0
[12:42:35] [INFO] Sending observations
[12:47:35] [INFO] Sending game content to server...
[12:47:35] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3495
[12:47:35] [INFO] New detected game objects : 0
[12:47:35] [INFO] Sending observations
[12:48:31] [INFO] Auto Synchronization triggered for 'Arcos'
[12:48:31] [INFO] Syncing character 'Arcos'
[12:48:31] [INFO] Sending game content to server...
[12:48:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.149) : 3495
[12:48:31] [INFO] New detected game objects : 0
[12:48:31] [INFO] Sending observations
[12:48:32] [SEVERE] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[12:49:21] [INFO] Syncing character 'Arcos'
[12:49:21] [INFO] Sending game content to server...
After the error at 12:48:32 it just continued getting the same error over and over
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Registered User
Nbr post: 1
Register: 12/30/12
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Posted: 3/6/17, 7:57 PM
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Here are some more error logs for the devs.
Mar 06, 2017 6:55:08 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[18:55:08] [WARNING] Could not find: magelo-i18n []
[18:55:08] [INFO] Using magelo-i18n[en]
[18:55:08] [INFO] Using magelo-i18n[en_US]
[18:55:08] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[18:55:08] [INFO] Windows 10 10.0 amd64
[18:55:08] [INFO] Java version 1.8.0_111
[18:55:08] [INFO] America/Chicago, en_US, windows-1252
[18:55:08] [INFO]
[18:55:08] [INFO] Services initialisation ...
[18:55:09] [INFO] Automatic user authentification...
[18:55:10] [INFO] Game Slots : 1 free of 3
[18:55:10] [INFO] User : ekiph (PREMIUM)
[18:55:10] [INFO] Starting services...
[18:55:10] [INFO] Starting service : Content Synchronizer
[18:55:10] [INFO] Starting service : Deadlock Hunter
[18:55:11] [INFO] Starting service : Game session seeker
[18:55:12] [INFO] New game session detected : eqgame.exe[14508]
[18:55:12] [INFO] Creating Everquest game monitor
[18:55:12] [INFO] Starting game monitor : EverQuest 1.4.149
[18:55:13] [INFO] [Char] Step -2
[18:55:14] [INFO] [Char] Step -1
[18:55:15] [INFO] [Char] Step 0
[18:55:15] [INFO] [Char] Step 1
[18:55:35] [INFO] Stoping services...
[18:55:35] [INFO] Stoping service : Game session seeker
[18:55:35] [INFO] Stoping game monitor : EverQuest
[18:55:35] [INFO] Stoping service : Content Synchronizer
[18:55:35] [INFO] Sending game content to server...
[18:55:35] [INFO] New detected game objects : 0
[18:55:35] [INFO] Sending observations
[18:55:35] [INFO] Stoping service : Deadlock Hunter
[18:55:35] [INFO] Closing Magelo Sync
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Admin
Nbr post: 11398
Register: 5/4/01
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Posted: 3/8/17, 8:54 AM
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Thanks for the detailed report Ekiph !
I need to figure out why the character detection does not progress further than step 1 which is pretty weird by itself. And I cant reproduce this issue with any of my characters ever, so it's not trivial 
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Premium User
Nbr post: 11
Register: 3/6/04
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Posted: 5/22/17, 12:42 AM
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Still having this issue - I can only get sync to find my character when I start the game with magelo already running. If there is any info or log data I can send please let me know.
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Registered User
Nbr post: 3
Register: 10/28/16
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Posted: 5/26/17, 2:47 PM
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I am having a similar problem (have had this problem for months). As well as a "roll back" I finally get sync to work after dozens of tries, running as admin, not as admin, one account loaded in. When it finally does sync. The web page shows correct for a couple days then with no change on my end. Magelo sync not running your site changes the gear on my toon. Example .. going from sword and shield to 2h. With PS to no PS. Etc
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Registered User
Nbr post: 17
Register: 1/14/04
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Posted: 5/27/17, 12:30 AM
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Magelo will find 2 of my 3 characters I have loaded and running...
Below is the error log for when this happened....hope this helps in some way!
Please let me know if there is anything else I can provide that may be of service to you.
Thank you in advance for any and all assistance on this matter!
