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Messages in topic: Magelo Sync not working on ONE toon
Etoile deCartier
Premium User

Nbr post: 14
Register: 4/22/03
Posted: 6/10/17, 3:20 PM

Magelo Sync works on all of my characters on Tunare but when I switch to Bertox where I have 2 characters it syncs one just fine and knows I am in the game on the other but NO SYNC BUTTON pops up – all the Zone and Target info at the bottom of the Sync box is correct. But there is no SYNC button. It says to let you know using the support forum. This has been going on for over a week or so now.

I have checked ALL of my other characters and they sync just fine. This toon was a premium Heroic character for my 13th anniversary year if that might have something to do with it. When I created the character it added to my character list, but has not updated since. I deleted the initial toon from My Characters on the website hoping to be able to repopulated it in case it was just bugged. I still cannot get the sync button to pop up on this ONE toon.

Here is a copy of my log:
[2017-06-10 14:53:19] Configuration initialisation
[2017-06-10 14:53:19] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-06-10 14:53:19] Windows 7 6.1 amd64
[2017-06-10 14:53:19] Java version 1.8.0_131
[2017-06-10 14:53:19] America/New_York, en_US, windows-1252
[2017-06-10 14:53:19]
[2017-06-10 14:53:19] Services initialisation ...
[2017-06-10 14:54:18] Automatic user authentification...
[2017-06-10 14:54:22] Unable to authenticate user [100]
magelo.aT
[2017-06-10 14:55:04] Automatic user authentification...
[2017-06-10 14:55:04] Game Slots : 2 free of 3
[2017-06-10 14:55:04] User : Etoile deCartier (PREMIUM)
[2017-06-10 14:55:04] Starting services...
[2017-06-10 14:55:04] Starting service : Content Synchronizer
[2017-06-10 14:55:04] Starting service : Deadlock Hunter
[2017-06-10 14:55:06] Starting service : Game session seeker
[2017-06-10 14:55:07] New game session detected : eqgame.exe[3456]
[2017-06-10 14:55:08] Creating Everquest game monitor
[2017-06-10 14:55:08] Starting game monitor : EverQuest 1.5.3
[2017-06-10 14:55:09] [Char] Step -2
[2017-06-10 14:55:10] [Char] Step -1
[2017-06-10 14:55:10] [Char] Step 0
[2017-06-10 14:55:10] [Char] Step 1
[2017-06-10 14:55:10] [Char] Step 2
[2017-06-10 14:55:10] [Char] Step 3
[2017-06-10 14:56:04] Sending game content to server...
[2017-06-10 14:56:04] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1
[2017-06-10 14:56:04] New detected game objects : 1
[2017-06-10 14:56:05] Game objects asked: 1
[2017-06-10 14:56:05] Sending observations
[2017-06-10 15:01:04] Sending game content to server...
[2017-06-10 15:01:04] Detected game objects by GameMonitor (EverQuest 1.5.3) : 118
[2017-06-10 15:01:04] New detected game objects : 117
[2017-06-10 15:01:05] Game objects asked: 117
[2017-06-10 15:01:05] Sending observations
[2017-06-10 15:01:40] Using fallback for CS (_failed)
[2017-06-10 15:06:04] Sending game content to server...
[2017-06-10 15:06:04] Detected game objects by GameMonitor (EverQuest 1.5.3) : 118
[2017-06-10 15:06:04] New detected game objects : 0
[2017-06-10 15:06:04] Sending observations
[2017-06-10 15:09:36] [Char] Step 31
[2017-06-10 15:09:36] [Char] Step 32
[2017-06-10 15:09:36] [Char] Step 33
[2017-06-10 15:09:36] [Char] Step 34
[2017-06-10 15:09:36] [Char] Step 35
[2017-06-10 15:09:37] [Char] Step 36
[2017-06-10 15:09:37] [Char] Step 37
[2017-06-10 15:09:37] Shrouded: 0
[2017-06-10 15:09:37] [Char] Step 4
[2017-06-10 15:09:37] Sending game content to server...
[2017-06-10 15:09:37] Detected game objects by GameMonitor (EverQuest 1.5.3) : 416
[2017-06-10 15:09:37] New detected game objects : 298
[2017-06-10 15:09:37] Game objects asked: 17
[2017-06-10 15:11:04] Sending game content to server...
[2017-06-10 15:11:04] Detected game objects by GameMonitor (EverQuest 1.5.3) : 467
[2017-06-10 15:11:04] New detected game objects : 51
[2017-06-10 15:11:05] Game objects asked: 51
[2017-06-10 15:11:05] Sending observations
[2017-06-10 15:12:21] Sending game content to server...
[2017-06-10 15:12:21] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1037
[2017-06-10 15:12:21] New detected game objects : 570
[2017-06-10 15:12:22] Game objects asked: 148
[2017-06-10 15:16:04] Sending game content to server...
[2017-06-10 15:16:04] Detected game objects by GameMonitor (EverQuest 1.5.3) : 1444
[2017-06-10 15:16:04] New detected game objects : 407
[2017-06-10 15:16:05] Game objects asked: 407
[2017-06-10 15:16:05] Sending observations
[2017-06-10 15:16:05] 1 observations for GameMonitor (EverQuest 1.5.3)
nickpr
Registered User

Nbr post: 5
Register: 4/14/07
Posted: 6/12/17, 7:38 AM

Having the same issue here:

[2017-06-12 18:17:59] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-06-12 18:17:59] Windows 8.1 6.3 amd64
[2017-06-12 18:17:59] Java version 1.8.0_131
[2017-06-12 18:17:59] Asia/Bangkok, en_US, windows-1252
[2017-06-12 18:17:59]
[2017-06-12 18:17:59] Services initialisation ...
[2017-06-12 18:18:00] Automatic user authentification...
[2017-06-12 18:18:01] Game Slots : 1 free of 3
[2017-06-12 18:18:01] User : nickpr (PREMIUM)
[2017-06-12 18:18:01] Starting services...
[2017-06-12 18:18:01] Starting service : Content Synchronizer
[2017-06-12 18:18:01] Starting service : Deadlock Hunter
[2017-06-12 18:18:03] Starting service : Game session seeker
[2017-06-12 18:18:04] New game session detected : eqgame.exe[7956]
[2017-06-12 18:18:05] Creating Everquest game monitor
[2017-06-12 18:18:05] Starting game monitor : EverQuest 1.5.3
[2017-06-12 18:18:06] [Char] Step -2
[2017-06-12 18:18:06] [Char] Step -1
[2017-06-12 18:18:06] [Char] Step 0
[2017-06-12 18:18:06] [Char] Step 1
[2017-06-12 18:18:06] [Char] Step 2
[2017-06-12 18:18:06] [Char] Step 3


Log doesn't progress past this step.
charmonz
Registered User

Nbr post: 5
Register: 1/2/05
Posted: 7/4/17, 7:48 PM

having the same issue but it's not an heroic character. Syncs on another pc fine.