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Messages in topic: Magelo Sync doesn't detect characters
Bumamgar
Registered User

Nbr post: 1
Register: 10/9/11
Posted: 10/9/17, 12:09 PM

Ever since the most recent patch (9/20?) Magelo sync does not detect my character. It does properly show the Zone, but not target or character, and thus I cannot sync.

It worked fine prior to the most recent patch. It also appears to be working for some people, but it is not working for either of my computers.

I run EQ under WinEQ (free), but that has always worked in the past.
tweettweet
Registered User

Nbr post: 2
Register: 12/30/15
Posted: 10/13/17, 11:02 PM

Same. Log file:

[2017-10-13 19:47:11] Magelo Sync 4.5.4, Copyright (C) 2016 Magelo Limited
[2017-10-13 19:47:11] Windows 7 6.1 amd64
[2017-10-13 19:47:11] Java version 1.8.0_121
[2017-10-13 19:47:11] America/Los_Angeles, en_US, windows-1252
[2017-10-13 19:47:11]
[2017-10-13 19:47:11] Services initialisation ...
[2017-10-13 19:47:11] Automatic user authentification...
[2017-10-13 19:47:12] Game Slots : 0 free of 3
[2017-10-13 19:47:12] User : tweettweet (PREMIUM)
[2017-10-13 19:47:12] Starting services...
[2017-10-13 19:47:12] Starting service : Content Synchronizer
[2017-10-13 19:47:12] Starting service : Deadlock Hunter
[2017-10-13 19:47:14] Starting service : Game session seeker
[2017-10-13 19:47:15] New game session detected : eqgame.exe[12224]
[2017-10-13 19:47:15] Creating Everquest game monitor
[2017-10-13 19:47:15] Starting game monitor : EverQuest 1.7.0
[2017-10-13 19:47:16] [Char] Step -2
[2017-10-13 19:47:17] [Char] Step -1
[2017-10-13 19:47:17] [Char] Step 0
[2017-10-13 19:47:17] [Char] Step 1
[2017-10-13 19:47:17] Invalid guild roster, expected 318 got 2
[2017-10-13 19:47:17] Could not get guild rank info for: [character]@[server]
[2017-10-13 19:47:18] Invalid guild roster, expected 318 got 2
[2017-10-13 19:47:18] Could not get guild rank info for: [character]@[server]
tweettweet
Registered User

Nbr post: 2
Register: 12/30/15
Posted: 10/15/17, 7:29 PM

Was able to resolve the issue I was having by logging entirely out of EQ and logging back in with Magelo open.
Jelan
Admin

Nbr post: 11399
Register: 5/4/01
Posted: 10/23/17, 8:50 PM

It is still a mystery to me while this is happening in the first place. I will code a workaround so that if Magelo Sync cannot get your guild roster, it will not prevent you from syncing your character.