May 27, 2017 12:16:50 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[00:16:50] [WARNING] Could not find: magelo-i18n []
[00:16:50] [INFO] Using magelo-i18n[en]
[00:16:50] [INFO] Using magelo-i18n[en_US]
[00:16:50] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[00:16:50] [INFO] Windows 7 6.1 amd64
[00:16:50] [INFO] Java version 1.8.0_131
[00:16:50] [INFO] America/New_York, en_US, windows-1252
[00:16:50] [INFO]
[00:16:50] [INFO] Services initialisation ...
[00:16:51] [INFO] Automatic user authentification...
[00:16:51] [INFO] Game Slots : 4 free of 8
[00:16:51] [INFO] User : Dulvarwen (PREMIUM)
[00:16:51] [INFO] Starting services...
[00:16:51] [INFO] Starting service : Content Synchronizer
[00:16:51] [INFO] Starting service : Deadlock Hunter
[00:16:53] [INFO] Starting service : Game session seeker
[00:16:54] [INFO] New game session detected : eqgame.exe[8436]
[00:16:54] [INFO] New game session detected : eqgame.exe[5608]
[00:16:54] [INFO] New game session detected : eqgame.exe[7820]
[00:16:54] [INFO] Creating Everquest game monitor
[00:16:54] [INFO] Starting game monitor : EverQuest 1.5.3
[00:16:54] [INFO] Creating Everquest game monitor
[00:16:54] [INFO] Creating Everquest game monitor
[00:16:54] [INFO] Starting game monitor : EverQuest 1.5.3
[00:16:54] [INFO] Starting game monitor : EverQuest 1.5.3
[00:16:55] [INFO] [Char] Step -2
[00:16:55] [INFO] [Char] Step -2
[00:16:55] [INFO] [Char] Step -2
[00:16:56] [INFO] [Char] Step -1
[00:16:56] [INFO] [Char] Step 0
[00:16:56] [INFO] [Char] Step 1
[00:16:56] [INFO] [Char] Step -1
[00:16:56] [INFO] [Char] Step -1
[00:16:56] [INFO] [Char] Step 0
[00:16:56] [INFO] [Char] Step 0
[00:16:56] [INFO] [Char] Step 1
[00:16:56] [INFO] [Char] Step 1
[00:16:56] [INFO] [Char] Step 2
[00:16:56] [INFO] [Char] Step 2
[00:16:56] [INFO] [Char] Step 3
[00:16:56] [INFO] [Char] Step 3
[00:16:56] [INFO] [Char] Step 31
[00:16:56] [INFO] [Char] Step 31
[00:16:56] [INFO] [Char] Step 32
[00:16:56] [INFO] [Char] Step 32
[00:16:56] [INFO] [Char] Step 33
[00:16:56] [INFO] [Char] Step 33
[00:16:57] [INFO] [Char] Step 34
[00:16:57] [INFO] [Char] Step 35
[00:16:57] [INFO] [Char] Step 34
[00:16:57] [INFO] [Char] Step 35
[00:16:59] [INFO] [Char] Step 36
[00:16:59] [INFO] [Char] Step 37
[00:16:59] [INFO] Shrouded: 0
[00:16:59] [INFO] [Char] Step 4
[00:16:59] [INFO] Sending game content to server...
[00:16:59] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[00:16:59] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 179
[00:16:59] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 537
[00:16:59] [INFO] New detected game objects : 717
[00:16:59] [INFO] [Char] Step 36
[00:16:59] [INFO] [Char] Step 37
[00:16:59] [INFO] Shrouded: 0
[00:16:59] [INFO] [Char] Step 4
[00:17:00] [INFO] Game objects asked: 89
[00:17:00] [INFO] Sending game content to server...
[00:17:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[00:17:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 508
[00:17:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 537
[00:17:00] [INFO] New detected game objects : 329
[00:17:00] [INFO] Game objects asked: 0
[00:17:51] [INFO] Sending game content to server...
[00:17:51] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[00:17:51] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 508
[00:17:51] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 537
[00:17:51] [INFO] New detected game objects : 0
[00:17:51] [INFO] Sending observations
[00:20:06] [INFO] Browsing ' http://eq.magelo.com'
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Premium User
Nbr post: 11
Register: 3/6/04
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Posted: 7/5/17, 1:01 PM
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Just wondering if there has been any progress - I still have to start EQ using the sync window for it to find my character.
Arcos
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