Account didn't update to Premium - Bugs - General - Forums - EQ

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Messages in topic: Account didn't update to Premium

jrrainey2

Registered User

Nbr post: 1
Register: 6/14/18

Posted: 6/17/18, 9:30 PM

I bought premium last week and it shows as having cleared my bank, but my account has not updated to premium yet. Any help would be appreciated.

Jelan

Admin

Nbr post: 11394
Register: 5/4/01

Posted: 7/15/18, 12:36 AM

Hi jrrainey2, Are you sure you signed up for premium with that account ? There is no trace whatsoever about a payment on this account.