Premium User
Nbr post: 17
Register: 1/13/02
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Posted: 4/29/17, 12:31 AM
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I get "An error has occurred during synchronization, try again later" No other information.
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Premium User
Nbr post: 7
Register: 3/12/10
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Posted: 4/29/17, 10:30 AM
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Same message, error during synch, try again later.
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Premium User
Nbr post: 10
Register: 2/20/05
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Posted: 4/29/17, 1:31 PM
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same here "une erreur est survenue pendant la synchronisation. Merci d'essayer de nouveau ultérieurement."
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Premium User
Nbr post: 15
Register: 8/25/08
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Posted: 4/29/17, 3:55 PM
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Same issue with me no matter what toon/toons I try to sinc. I have tried one logged in I have tried three logged in.
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Premium User
Nbr post: 15
Register: 8/25/08
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Posted: 4/29/17, 3:59 PM
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Apr 29, 2017 3:51:52 PM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[15:51:52] [WARNING] Could not find: magelo-i18n []
[15:51:52] [INFO] Using magelo-i18n[en]
[15:51:52] [INFO] Using magelo-i18n[en_US]
[15:51:52] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[15:51:52] [INFO] Windows 10 10.0 amd64
[15:51:52] [INFO] Java version 1.8.0_131
[15:51:52] [INFO] America/New_York, en_US, windows-1252
[15:51:52] [INFO]
[15:51:52] [INFO] Services initialisation ...
[15:51:59] [INFO] Automatic user authentification...
[15:52:00] [INFO] Game Slots : 0 free of 3
[15:52:00] [INFO] User : edsarto (PREMIUM)
[15:52:00] [INFO] Starting services...
[15:52:00] [INFO] Starting service : Content Synchronizer
[15:52:00] [INFO] Starting service : Deadlock Hunter
[15:52:01] [INFO] Starting service : Game session seeker
[15:52:02] [INFO] New game session detected : eqgame.exe[9192]
[15:52:02] [INFO] New game session detected : eqgame.exe[1976]
[15:52:02] [INFO] New game session detected : eqgame.exe[3572]
[15:52:04] [INFO] Creating Everquest game monitor
[15:52:04] [INFO] Starting game monitor : EverQuest 1.4.153
[15:52:04] [INFO] Creating Everquest game monitor
[15:52:04] [INFO] Creating Everquest game monitor
[15:52:04] [INFO] Starting game monitor : EverQuest 1.4.153
[15:52:04] [INFO] Starting game monitor : EverQuest 1.4.153
[15:52:05] [INFO] [Char] Step -2
[15:52:05] [INFO] [Char] Step -2
[15:52:05] [INFO] [Char] Step -2
[15:52:06] [INFO] [Char] Step -1
[15:52:06] [INFO] [Char] Step 0
[15:52:06] [INFO] [Char] Step 1
[15:52:06] [INFO] [Char] Step -1
[15:52:06] [INFO] [Char] Step 0
[15:52:06] [INFO] [Char] Step 1
[15:52:06] [INFO] [Char] Step -1
[15:52:06] [INFO] [Char] Step 0
[15:52:06] [INFO] [Char] Step 1
[15:52:06] [INFO] [Char] Step 2
[15:52:06] [INFO] [Char] Step 3
[15:52:06] [INFO] [Char] Step 31
[15:52:06] [INFO] [Char] Step 32
[15:52:06] [INFO] [Char] Step 33
[15:52:06] [INFO] [Char] Step 34
[15:52:06] [INFO] [Char] Step 35
[15:52:06] [INFO] [Char] Step 2
[15:52:06] [INFO] [Char] Step 3
[15:52:06] [INFO] [Char] Step 31
[15:52:06] [INFO] [Char] Step 32
[15:52:06] [INFO] [Char] Step 33
[15:52:06] [INFO] [Char] Step 34
[15:52:06] [INFO] [Char] Step 35
[15:52:06] [INFO] [Char] Step 2
[15:52:06] [INFO] [Char] Step 3
[15:52:06] [INFO] [Char] Step 31
[15:52:06] [INFO] [Char] Step 32
[15:52:06] [INFO] [Char] Step 33
[15:52:07] [INFO] [Char] Step 34
[15:52:07] [INFO] [Char] Step 35
[15:52:16] [INFO] [Char] Step 36
[15:52:16] [INFO] [Char] Step 37
[15:52:16] [INFO] Shrouded: 0
[15:52:16] [INFO] [Char] Step 4
[15:52:16] [INFO] Sending game content to server...
