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Messages in topic: Character not appearing in Magelo Sync
nickpr
Registered User

Nbr post: 5
Register: 4/14/07
Posted: 6/10/17, 12:16 PM

Hi there, I have 5 accounts and want to sync 3 of them. However, 1 of them never appears in the list under 'Others'. Even if I log off all other accounts, and leave just this 1 account running, it still won't show. I've tried zoning and restarting the program, but no effect.
Dulvarwen
Registered User

Nbr post: 17
Register: 1/14/04
Posted: 6/12/17, 6:07 PM

Message copied from another heading...can't remember which one...sorry!!

The last couple of times I have tried to sync my characters, Magelo only identified 2 of the 3 I had running. First time I thought, it's only a fluke, or maybe it is something they already know about and are correcting, give them time.

I tried again tonight, and the same thing happened...not sure what to make of it. I went in and found the error log and am enclosing it for you....hopefully someone can figure this out soon?



Jun 12, 2017 1:08:51 AM magelo.f7 a
INFO: Using an HTTP connection to Sentry.
[01:08:51] [WARNING] Could not find: magelo-i18n []
[01:08:51] [INFO] Using magelo-i18n[en]
[01:08:51] [INFO] Using magelo-i18n[en_US]
[01:08:51] [INFO] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[01:08:51] [INFO] Windows 7 6.1 amd64
[01:08:51] [INFO] Java version 1.8.0_131
[01:08:51] [INFO] America/New_York, en_US, windows-1252
[01:08:51] [INFO]
[01:08:51] [INFO] Services initialisation ...
[01:08:51] [INFO] Automatic user authentification...
[01:08:52] [INFO] Game Slots : 4 free of 8
[01:08:52] [INFO] User : Dulvarwen (PREMIUM)
[01:08:52] [INFO] Starting services...
[01:08:52] [INFO] Starting service : Content Synchronizer
[01:08:52] [INFO] Starting service : Deadlock Hunter
[01:08:53] [INFO] Starting service : Game session seeker
[01:08:54] [INFO] New game session detected : eqgame.exe[8788]
[01:08:54] [INFO] New game session detected : eqgame.exe[2516]
[01:08:54] [INFO] New game session detected : eqgame.exe[8312]
[01:08:56] [INFO] Creating Everquest game monitor
[01:08:56] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] Creating Everquest game monitor
[01:08:57] [INFO] Creating Everquest game monitor
[01:08:57] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] Starting game monitor : EverQuest 1.5.3
[01:08:57] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -2
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 2
[01:08:58] [INFO] [Char] Step 3
[01:08:58] [INFO] [Char] Step 31
[01:08:58] [INFO] [Char] Step 32
[01:08:58] [INFO] [Char] Step 33
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step -1
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 0
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 1
[01:08:58] [INFO] [Char] Step 34
[01:08:58] [INFO] [Char] Step 35
[01:08:58] [INFO] [Char] Step 2
[01:08:58] [INFO] [Char] Step 3
[01:08:58] [INFO] [Char] Step 31
[01:08:58] [INFO] [Char] Step 32
[01:08:58] [INFO] [Char] Step 33
[01:08:59] [INFO] [Char] Step 34
[01:08:59] [INFO] [Char] Step 35
[01:09:00] [INFO] [Char] Step 36
[01:09:00] [INFO] [Char] Step 37
[01:09:00] [INFO] Shrouded: 0
[01:09:00] [INFO] [Char] Step 4
[01:09:00] [INFO] Sending game content to server...
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 194
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:00] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:00] [INFO] New detected game objects : 661
[01:09:01] [INFO] [Char] Step 36
[01:09:01] [INFO] [Char] Step 37
[01:09:01] [INFO] Shrouded: 0
[01:09:01] [INFO] [Char] Step 4
[01:09:01] [INFO] Game objects asked: 175
[01:09:02] [INFO] Sending game content to server...
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:02] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:02] [INFO] New detected game objects : 329
[01:09:02] [INFO] Game objects asked: 0
[01:09:31] [INFO] Syncing character 'Canidan'
[01:09:31] [INFO] Sending game content to server...
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:31] [INFO] New detected game objects : 0
[01:09:31] [INFO] Sending observations
[01:09:31] [INFO] Canidan has been synced successfully!
[01:09:31] [INFO] Syncing character 'Suediare'
[01:09:31] [INFO] Sending game content to server...
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:31] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:31] [INFO] New detected game objects : 0
[01:09:31] [INFO] Sending observations
[01:09:32] [INFO] Suediare has been synced successfully!
[01:09:52] [INFO] Sending game content to server...
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 523
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 466
[01:09:52] [INFO] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[01:09:52] [INFO] New detected game objects : 0
[01:09:52] [INFO] Sending observations
[01:09:56] [INFO] Stoping services...
[01:09:56] [INFO] Stoping service : Game session seeker
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping game monitor : EverQuest
[01:09:56] [INFO] Stoping service : Content Synchronizer
[01:09:56] [INFO] Sending game content to server...
[01:09:56] [INFO] New detected game objects : 0
[01:09:56] [INFO] Sending observations
[01:09:56] [INFO] Stoping service : Deadlock Hunter
[01:09:56] [INFO] Closing Magelo Sync

It has been several days since I last reported this issue...I tried to sync my characters again and all but 1, I have 3 toons running at the same time, appears in the sync window...I have again brought you the error log for today, 17June2017.

