Premium User
Nbr post: 8
Register: 4/20/02
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Posted: 3/20/17, 7:40 PM
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I did a Sync today - 3/20/17 and I am getting
"Unable to synchronize character"
Although when I check my character page, it is indeed updated.
Only error I see in the error.log is "Could not find: magelo-i18n"
Mar 20, 2017 7:32:29 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[19:32:29] [WARNING] Could not find: magelo-i18n []
[19:32:29] [INFO] Using magelo-i18n[en]
[19:32:29] [INFO] Using magelo-i18n[en_US]
[19:32:29] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[19:32:29] [INFO] Windows 10 10.0 amd64
[19:32:29] [INFO] Java version 1.8.0_121
[19:32:29] [INFO] America/New_York, en_US, windows-1252
[19:32:29] [INFO]
[19:32:29] [INFO] Services initialisation ...
[19:32:29] [INFO] Automatic user authentification...
[19:32:30] [INFO] Game Slots : 1 free of 3
[19:32:30] [INFO] User : Drakah (PREMIUM)
[19:32:30] [INFO] Starting services...
[19:32:30] [INFO] Starting service : Content Synchronizer
[19:32:30] [INFO] Starting service : Deadlock Hunter
[19:32:31] [INFO] Starting service : Game session seeker
[19:32:32] [INFO] Browsing ' http://eq.magelo.com'
[19:32:32] [INFO] New game session detected : eqgame.exe[10572]
[19:32:32] [INFO] Creating Everquest game monitor
[19:32:32] [INFO] Starting game monitor : EverQuest 1.4.150
[19:32:33] [INFO] [Char] Step -2
[19:32:34] [INFO] [Char] Step -1
[19:32:35] [INFO] [Char] Step 0
[19:32:35] [INFO] [Char] Step 1
[19:32:35] [INFO] [Char] Step 2
[19:32:35] [INFO] [Char] Step 3
[19:32:35] [INFO] [Char] Step 31
[19:32:35] [INFO] [Char] Step 32
[19:32:35] [INFO] [Char] Step 33
[19:32:35] [INFO] [Char] Step 34
[19:32:35] [INFO] [Char] Step 35
[19:32:37] [INFO] [Char] Step 36
[19:32:37] [INFO] [Char] Step 37
[19:32:37] [INFO] Shrouded: 0
[19:32:37] [INFO] [Char] Step 4
[19:32:37] [INFO] Sending game content to server...
[19:32:37] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.150) : 1226
[19:32:37] [INFO] New detected game objects : 1226
[19:32:37] [INFO] Game objects asked: 49
[19:33:30] [INFO] Sending game content to server...
[19:33:30] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.150) : 1249
[19:33:30] [INFO] New detected game objects : 23
[19:33:30] [INFO] Game objects asked: 23
[19:33:30] [INFO] Sending observations
[19:33:30] [INFO] 1 observations for GameMonitor (EverQuest 1.4.150)
[19:34:10] [INFO] Stoping services...
[19:34:10] [INFO] Stoping service : Game session seeker
[19:34:10] [INFO] Stoping game monitor : EverQuest
[19:34:10] [INFO] Stoping service : Content Synchronizer
[19:34:10] [INFO] Sending game content to server...
[19:34:10] [INFO] New detected game objects : 0
[19:34:10] [INFO] Sending observations
[19:34:10] [INFO] Stoping service : Deadlock Hunter
[19:34:10] [INFO] Closing Magelo Sync
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Regards,
Brian K Haines (Drakah)
shakahr.com
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 3/20/17, 11:03 PM
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So if there is no error in the Magelo Sync log, it means the error is happening on the server and I should have a trace in our log. Let me have a look and get back to you shortly.
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 3/26/17, 10:42 PM
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Hi,
May I ask you to give it another try and please let me know once you do so I will have a closer look at what happened on the server. Thanks in advance.
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Premium User
Nbr post: 8
Register: 4/20/02
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Posted: 3/26/17, 10:47 PM
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Now it won't show me the sync button at all.
It does always gives me the popup for UAC control, assuming that is normal.
Windows 10.
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Regards,
Brian K Haines (Drakah)
shakahr.com
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 3/26/17, 10:54 PM
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Hi Brian,
I just sent you an email to follow up on your issue.
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Premium User
Nbr post: 8
Register: 4/20/02
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Posted: 3/26/17, 11:00 PM
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My main character Drakah, doesnt get the sync button at all as of today.
My dual box on other computer, Drakaz, has the sync bu tton, but I got an error again.
Error: Unable to sync character
An error has occurred during the synchronization. Please try again later.
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Regards,
Brian K Haines (Drakah)
shakahr.com
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Admin
Nbr post: 11496
Register: 5/4/01
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Posted: 3/26/17, 11:04 PM
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Ha cool, I will focus on Drakaz issue first then. Let me dig into the logs and find out what happened. Getting back to you shortly.
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