[15:52:16] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:52:16] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 575
[15:52:16] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 979
[15:52:16] [INFO] New detected game objects : 2038
[15:52:18] [INFO] [Char] Step 36
[15:52:18] [INFO] [Char] Step 37
[15:52:18] [INFO] Shrouded: 0
[15:52:18] [INFO] [Char] Step 4
[15:52:19] [INFO] [Char] Step 36
[15:52:19] [INFO] [Char] Step 37
[15:52:19] [INFO] Shrouded: 0
[15:52:19] [INFO] [Char] Step 4
[15:52:21] [INFO] Game objects asked: 302
[15:52:22] [INFO] Sending game content to server...
[15:52:22] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:52:22] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:52:22] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1267
[15:52:22] [INFO] New detected game objects : 590
[15:52:23] [INFO] Game objects asked: 0
[15:52:23] [INFO] Sending game content to server...
[15:52:23] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:52:23] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:52:23] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1267
[15:52:23] [INFO] New detected game objects : 0
[15:52:49] [INFO] Syncing character 'Edsarto'
[15:52:49] [INFO] Sending game content to server...
[15:52:49] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:52:49] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:52:49] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1268
[15:52:49] [INFO] New detected game objects : 1
[15:52:49] [INFO] Game objects asked: 1
[15:52:49] [INFO] Sending observations
[15:52:49] [INFO] 1 observations for GameMonitor (EverQuest 1.4.153)
[15:52:49] [INFO] 2 observations for GameMonitor (EverQuest 1.4.153)
[15:52:50] [SEVERE] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[15:53:00] [INFO] Sending game content to server...
[15:53:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:53:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:53:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1268
[15:53:00] [INFO] New detected game objects : 0
[15:53:00] [INFO] Sending observations
[15:53:06] [INFO] Syncing character 'Edssarto'
[15:53:06] [INFO] Sending game content to server...
[15:53:06] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:53:06] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:53:06] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1268
[15:53:06] [INFO] New detected game objects : 0
[15:53:06] [INFO] Sending observations
[15:53:06] [SEVERE] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[15:53:13] [INFO] Syncing character 'Edsarttos'
[15:53:13] [INFO] Sending game content to server...
[15:53:13] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 484
[15:53:13] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 877
[15:53:13] [INFO] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1268
[15:53:13] [INFO] New detected game objects : 0
[15:53:13] [INFO] Sending observations
[15:53:14] [SEVERE] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[15:53:21] [INFO] Stoping services...
[15:53:21] [INFO] Stoping service : Game session seeker
[15:53:21] [INFO] Stoping game monitor : EverQuest
[15:53:21] [INFO] Stoping game monitor : EverQuest
[15:53:21] [INFO] Stoping game monitor : EverQuest
[15:53:21] [INFO] Stoping service : Content Synchronizer
[15:53:21] [INFO] Sending game content to server...
[15:53:21] [INFO] New detected game objects : 0
[15:53:21] [INFO] Sending observations
[15:53:21] [INFO] Stoping service : Deadlock Hunter
[15:53:23] [INFO] Stoping services...
[15:53:23] [INFO] Sending game content to server...
[15:53:23] [INFO] New detected game objects : 0
[15:53:23] [INFO] Sending observations
[15:53:23] [INFO] Closing Magelo Sync
Apr 29, 2017 3:53:23 PM magelo.ms run
INFO: Automatic shutdown of the async connection
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Premium User
Nbr post: 17
Register: 1/13/02
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Posted: 4/29/17, 4:22 PM
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OK, found where the log is, looks like a null pointer error.
[2017-04-28 22:26:47] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-04-28 22:26:47] Windows 7 6.1 amd64
[2017-04-28 22:26:47] Java version 1.8.0_131
[2017-04-28 22:26:47] America/Denver, en_US, windows-1252
[2017-04-28 22:26:47]
[2017-04-28 22:26:47] Services initialisation ...
[2017-04-28 22:29:16] Automatic user authentification...
