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Messages in topic: Magelo Sync not showing logged in characters
adeptlady
Premium User

Nbr post: 19
Register: 9/22/03
Posted: 4/20/20, 1:36 PM

Magelo Sync is just sitting there, not showing the character i have logged in. I recently renewed my subscription (it expired for about a week) but I'm not sure that would be an issue.

Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 4/22/20, 4:20 AM

Hi adeptlady,

Can you please post your Magelo Sync log (press CTRL + SHIFT + L), it should help us troubleshoot the issue, thanks.
adeptlady
Premium User

Nbr post: 19
Register: 9/22/03
Posted: 5/3/20, 7:20 PM

[2020-05-03 19:19:06] Could not find: magelo-i18n []
[2020-05-03 19:19:06] Using magelo-i18n[en]
[2020-05-03 19:19:06] Using magelo-i18n[en_US]
[2020-05-03 19:19:06] Magelo Sync 4.6.2, Copyright (C) 2020 Magelo Limited
[2020-05-03 19:19:06] Windows 8.1 6.3 amd64
[2020-05-03 19:19:06] Java version 1.8.0_251
[2020-05-03 19:19:06] America/New_York, en_US, windows-1252
[2020-05-03 19:19:06]
[2020-05-03 19:19:06] Services initialisation ...
[2020-05-03 19:19:08] Automatic user authentification...
[2020-05-03 19:19:09] Game Slots : 1 free of 3
[2020-05-03 19:19:09] User : adeptlady (PREMIUM)
[2020-05-03 19:19:09] Starting services...
[2020-05-03 19:19:09] Starting service : Content Synchronizer
[2020-05-03 19:19:09] Starting service : Deadlock Hunter
[2020-05-03 19:19:10] Starting service : Game session seeker
[2020-05-03 19:19:11] New game session detected : eqgame.exe[1944]
[2020-05-03 19:19:12] Creating Everquest game monitor
[2020-05-03 19:19:12] Starting game monitor : EverQuest 3.4.2
[2020-05-03 19:19:13] [Char] Step -2
[2020-05-03 19:19:14] null
java.nio.BufferUnderflowException
at java.nio.Buffer.nextGetIndex(Unknown Source)
at java.nio.HeapByteBuffer.get(Unknown Source)
at magelo.fC.g(fC.java:11)
at magelo.eX.a(eX.java:6)
at magelo.eX.a(eX.java:5)
at magelo.QjI.Qa(QjI.java:26)
at magelo.QjI.Qa(QjI.java:1)
at magelo.QjI.Qa(QjI.java:4)
at magelo.QjI.a(QjI.java:41)
at magelo.eZ.b(eZ.java:7)
at magelo.QjF.Qa(QjF.java:10)
at magelo.QjF.Qa(QjF.java:31)
at magelo.QjF.Qa(QjF.java:32)
at magelo.Qes.Qa(Qes.java:751)
at magelo.Qes.i(Qes.java:922)
at magelo.g5.a(g5.java:5)
at magelo.g5.run(g5.java:3)
at java.lang.Thread.run(Unknown Source)
[2020-05-03 19:19:15] null
java.nio.BufferUnderflowException
at java.nio.Buffer.nextGetIndex(Unknown Source)
at java.nio.HeapByteBuffer.get(Unknown Source)
at magelo.fC.g(fC.java:11)
at magelo.eX.a(eX.java:6)
at magelo.eX.a(eX.java:5)
at magelo.QjI.Qa(QjI.java:26)
at magelo.QjI.Qa(QjI.java:1)
at magelo.QjI.Qa(QjI.java:4)
at magelo.QjI.a(QjI.java:41)
at magelo.eZ.b(eZ.java:7)
at magelo.QjF.Qa(QjF.java:10)
at magelo.QjF.Qa(QjF.java:31)
at magelo.QjF.Qa(QjF.java:32)
at magelo.Qes.Qa(Qes.java:751)
at magelo.Qes.i(Qes.java:922)
at magelo.g5.a(g5.java:5)
at magelo.g5.run(g5.java:3)
at java.lang.Thread.run(Unknown Source)
[2020-05-03 19:19:16] Opening 'C:\Program Files\Magelo\Magelo Sync\magelo.log'
[2020-05-03 19:19:16] null
java.nio.BufferUnderflowException
at java.nio.Buffer.nextGetIndex(Unknown Source)
at java.nio.HeapByteBuffer.get(Unknown Source)
at magelo.fC.g(fC.java:11)
at magelo.eX.a(eX.java:6)
at magelo.eX.a(eX.java:5)
at magelo.QjI.Qa(QjI.java:26)
at magelo.QjI.Qa(QjI.java:1)
at magelo.QjI.Qa(QjI.java:4)
at magelo.QjI.a(QjI.java:41)
at magelo.eZ.b(eZ.java:7)
at magelo.QjF.Qa(QjF.java:10)
at magelo.QjF.Qa(QjF.java:31)
at magelo.QjF.Qa(QjF.java:32)
at magelo.Qes.Qa(Qes.java:751)
at magelo.Qes.i(Qes.java:922)
at magelo.g5.a(g5.java:5)
at magelo.g5.run(g5.java:3)
at java.lang.Thread.run(Unknown Source)

Jelan
Admin

Nbr post: 11375
Register: 5/4/01
Posted: 5/7/20, 10:33 PM

Thanks for the log, super helpful ! I am looking into it and will report back here asap.