[2017-06-17 14:06:33] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-06-17 14:06:33] Windows 7 6.1 amd64
[2017-06-17 14:06:33] Java version 1.8.0_131
[2017-06-17 14:06:33] America/New_York, en_US, windows-1252
[2017-06-17 14:06:33]
[2017-06-17 14:06:33] Services initialisation ...
[2017-06-17 14:06:33] Automatic user authentification...
[2017-06-17 14:06:34] Game Slots : 4 free of 8
[2017-06-17 14:06:34] User : Dulvarwen (PREMIUM)
[2017-06-17 14:06:34] Starting services...
[2017-06-17 14:06:34] Starting service : Content Synchronizer
[2017-06-17 14:06:34] Starting service : Deadlock Hunter
[2017-06-17 14:06:35] Starting service : Game session seeker
[2017-06-17 14:06:36] New game session detected : eqgame.exe[8788]
[2017-06-17 14:06:36] New game session detected : eqgame.exe[2516]
[2017-06-17 14:06:36] New game session detected : eqgame.exe[8312]
[2017-06-17 14:06:37] Creating Everquest game monitor
[2017-06-17 14:06:37] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:06:38] Creating Everquest game monitor
[2017-06-17 14:06:38] Creating Everquest game monitor
[2017-06-17 14:06:38] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:06:38] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:06:38] [Char] Step -2
[2017-06-17 14:06:39] [Char] Step -2
[2017-06-17 14:06:39] [Char] Step -2
[2017-06-17 14:06:39] [Char] Step -1
[2017-06-17 14:06:39] [Char] Step 0
[2017-06-17 14:06:39] [Char] Step 1
[2017-06-17 14:06:39] [Char] Step 2
[2017-06-17 14:06:39] [Char] Step 3
[2017-06-17 14:06:39] [Char] Step 31
[2017-06-17 14:06:39] [Char] Step 32
[2017-06-17 14:06:39] [Char] Step 33
[2017-06-17 14:06:39] [Char] Step 34
[2017-06-17 14:06:39] [Char] Step 35
[2017-06-17 14:06:40] [Char] Step -1
[2017-06-17 14:06:40] [Char] Step 0
[2017-06-17 14:06:40] [Char] Step 1
[2017-06-17 14:06:40] [Char] Step -1
[2017-06-17 14:06:40] [Char] Step 0
[2017-06-17 14:06:40] [Char] Step 1
[2017-06-17 14:06:40] [Char] Step 2
[2017-06-17 14:06:40] [Char] Step 3
[2017-06-17 14:06:40] [Char] Step 31
[2017-06-17 14:06:40] [Char] Step 32
[2017-06-17 14:06:40] [Char] Step 33
[2017-06-17 14:06:40] [Char] Step 34
[2017-06-17 14:06:40] [Char] Step 35
[2017-06-17 14:06:41] [Char] Step 36
[2017-06-17 14:06:41] [Char] Step 37
[2017-06-17 14:06:41] Shrouded: 0
[2017-06-17 14:06:41] [Char] Step 4
[2017-06-17 14:06:41] Sending game content to server...
[2017-06-17 14:06:41] Detected game objects by GameMonitor (EverQuest 1.5.3) : 193
[2017-06-17 14:06:41] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-17 14:06:41] Detected game objects by GameMonitor (EverQuest 1.5.3) : 486
[2017-06-17 14:06:41] New detected game objects : 680
[2017-06-17 14:06:42] [Char] Step 36
[2017-06-17 14:06:42] [Char] Step 37
[2017-06-17 14:06:42] Shrouded: 0
[2017-06-17 14:06:42] [Char] Step 4
[2017-06-17 14:06:42] Game objects asked: 171
[2017-06-17 14:06:43] Sending game content to server...
[2017-06-17 14:06:43] Detected game objects by GameMonitor (EverQuest 1.5.3) : 522
[2017-06-17 14:06:43] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-17 14:06:43] Detected game objects by GameMonitor (EverQuest 1.5.3) : 486
[2017-06-17 14:06:43] New detected game objects : 329
[2017-06-17 14:06:43] Game objects asked: 1
[2017-06-17 14:07:11] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2017-06-17 14:07:34] Sending game content to server...
[2017-06-17 14:07:34] Detected game objects by GameMonitor (EverQuest 1.5.3) : 522
[2017-06-17 14:07:34] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-17 14:07:34] Detected game objects by GameMonitor (EverQuest 1.5.3) : 486
[2017-06-17 14:07:34] New detected game objects : 0
[2017-06-17 14:07:34] Sending observations
[2017-06-17 14:07:44] Stoping services...
[2017-06-17 14:07:44] Stoping service : Game session seeker
[2017-06-17 14:07:44] Stoping game monitor : EverQuest