[2017-04-28 22:29:17] Game Slots : 0 free of 3
[2017-04-28 22:29:17] User : GraemeFaelban (PREMIUM)
[2017-04-28 22:29:17] Starting services...
[2017-04-28 22:29:17] Starting service : Content Synchronizer
[2017-04-28 22:29:17] Starting service : Deadlock Hunter
[2017-04-28 22:29:18] Starting service : Game session seeker
[2017-04-28 22:29:19] New game session detected : eqgame.exe[3604]
[2017-04-28 22:29:49] Creating Everquest game monitor
[2017-04-28 22:29:49] Starting game monitor : EverQuest 1.4.153
[2017-04-28 22:29:50] [Char] Step -2
[2017-04-28 22:29:51] [Char] Step -1
[2017-04-28 22:29:52] [Char] Step 0
[2017-04-28 22:29:52] [Char] Step 1
[2017-04-28 22:29:52] [Char] Step 2
[2017-04-28 22:29:52] [Char] Step 3
[2017-04-28 22:29:52] [Char] Step 31
[2017-04-28 22:29:52] [Char] Step 32
[2017-04-28 22:29:52] [Char] Step 33
[2017-04-28 22:29:52] [Char] Step 34
[2017-04-28 22:29:52] [Char] Step 35
[2017-04-28 22:29:54] [Char] Step 36
[2017-04-28 22:29:54] [Char] Step 37
[2017-04-28 22:29:54] Shrouded: 0
[2017-04-28 22:29:54] [Char] Step 4
[2017-04-28 22:29:54] Sending game content to server...
[2017-04-28 22:29:54] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1545
[2017-04-28 22:29:54] New detected game objects : 1545
[2017-04-28 22:29:58] Game objects asked: 264
[2017-04-28 22:30:17] Sending game content to server...
[2017-04-28 22:30:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1545
[2017-04-28 22:30:17] New detected game objects : 0
[2017-04-28 22:30:17] Sending observations
[2017-04-28 22:30:17] 1 observations for GameMonitor (EverQuest 1.4.153)
[2017-04-28 22:30:18] Syncing character 'Graeme'
[2017-04-28 22:30:18] Sending game content to server...
[2017-04-28 22:30:18] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1545
[2017-04-28 22:30:18] New detected game objects : 0
[2017-04-28 22:30:18] Sending observations
[2017-04-28 22:30:19] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[2017-04-28 22:35:17] Sending game content to server...
[2017-04-28 22:35:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1579
[2017-04-28 22:35:17] New detected game objects : 20
[2017-04-28 22:35:18] Game objects asked: 20
[2017-04-28 22:35:18] Sending observations
[2017-04-28 22:40:17] Sending game content to server...
[2017-04-28 22:40:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1579
[2017-04-28 22:40:17] New detected game objects : 0
[2017-04-28 22:40:17] Sending observations
[2017-04-28 22:45:17] Sending game content to server...
[2017-04-28 22:45:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1580
[2017-04-28 22:45:17] New detected game objects : 1
[2017-04-28 22:45:17] Game objects asked: 0
[2017-04-28 22:45:17] Sending observations
[2017-04-28 22:45:51] New game session detected : eqgame.exe[4948]
[2017-04-28 22:46:03] Creating Everquest game monitor
[2017-04-28 22:46:03] Starting game monitor : EverQuest 1.4.153
[2017-04-28 22:47:48] [Char] Step -2
[2017-04-28 22:47:48] [Char] Step -1
[2017-04-28 22:47:49] [Char] Step 0
[2017-04-28 22:47:49] [Char] Step 1
[2017-04-28 22:47:49] null
java.lang.NullPointerException
at magelo.Qef.Qg(Qef.java:508)
at magelo.Qef.i(Qef.java:368)
at magelo.jz.a(jz.java:21)
at magelo.jz.run(jz.java:9)
at java.lang.Thread.run(Unknown Source)
[2017-04-28 22:47:52] [Char] Step 2
[2017-04-28 22:47:52] [Char] Step 3
[2017-04-28 22:47:52] [Char] Step 31
[2017-04-28 22:47:52] [Char] Step 32
[2017-04-28 22:47:52] [Char] Step 33
[2017-04-28 22:47:52] [Char] Step 34
[2017-04-28 22:47:52] [Char] Step 35
[2017-04-28 22:47:54] [Char] Step 36
[2017-04-28 22:47:54] [Char] Step 37
[2017-04-28 22:47:54] Shrouded: 0
[2017-04-28 22:47:54] [Char] Step 4
[2017-04-28 22:47:54] Sending game content to server...
