Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/5/20, 2:12 PM
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Hello, quite a few of us have sync'd w/ magelo premium and our guild is no longer showing up on the website. Any idea why that might happen?
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Advisor
Nbr post: 1667
Register: 8/31/01
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Posted: 4/5/20, 5:47 PM
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Can you provide a profile link as an example?
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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Registered User
Nbr post: 7
Register: 10/26/01
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Advisor
Nbr post: 1667
Register: 8/31/01
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Posted: 4/6/20, 3:16 AM
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Is it possible that you are ranked within the guild where you are not allowed to show the guild tag? I have noticed the guild does not update when that is the case.
Guild Management - Access tab - Display Guild Name needs to be enabled for the rank you are (member, officer, etc).
If that is checked, then Jelan will need to look into why this is happening.
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/6/20, 8:54 AM
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i'm the guild leader and havent ever messed w/ those - but i'll check
edit: it's enabled for every rank
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Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/6/20, 9:14 PM
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Also would like to add i'm not roleplay or anon when syncing. I've sync'd two characters since the guild tag disappeared and a lot of fellow guildmates have also sync'd - nothing seems to be bringing it back
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Admin
Nbr post: 11511
Register: 5/4/01
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Posted: 4/8/20, 11:26 PM
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Hi Shylar,
Is Magelo Sync properly detecting your guild and your guild rank ?
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Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/9/20, 1:23 AM
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Yes - when I go to sync it tells me
Level 65 Warrior - mangler
Leader of The Final Encore
EverQuest
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Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/9/20, 1:37 AM
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When I search on this website for The Final Encore - it shows up twice. Maybe if you somehow clear them out we can resync and it'll fix it?
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Admin
Nbr post: 11511
Register: 5/4/01
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Posted: 4/9/20, 1:52 AM
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That would indeed explain why it is not working if there are 2 guilds with the same name on the same server. Let me look into it asap.
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Registered User
Nbr post: 10
Register: 6/25/12
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Posted: 4/10/20, 5:01 PM
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FWIW, I am experiencing the same issue.
https://eq.magelo.com/profile/3916600
Magelo Sync v 6.4.2 correctly displays my guild "Kith and Kin" on Mangler. However Magelo web shows 'Unguilded'
TIA
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Advisor
Nbr post: 1667
Register: 8/31/01
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Posted: 4/11/20, 10:44 AM
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Many of my characters no longer show up in guilds now, either. 
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Magelo profile #725 - Born July 1 1999, Magelo on August 31 2001
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Advisor
Nbr post: 1667
Register: 8/31/01
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Registered User
Nbr post: 7
Register: 10/26/01
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Posted: 4/14/20, 1:42 AM
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don't really want this to fall down the forum! many of us eagerly awaiting our guild tag showing up again 
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Admin
Nbr post: 11511
Register: 5/4/01
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Posted: 4/14/20, 10:42 PM
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Dont worry i am working on it and will have a fix very soon.
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