[2017-06-17 14:07:44] Stoping game monitor : EverQuest
[2017-06-17 14:07:44] Stoping game monitor : EverQuest
[2017-06-17 14:07:44] Stoping service : Content Synchronizer
[2017-06-17 14:07:44] Sending game content to server...
[2017-06-17 14:07:44] New detected game objects : 0
[2017-06-17 14:07:44] Sending observations
[2017-06-17 14:07:44] Stoping service : Deadlock Hunter
[2017-06-17 14:07:49] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2017-06-17 14:08:14] Automatic user authentification...
[2017-06-17 14:08:15] Game Slots : 4 free of 8
[2017-06-17 14:08:15] User : Dulvarwen (PREMIUM)
[2017-06-17 14:08:15] Starting services...
[2017-06-17 14:08:15] Starting service : Content Synchronizer
[2017-06-17 14:08:15] Starting service : Deadlock Hunter
[2017-06-17 14:08:17] Starting service : Game session seeker
[2017-06-17 14:08:18] New game session detected : eqgame.exe[8788]
[2017-06-17 14:08:18] New game session detected : eqgame.exe[2516]
[2017-06-17 14:08:18] New game session detected : eqgame.exe[8312]
[2017-06-17 14:08:18] Creating Everquest game monitor
[2017-06-17 14:08:18] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:08:18] Creating Everquest game monitor
[2017-06-17 14:08:18] Creating Everquest game monitor
[2017-06-17 14:08:18] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:08:18] Starting game monitor : EverQuest 1.5.3
[2017-06-17 14:08:19] [Char] Step -2
[2017-06-17 14:08:19] [Char] Step -2
[2017-06-17 14:08:19] [Char] Step -2
[2017-06-17 14:08:20] [Char] Step -1
[2017-06-17 14:08:20] [Char] Step 0
[2017-06-17 14:08:20] [Char] Step 1
[2017-06-17 14:08:20] [Char] Step -1
[2017-06-17 14:08:20] [Char] Step -1
[2017-06-17 14:08:20] [Char] Step 0
[2017-06-17 14:08:20] [Char] Step 0
[2017-06-17 14:08:20] [Char] Step 1
[2017-06-17 14:08:20] [Char] Step 1
[2017-06-17 14:08:20] [Char] Step 2
[2017-06-17 14:08:20] [Char] Step 3
[2017-06-17 14:08:20] [Char] Step 31
[2017-06-17 14:08:20] [Char] Step 32
[2017-06-17 14:08:20] [Char] Step 33
[2017-06-17 14:08:20] [Char] Step 2
[2017-06-17 14:08:20] [Char] Step 3
[2017-06-17 14:08:20] [Char] Step 31
[2017-06-17 14:08:20] [Char] Step 32
[2017-06-17 14:08:20] [Char] Step 33
[2017-06-17 14:08:20] [Char] Step 34
[2017-06-17 14:08:20] [Char] Step 35
[2017-06-17 14:08:20] [Char] Step 34
[2017-06-17 14:08:20] [Char] Step 35
[2017-06-17 14:08:22] [Char] Step 36
[2017-06-17 14:08:22] [Char] Step 37
[2017-06-17 14:08:22] Shrouded: 0
[2017-06-17 14:08:22] [Char] Step 4
[2017-06-17 14:08:23] [Char] Step 36
[2017-06-17 14:08:23] [Char] Step 37
[2017-06-17 14:08:23] Shrouded: 0
[2017-06-17 14:08:23] [Char] Step 4
[2017-06-17 14:08:44] Syncing character 'Canidan'
[2017-06-17 14:08:44] Sending game content to server...
[2017-06-17 14:08:44] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-17 14:08:44] Detected game objects by GameMonitor (EverQuest 1.5.3) : 486
[2017-06-17 14:08:44] Detected game objects by GameMonitor (EverQuest 1.5.3) : 522
[2017-06-17 14:08:44] New detected game objects : 887
[2017-06-17 14:08:45] Game objects asked: 27
[2017-06-17 14:08:45] Sending observations
[2017-06-17 14:08:45] Canidan has been synced successfully!
[2017-06-17 14:08:45] Syncing character 'Suediare'
[2017-06-17 14:08:45] Sending game content to server...
[2017-06-17 14:08:45] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-17 14:08:45] Detected game objects by GameMonitor (EverQuest 1.5.3) : 486
[2017-06-17 14:08:45] Detected game objects by GameMonitor (EverQuest 1.5.3) : 522
[2017-06-17 14:08:45] New detected game objects : 0
[2017-06-17 14:08:45] Sending observations
[2017-06-17 14:08:46] Suediare has been synced successfully!
[2017-06-17 14:09:03] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'

Again, I hope this is of some help for you to resolve this matter.