[2017-04-28 22:47:54] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1580
[2017-04-28 22:47:54] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1052
[2017-04-28 22:47:54] New detected game objects : 1052
[2017-04-28 22:47:56] Game objects asked: 115
[2017-04-28 22:49:01] Syncing character 'Graenite'
[2017-04-28 22:49:01] Sending game content to server...
[2017-04-28 22:49:01] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1580
[2017-04-28 22:49:01] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1052
[2017-04-28 22:49:01] New detected game objects : 0
[2017-04-28 22:49:01] Sending observations
[2017-04-28 22:49:01] 1 observations for GameMonitor (EverQuest 1.4.153)
[2017-04-28 22:49:01] Impossible de synchroniser les personnages
magelo.aS: Unable to synchronize character.
[2017-04-28 22:50:17] Sending game content to server...
[2017-04-28 22:50:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1605
[2017-04-28 22:50:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1098
[2017-04-28 22:50:17] New detected game objects : 56
[2017-04-28 22:50:18] Game objects asked: 56
[2017-04-28 22:50:18] Sending observations
[2017-04-28 22:51:31] Using fallback for CS (_failed)
[2017-04-28 22:51:54] Using fallback for CS (_failed)
[2017-04-28 22:55:17] Sending game content to server...
[2017-04-28 22:55:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1768
[2017-04-28 22:55:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1125
[2017-04-28 22:55:17] New detected game objects : 190
[2017-04-28 22:55:18] Game objects asked: 190
[2017-04-28 22:55:19] Sending observations
[2017-04-28 23:00:17] Sending game content to server...
[2017-04-28 23:00:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1768
[2017-04-28 23:00:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1125
[2017-04-28 23:00:17] New detected game objects : 0
[2017-04-28 23:00:17] Sending observations
[2017-04-28 23:05:17] Sending game content to server...
[2017-04-28 23:05:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1768
[2017-04-28 23:05:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1125
[2017-04-28 23:05:17] New detected game objects : 0
[2017-04-28 23:05:17] Sending observations
[2017-04-28 23:10:17] Sending game content to server...
[2017-04-28 23:10:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1775
[2017-04-28 23:10:17] Detected game objects by GameMonitor (EverQuest 1.4.153) : 1125
[2017-04-28 23:10:17] New detected game objects : 5
[2017-04-28 23:10:17] Game objects asked: 5
[2017-04-28 23:10:17] Sending observations
[2017-04-28 23:15:03] Stoping services...
[2017-04-28 23:15:03] Stoping service : Game session seeker
[2017-04-28 23:15:03] Stoping game monitor : EverQuest
[2017-04-28 23:15:03] Stoping game monitor : EverQuest
[2017-04-28 23:15:03] Stoping service : Content Synchronizer
[2017-04-28 23:15:03] Sending game content to server...
[2017-04-28 23:15:03] New detected game objects : 0
[2017-04-28 23:15:03] Sending observations
[2017-04-28 23:15:03] Stoping service : Deadlock Hunter
[2017-04-28 23:15:03] Closing Magelo Sync
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Premium User
Nbr post: 17
Register: 1/13/02
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Posted: 5/1/17, 11:49 PM
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I tried uninstalling and reinstalling, still no go, same error, can't sync anymore. Not much point to my premium membership if I can't sync.
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Premium User
Nbr post: 17
Register: 1/13/02
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Posted: 5/2/17, 3:38 AM
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I tried downrevving my JRE also, as that had recently updated. no help. I did find that I could sync one of my characters, but not Graeme or Graenite. Anything happenning with this issue? I see I am not alone in having this problem.
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Premium User
Nbr post: 17
Register: 1/13/02
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Posted: 5/4/17, 11:36 PM
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With the latest patch to magelo sync it appears to be fixed, was just able to sync again.
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Admin
Nbr post: 11388
Register: 5/4/01
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Posted: 5/10/17, 12:42 AM
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Yep I fixed the issue yesterday, thanks guys for your patience in this matter.
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